Monkeh Posted July 31, 2017 Report Share Posted July 31, 2017 8 minutes ago, phantom said: Not true - I know of a number of people who have had new season cards (myself included) no details / seats etc changed 7 minutes ago, Abraham Romanovich said: This is not my experience in the last 2 years -nothing changed but a new season card sent complete opposite to my and my group's experience so I stand corrected, but I thought the whole reason we had season cards was so we didn't have to replace them every season, I've had 3 since the cards came into exsitance, One for the east end where you were treated worse then criminals trying to get in, one for the williams in the standing section one for the south stand which I've had for a while (i Think I got a new one when they changed the ticketing system again but I can't remember) But I went on the ticket site to check and all the matchs have been loaded to my existing card, Link to comment Share on other sites More sharing options...
Admin phantom Posted July 31, 2017 Admin Report Share Posted July 31, 2017 4 minutes ago, Monkeh said: I thought the whole reason we had season cards was so we didn't have to replace them every season, Agree @Monkeh I wasn't expecting to get a new card - not really sure why I have, some friends also haven't had a new card Guess I'd better bring both with me on Saturday Link to comment Share on other sites More sharing options...
redysteadygo1 Posted July 31, 2017 Report Share Posted July 31, 2017 Just now, Monkeh said: you will only get a new card if you've moved seats, if you have just renewed it will be loaded onto the existing card Don't think I'm the only one who has received a new card and absolutely nothing has changed! But the club has added extra turnstile numbers that I can enter by on my new card, although I was able to use any turnstile in the"U" last season, maybe that's the justification for sending me a new card. Link to comment Share on other sites More sharing options...
Monkeh Posted July 31, 2017 Report Share Posted July 31, 2017 2 minutes ago, phantom said: Agree @Monkeh I wasn't expecting to get a new card - not really sure why I have, some friends also haven't had a new card Guess I'd better bring both with me on Saturday one for @AdamB to clear up, Link to comment Share on other sites More sharing options...
reddoh Posted July 31, 2017 Report Share Posted July 31, 2017 8 minutes ago, phantom said: Agree @Monkeh I wasn't expecting to get a new card - not really sure why I have, some friends also haven't had a new card Guess I'd better bring both with me on Saturday Just ordered 34 replacement cards as I will not pay a tenner for a new one @AdamB @Mkelly if my card stops working you will have to provide someone from supporter services too let me in. and if you want too charge for the toilets you will get the same email from me their Ryanair CEO got "fine I'll piss on my seat" Link to comment Share on other sites More sharing options...
Stortz Posted July 31, 2017 Report Share Posted July 31, 2017 11 minutes ago, reddoh said: Just ordered 34 replacement cards as I will not pay a tenner for a new one @AdamB @Mkelly if my card stops working you will have to provide someone from supporter services too let me in. and if you want too charge for the toilets you will get the same email from me their Ryanair CEO got "fine I'll piss on my seat" Wait...what? It's a bit early to be this pissed surely! What on Earth are you talking about? Link to comment Share on other sites More sharing options...
reddoh Posted July 31, 2017 Report Share Posted July 31, 2017 1 minute ago, Stortz said: Wait...what? It's a bit early to be this pissed surely! What on Earth are you talking about? never to early to be pissed off though https://www.bcfc.co.uk/news/season-cards-on-their-way/ Link to comment Share on other sites More sharing options...
MichaelRobartes Posted July 31, 2017 Report Share Posted July 31, 2017 I haven't moved seat and haven't received a new ticket. Was told in the shop that I wouldn't get a new one and my old one would work. Can't wait for the fun and games on Saturday... Link to comment Share on other sites More sharing options...
Monkeh Posted July 31, 2017 Report Share Posted July 31, 2017 @phantom Fans who have purchased a season card for the first time, have opted to change seat for the new season, have moved up an age category, or have upgraded to become a season card PLUS member will receive a new access card ahead of the season kick-off. That may explain it, if you upgraded to a "plus" card then you'd get a new one, I guess its the same if you've Downgraded from plus Link to comment Share on other sites More sharing options...
Admin phantom Posted July 31, 2017 Admin Report Share Posted July 31, 2017 7 minutes ago, Monkeh said: @phantom Fans who have purchased a season card for the first time, have opted to change seat for the new season, have moved up an age category, or have upgraded to become a season card PLUS member will receive a new access card ahead of the season kick-off. That may explain it, if you upgraded to a "plus" card then you'd get a new one, I guess its the same if you've Downgraded from plus Nope - exactly the same seat as the past few seasons, already a PLUS member - definately something odd that some people are getting replacements and not others Link to comment Share on other sites More sharing options...
Frenchay Red Posted July 31, 2017 Report Share Posted July 31, 2017 Same here as @Phantom. Not expecting a new season plus card, as all I did was renew my existing one during the first phase of renewals. So somewhat surprised last week when a new card arrived. Link to comment Share on other sites More sharing options...
RedLionLad Posted July 31, 2017 Report Share Posted July 31, 2017 On 30/07/2017 at 10:08, Robbored said: Yes, one card for each. The rugby card was blue which was very usefu! Isn't the blue one a Rovercard? Link to comment Share on other sites More sharing options...
Robbored Posted July 31, 2017 Report Share Posted July 31, 2017 14 minutes ago, RedLionLad said: Isn't the blue one a Rovercard? Sorry? Link to comment Share on other sites More sharing options...
Selred Posted July 31, 2017 Report Share Posted July 31, 2017 51 minutes ago, reddoh said: Just ordered 34 replacement cards as I will not pay a tenner for a new one @AdamB @Mkelly if my card stops working you will have to provide someone from supporter services too let me in. and if you want too charge for the toilets you will get the same email from me their Ryanair CEO got "fine I'll piss on my seat" Sorry but why should the club pay the extra cost if you loose your season ticket? It's your responsibility! In my work if I loose my work card I pay for a new one... Link to comment Share on other sites More sharing options...
reddoh Posted July 31, 2017 Report Share Posted July 31, 2017 Just now, Selred said: Sorry but why should the club pay the extra cost if you loose your season ticket? It's your responsibility! In my work if I loose my work card I pay for a new one... Read the link. I think you will find that it is not just lost and just for info having paid a large sum re income for a ticket I expect access no matter how dull/stupid/daft I have been Link to comment Share on other sites More sharing options...
42nite Posted July 31, 2017 Author Report Share Posted July 31, 2017 2 hours ago, RUSSEL85 said: Couldnt help but notice the time you posted this, problems sleeping? Not at all, in fact I had a lie in that morning and posted it at 09.18. The time when posting this reply will be 20.37 precisely. I am in Thailand, 6 hours ahead of GMT or British Summer Time or whatever you're on at the moment. Link to comment Share on other sites More sharing options...
42nite Posted July 31, 2017 Author Report Share Posted July 31, 2017 Checked with ticket office today (using Skype... very cheap) and as advised by helpful people on OTIB, last seasons card has been loaded with next seasons games, so thanks for the help OTIB. No panic on my behalf, but as any ex-pat might testify, getting things at home sorted from other countries can be tricky. Nice one OTIB, thanks. Link to comment Share on other sites More sharing options...
Bar BS3 Posted July 31, 2017 Report Share Posted July 31, 2017 2 hours ago, reddoh said: Read the link. I think you will find that it is not just lost and just for info having paid a large sum re income for a ticket I expect access no matter how dull/stupid/daft I have been Nonsense. Try buying tickets for any event/attraction/venue, lose them, refuse to pay a penny extra and see how many you get into..! Link to comment Share on other sites More sharing options...
reddoh Posted July 31, 2017 Report Share Posted July 31, 2017 2 minutes ago, Bar BS3 said: Nonsense. Try buying tickets for any event/attraction/venue, lose them, refuse to pay a penny extra and see how many you get into..! I am not arguing about lost I am arguing about card failing to work. A big difference and if it is faulty/shoddy workmanship I'm F'd if I am going to pay a Bill and Ben. Link to comment Share on other sites More sharing options...
1960maaan Posted July 31, 2017 Report Share Posted July 31, 2017 I'm in the 'nothing changed but got new card group' . 5 of us sit together and the only difference was when we moved to the lower Lansdown a mate organised all the tickets, where this year we renewed separately. I got a new SC they didn't. Gotta love our club ain't yah Link to comment Share on other sites More sharing options...
ashton_fan Posted July 31, 2017 Report Share Posted July 31, 2017 27 minutes ago, 1960maaan said: I'm in the 'nothing changed but got new card group' . 5 of us sit together and the only difference was when we moved to the lower Lansdown a mate organised all the tickets, where this year we renewed separately. I got a new SC they didn't. Gotta love our club ain't yah I reckon it's to do with the on-line account the ticket's ordered from. Last season ordered by your friend, this season via a different supporter id, the computer system might count that as a change (even if it shouldn't). Maybe that's why some of the others on here are getting new cards for the same seat? Link to comment Share on other sites More sharing options...
Frenchay Red Posted July 31, 2017 Report Share Posted July 31, 2017 1 hour ago, ashton_fan said: I reckon it's to do with the on-line account the ticket's ordered from. Last season ordered by your friend, this season via a different supporter id, the computer system might count that as a change (even if it shouldn't). Maybe that's why some of the others on here are getting new cards for the same seat? Perhaps, but not for me. Nothing has changed. Same online method of renewal as every previous year . Same BS account, same PC, same everything! Same inexplicable! Link to comment Share on other sites More sharing options...
1960maaan Posted July 31, 2017 Report Share Posted July 31, 2017 3 hours ago, ashton_fan said: I reckon it's to do with the on-line account the ticket's ordered from. Last season ordered by your friend, this season via a different supporter id, the computer system might count that as a change (even if it shouldn't). Maybe that's why some of the others on here are getting new cards for the same seat? Nice theory but , two Others mates have renewed themselves and no new ticket. Link to comment Share on other sites More sharing options...
Bar BS3 Posted July 31, 2017 Report Share Posted July 31, 2017 4 hours ago, reddoh said: I am not arguing about lost I am arguing about card failing to work. A big difference and if it is faulty/shoddy workmanship I'm F'd if I am going to pay a Bill and Ben. Of course not. If it doesn't work then it's not something you have to pay extra for. Link to comment Share on other sites More sharing options...
pillred Posted July 31, 2017 Report Share Posted July 31, 2017 On 7/30/2017 at 07:11, Red Right Hand said: I`ve not had a new one but nothing has changed for me although it seems some in the same situation have had new ones sent. No idea what`s going on really - I just won`t leave it until the last minute to go in next Saturday. how many seasons before you get membership plus, perhaps that's the reason some people have been issued with new cards. Link to comment Share on other sites More sharing options...
redysteadygo1 Posted August 1, 2017 Report Share Posted August 1, 2017 11 hours ago, pillred said: how many seasons before you get membership plus, perhaps that's the reason some people have been issued with new cards. No that's not the reason. Plus on last years card, absolutely no changes yet still received a new card. Link to comment Share on other sites More sharing options...
JaydenLee37 Posted August 1, 2017 Report Share Posted August 1, 2017 I noticed this morning, that when I logged into the Bristol Sport tickets website, I noticed my address was down wrong. My season ticket was a gift from somebody else and instead of '75 ******** Lane' (where I actually wanted it sent), it read '1 ********* Court' which is on the same lane but much further down. I went and asked the people who live there if they have any post of mine and 'no' was the answer. So I've then called Bristol Sport Supporter Services and the lady on the phone said: She's going to re-print my Season Card and another ticket for the Villa home game for a friend, & said I'll have to collect these from the Ticket Office before the Barnsley game this Saturday. I also purchased my Birmingham Away ticket this morning and was told that should be sent to my actual address as they've now corrected my address. I can imagine that there's going to be huge queues at the Ticket Office on Saturday, so can anyone recommend how long before the game I should arrive to pick my Season Card up please? I was thinking an hour but I'm not too sure. Link to comment Share on other sites More sharing options...
Lanterne Rouge Posted August 1, 2017 Report Share Posted August 1, 2017 5 hours ago, JaydenLee37 said: I noticed this morning, that when I logged into the Bristol Sport tickets website, I noticed my address was down wrong. My season ticket was a gift from somebody else and instead of '75 ******** Lane' (where I actually wanted it sent), it read '1 ********* Court' which is on the same lane but much further down. I went and asked the people who live there if they have any post of mine and 'no' was the answer. So I've then called Bristol Sport Supporter Services and the lady on the phone said: She's going to re-print my Season Card and another ticket for the Villa home game for a friend, & said I'll have to collect these from the Ticket Office before the Barnsley game this Saturday. I also purchased my Birmingham Away ticket this morning and was told that should be sent to my actual address as they've now corrected my address. I can imagine that there's going to be huge queues at the Ticket Office on Saturday, so can anyone recommend how long before the game I should arrive to pick my Season Card up please? I was thinking an hour but I'm not too sure. I had similar last season when mine hadn`t arrived by the Thursday before the Wigan game so had to have it cancelled and reissued. I thought I`d be queuing for hours but in the end just rocked up and it took five minutes. Link to comment Share on other sites More sharing options...
JaydenLee37 Posted August 1, 2017 Report Share Posted August 1, 2017 Thank you @Red Right Hand . Yes, thinking about it most people already have or will have got theirs through the post so the ticket office probably won't be that busy. Hoping it does only take 5 minutes Link to comment Share on other sites More sharing options...
ZiderEyed Posted August 1, 2017 Report Share Posted August 1, 2017 mines still not come. grrrr Link to comment Share on other sites More sharing options...
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