Midlands Robin Posted September 15, 2017 Report Share Posted September 15, 2017 I've posted a question on the FAN meeting topic requesting more transparency and better communication about offers that don't seem to be reaching all existing members. Link to comment Share on other sites More sharing options...
Admin phantom Posted September 15, 2017 Admin Report Share Posted September 15, 2017 10 minutes ago, Blazeyrobins said: been a member for years but didn't know about the £15 shop voucher @Blazeyrobins you need to go to the foundation office to collect it, it's in the office area by the new Wedlock bar Link to comment Share on other sites More sharing options...
City fan 1982 Posted September 15, 2017 Report Share Posted September 15, 2017 3 hours ago, Blazeyrobins said: been a member for years but didn't know about the £15 shop voucher I'm in the same boat , been a member for years , and this is first year I got the voucher ! I suppose the less they advertise , the less they give out. Link to comment Share on other sites More sharing options...
Northern Red Posted September 15, 2017 Report Share Posted September 15, 2017 Been in it for about a decade, won £200 a few years ago and have also had a couple of tenners out of it. Link to comment Share on other sites More sharing options...
Major Isewater Posted September 15, 2017 Report Share Posted September 15, 2017 On 14/09/2017 at 16:56, cynic said: Yes. Member since it was City2000 and not won a penny. Wondered the same thing myself. Same here but I once won a hundred quid ! I've never won anything in my life so was very surprised. It's a good cause . Link to comment Share on other sites More sharing options...
Crackers Corner Posted September 15, 2017 Report Share Posted September 15, 2017 Been doing it for a year and haven't won yet, I did ironically win the ht draw vs villa and just spent £4 on that whereas the foundation so far has cost me £120 Link to comment Share on other sites More sharing options...
City Rocker Posted September 15, 2017 Report Share Posted September 15, 2017 This has just reminded me I've had a £100 cheque on my desk to pay in since about February. I think that's the second time I've won a hundred from the Foundation, and I got £500 a couple of years ago. Plus a few tenners. Not in it for the money though, I'm just waiting for Scotty to ring me up! Link to comment Share on other sites More sharing options...
pillred Posted September 15, 2017 Report Share Posted September 15, 2017 On 9/14/2017 at 13:51, bs3 said: The club phoned me today and tried signing me up for this City Foundation, is anyone on here a member of it and if so what are your opinions and benefits of becoming a member. cheers shows how things change, when I was in it when it started the top prize was a house or 30,000 pounds the good old days indeed. Link to comment Share on other sites More sharing options...
DT The Optimist Posted September 16, 2017 Report Share Posted September 16, 2017 Been in it for donkeys years. I have, shall we say, been rather successful. In the early days won a Austin Metro ! (1988 era before they became Rover) In a part share. The draw happened at a Xmas game home to Brighton at half time and 'our' ticket came up. (Three of us chucked in and split the monthly cost back then). So was presented the car a few games later early in New year, had to drive it round the edge of the pitch, and out. Then had to pay to get back in to see the game ! Only at City a! In the 'new' Foundation scheme one got £2K in a draw about 7 years ago, and also had a few tenners along the way ! I know some older fans were have left as unhappy that the 'cause' that the money went into has changed over the years, it used to be solely for the academy and helping bring young kids through into the club. It is no longer that. However if you have a tenner each month free it is still a worthy cause ! Link to comment Share on other sites More sharing options...
Meh Posted September 16, 2017 Report Share Posted September 16, 2017 I joined about a year ago - the only real reason is the person who phoned sounded so bored like she had about 100 previous No replies. I thought this will f her up so said yeah !! The sound of her scrabbling around the desk for the next part of her script amused me for hours after - almost worth the tenner a month or whatever it is !! To be fair it is just another direct debit and I like to think I'm helping a bit. I had a cheque for 50 quid or something a few months back which was a "nice post" day !! Link to comment Share on other sites More sharing options...
pillred Posted October 9, 2017 Report Share Posted October 9, 2017 got a call today about joining the city foundation did not recognise the number, wanted to know my bank details sounded plausible but thought I would warn people, asked me questions that as a season ticket holder they should have already known, it may be genuine but I would not take the risk. Link to comment Share on other sites More sharing options...
Cider-Head23 Posted October 9, 2017 Report Share Posted October 9, 2017 It is genuine, I got a call at the start of this season and last season. A few I know did as well and a few even signed up. Link to comment Share on other sites More sharing options...
G Block Posted October 9, 2017 Report Share Posted October 9, 2017 I got a call a few weeks ago asking if I wanted to join... But I am already a member surely they should cross reference this before going through the City database Link to comment Share on other sites More sharing options...
SARJ Posted October 9, 2017 Report Share Posted October 9, 2017 1 hour ago, pillred said: got a call today about joining the city foundation did not recognise the number, wanted to know my bank details sounded plausible but thought I would warn people, asked me questions that as a season ticket holder they should have already known, it may be genuine but I would not take the risk. Same. Didn't like the woman's tone as she wouldn't confirm what the call was about when I asked upon answering. Just kept asking if I had time to discuss the foundation. Hung up. FYI City, when you cold call people and the recipient asks what the call is about, it's polite to tell them rather than bluntly saying you'll "discuss it in detail if you have 10 mins" Link to comment Share on other sites More sharing options...
SDBS36 Posted October 9, 2017 Report Share Posted October 9, 2017 31 minutes ago, SARJ said: Same. Didn't like the woman's tone as she wouldn't confirm what the call was about when I asked upon answering. Just kept asking if I had time to discuss the foundation. Hung up. FYI City, when you cold call people and the recipient asks what the call is about, it's polite to tell them rather than bluntly saying you'll "discuss it in detail if you have 10 mins" Had the same, in the end just said no thanks as they seemed quite pushy Link to comment Share on other sites More sharing options...
David Brent Posted October 9, 2017 Report Share Posted October 9, 2017 I’ve had a few calls which I’ve ignored. If I want to sign up I’ll give you a call. Thanks. Link to comment Share on other sites More sharing options...
Red Army 87 Posted October 9, 2017 Report Share Posted October 9, 2017 My caller confirmed that I was a season ticket holder, then proceeded to ask if I go to many games... Link to comment Share on other sites More sharing options...
locobaker Posted October 9, 2017 Report Share Posted October 9, 2017 Pill Red. Pill is lucky in The Draw go for it. I won the big one 20 years ago. The Great Paul Cheesly pick up my cheque because I was overseas. Then the next year he won it Link to comment Share on other sites More sharing options...
Lanterne Rouge Posted October 9, 2017 Report Share Posted October 9, 2017 I just tell them I`m already a member. Link to comment Share on other sites More sharing options...
City Rocker Posted October 9, 2017 Report Share Posted October 9, 2017 3 hours ago, Red Right Hand said: I just tell them I`m already a member. I ask them if they are ready to welcome Jesus into their life. Jesus didn't charge his followers a tenner a month. Nowhere near that much. Link to comment Share on other sites More sharing options...
Meh Posted October 9, 2017 Report Share Posted October 9, 2017 6 hours ago, G Block said: I got a call a few weeks ago asking if I wanted to join... But I am already a member surely they should cross reference this before going through the City database Indeed - I had the same. Even after I told them I was a foundation member they carried on telling me I could get discount on match tickets. Obviously got my number off the database but ignored the ST holder ticked box too !! Link to comment Share on other sites More sharing options...
RedM Posted October 10, 2017 Report Share Posted October 10, 2017 I don't think these are actual employees of Bristol Sport, the Foundation or anything collected to the club. They are Agency workers who have limited knowledge of the product they are trying to sell, they have been given a list and just cold calling people. Horrible job but they got to try I guess. But no they aren't actually club employees Link to comment Share on other sites More sharing options...
Admin phantom Posted October 10, 2017 Admin Report Share Posted October 10, 2017 17 hours ago, G Block said: I got a call a few weeks ago asking if I wanted to join... But I am already a member surely they should cross reference this before going through the City database 15 hours ago, Red Army 87 said: My caller confirmed that I was a season ticket holder, then proceeded to ask if I go to many games... 1 hour ago, RedM said: I don't think these are actual employees of Bristol Sport, the Foundation or anything collected to the club. They are Agency workers who have limited knowledge of the product they are trying to sell You would certainly think the foundation would have records of all those people in the scheme already and run it against the list of people planned to be contacted - simple bit of IT work I had the same remark about going to games, if I was not already in the scheme I would be thinking straight away there is something amiss if the persons knowledge is that poor The worrying this is this agency is selling / representing Bristol City, if the company is that poor with their calls the club should be in touch with the agency and giving them at least some basic knowledge Link to comment Share on other sites More sharing options...
RedM Posted October 10, 2017 Report Share Posted October 10, 2017 29 minutes ago, phantom said: You would certainly think the foundation would have records of all those people in the scheme already and run it against the list of people planned to be contacted - simple bit of IT work I had the same remark about going to games, if I was not already in the scheme I would be thinking straight away there is something amiss if the persons knowledge is that poor The worrying this is this agency is selling / representing Bristol City, if the company is that poor with their calls the club should be in touch with the agency and giving them at least some basic knowledge Totally agree. I don't know how great the success rate is, I guess it is productive as they wouldn't use the services of an Agency, but to me for every one they recruit they are probably putting off loads more by their approach. I haven't had a call during this batch yet but a couple of months ago I did. My son is a member and I explained that yes I am aware etc as we had membership, the person was quite pushy for me to get membership myself as I could win the yearly draw etc. I told him son hadn't won a sodding penny in the several years he had joined so I wasn't willing to try my luck! Link to comment Share on other sites More sharing options...
Lord Northski Posted October 10, 2017 Report Share Posted October 10, 2017 I was called this afternoon, the caller had been coached to try and build rapport and asked my thoughts on Fridays match, before he got into selling the Foundation bit. I told him I'd been a member and that the benefits I got from it never seemed to match the monthly cost, so after a couple of years I stopped paying (for those who are interested, I think I received 2 pieces of Bristol Blue glass for the best part of £300 outlay over a couple of years or so). Anyway, we didn't discuss the glass on the phone, but I was surprised that after I had said the benefits don't justify the premiums, the caller then went onto say that I'm not the only one who thought that and some 8 /900 thought the same and left for the same reason ! (a little too honest, perhaps) which amused me. He did say that they were hoping to improve the benefits in the future He could've been following the old overcoming objections formula of Clarify, Empathise, Explain and Close, but I reckon not. In fairness to him, he was polite without being pushy (8/10), tried speaking football lingo (6/10) and finished by saying that he did hope I enjoyed the game on Friday (9/10) It's not easy cold calling and fair play to the guy for giving it a go, and good effort City for trying it too. Probably need to tweek the benefits package, or at least tell the callers what the new benefits are or they'll be wasting their time. Link to comment Share on other sites More sharing options...
pillred Posted October 11, 2017 Report Share Posted October 11, 2017 On 10/9/2017 at 18:28, locobaker said: Pill Red. Pill is lucky in The Draw go for it. I won the big one 20 years ago. The Great Paul Cheesly pick up my cheque because I was overseas. Then the next year he won it were you the one that won a house or 30 grand, shows how times have changed. Link to comment Share on other sites More sharing options...
City Rocker Posted October 11, 2017 Report Share Posted October 11, 2017 15 hours ago, Lord Northski said: He could've been following the old overcoming objections formula of Clarify, Empathise, Explain and Close Yes I do understand how you feel, I felt the same way after the first year or two of my membership. But I found after a while that the cash prizes did start coming in and a while ago I was delighted to find a cheque for £500 drop through my letter box as the quarterly prize! In all I've won well over £700 since I signed up to the Foundation which, with the regular social functions and quizzes, means my small monthly membership fee has given me great value for money. Most importantly though, to make a contribution to such a worthy cause that is closely tied to your beloved Bristol City really is going to feel good isn't it? How did I do @Lord Northski on Overcoming Objections? The above is all a true story by the way, I have indeed won that much from the City Foundation over the years. However, I can't actually remember exactly how long I've been a member, possibly getting on for 10 years, in which case I've paid in more than I've got back in prizes. Plus I've never actually attended any of the social events, and for that reason I have vaguely thought about cancelling. But you don't need to include all the facts in your pitch. Link to comment Share on other sites More sharing options...
Lord Northski Posted October 11, 2017 Report Share Posted October 11, 2017 3 hours ago, City Rocker said: Yes I do understand how you feel, I felt the same way after the first year or two of my membership. But I found after a while that the cash prizes did start coming in and a while ago I was delighted to find a cheque for £500 drop through my letter box as the quarterly prize! In all I've won well over £700 since I signed up to the Foundation which, with the regular social functions and quizzes, means my small monthly membership fee has given me great value for money. Most importantly though, to make a contribution to such a worthy cause that is closely tied to your beloved Bristol City really is going to feel good isn't it? How did I do @Lord Northski on Overcoming Objections? The above is all a true story by the way, I have indeed won that much from the City Foundation over the years. However, I can't actually remember exactly how long I've been a member, possibly getting on for 10 years, in which case I've paid in more than I've got back in prizes. Plus I've never actually attended any of the social events, and for that reason I have vaguely thought about cancelling. But you don't need to include all the facts in your pitch. :laugh:, Brilliant job, and I take your point about too much detail. Just thought that if anyone from the club was reading it or taking any notice at all, then a little timely constructive feedback wouldn't go amiss. Congratulations on winning all that cash though, could certainly have gone a long way towards me not cancelling the direct debit when I got around to looking at my banking stuff whenever I did it. Link to comment Share on other sites More sharing options...
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