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Showing content with the highest reputation on 04/11/14 in all areas

  1. I have written to DL about this. As one of the silent majority, I am not usually one to voice my concerns so publicly but after sitting and watching the club continue to shoot themselves in the foot this season, I felt the need to act. My letter is copied below; I'll let you know if I get a response. "As the supporters liaison officer, I am writing to you to inform you of my disappointment and anger at the short notice re-arrangement of the Notts County game to Good Friday. I am a long time season ticket holder and have made holiday arrangements for the second week of the Easter School holidays; planned for that week so I would arrive home in time to not miss the game. With the re-arrangement, I am now going to miss the match and it does make me seriously question the value of my season ticket for next year if this is the way the club values my custom. I buy a season ticket to save money on pay on the day; with this re-arrangement on top of a couple of other games I have missed for personal and work reasons, I don't see the value in a season ticket. Surely this decision could have been made months - or even weeks - ago? what has changed in the past couple of days to make this a viable date change now instead of earlier in the season? I also need to make you aware that this is the first time I have ever felt the need to get in touch with the club with a complaint. I am not one of the permanent whinge brigade; generally I have accepted the club's position on most issues or not really cared enough to get vocal about some poorly judged actions in the past. The club should be seriously concerned when long term supporters like me, who take the rough with the smooth and let the club get on with managing while I get on with supporting, are so genuinely disenfranchised with the way we are treated that, for the first time in many years, I am unlikely to renew a season ticket. Once I get into the habit of not going to Ashton Gate on a Saturday, it will become easier and easier to slip away. I really care about Bristol City but I no longer feel the club cares about me or my loyalty. I don't expect the game to be re-scheduled again as a result of this letter but I do expect the decision makers to really think through their decisions and consider the short and long term impact with a lot more diligence than they currently do. The short term impact for me is that I will be spending time with my 3 sons on holiday while City are playing Notts County and I will be rueing the money I spent on my season ticket - the short term impact for the club is that I won't buy a programme or a hot drink at half-time; the longer term impact is that there are 1 current and 3 potential future season ticket holders who may consider that casual supporting is a better option and that Saturday's don't involve visits to Ashton Gate."
    8 points
  2. I love this forum, I really do. Bristol City FC make an absolutely monumental cluster **** of a decision and are quite rightly rounded on by all and sundry. But from out of the gloom come striding the same old posters with the same old agendas. "Cotterill is to blame" shouts one. Now forgive me if I'm wrong, even if SC did push for this decision to be made, the ultimate call was with the board who could quite easily have explained to Mr Cotterill that the fans have had enough shite to put up with in the last few years, and changing the date of a fixture 8 days in advance, is not on. But even funnier is the poster showing the most consternation and posting prolifically on this subject, almost certainly wouldn't have been at the game anyway! Got to love this site!!!
    6 points
  3. I don't have much to add to the statement on the website. However I completely understand the frustration and anger expressed in this thread, in the many emails I've received and on twitter. I will make sure that all your views, and those of the many other fans who have contacted me, are passed on. We need to make sure this never happens again.
    4 points
  4. Statement from Bristol City Supporters Club and Trust BCSCT understands the reasoning behind the Notts County game being brought forward 24hrs. However the fixture list was published in June 2013. Why has this change been made at 8 days notice? Many supporters from both clubs have made work and travel commitments for the Saturday. We are also disappointed that the club statement does not contain an apology for the inconvenience caused to supporters.
    3 points
  5. After travelling all the way from Sweden he should aim to be a bit more up market than that. Who would want to sit with the loonies who've created the fiasco over the re-arranged date?
    2 points
  6. I have only just found out about the change of date for this fixture. I received a text from my son. As a season ticket holder the club has my contact details - mobile number, email address - why could they not email or text to advise of this change - we don't all access BCFC website everyday and I am of that generation who has no inclination to use facebook or twitter - I can barely use a mobile or send an email! Non-existent communication again from the club.
    2 points
  7. Apologies, I mis-interpreted what has happened. Even worse, though, it seems our Adminsitrators do not know the rules and didn't think to check them!! Doesn't affect me by the way as I'll be there but I can understand the frustrations of supporters when changes are made at this late stage.
    1 point
  8. That latest statement still doesn't explain why exactly it took them 10 months to realise it'd be better to have 2 days off than just the 1. Looks like they took the stance of "let's just blame Sheffield United and SOD".
    1 point
  9. Don't forget that this period is BEFORE they are released in the public domain
    1 point
  10. Twice I believe. Tickets and now this. Oh, and family section in Atyeo, back in the summer. Tickets are now sorted, although not perfect, admittedly. Lessons definitely learn from Atyeo issues. This late notice fixture change, through choice, should never happen again. It's not good enough.
    1 point
  11. I would disagree with this, you are assuming that everyone has access to FB / Twitter or any part of the web, and also live locally enough to hear the radio or read the paper - the club told us earlier this season that they were checking everyone's contact details - now is the time to use it. I work with a Polish Dr, who just took delight in telling me his son was flying over next Friday and would be seeing his first City game - you can imagine what he reaction was to the news (though will need a tranlator for some of the reply). The craziest thing was he phoned up YESTERDAY for the tickets, surely someone could have warned the ticket staff that there was a possibility of the game moving ??
    1 point
  12. I think they were due to have a bout of <insert random illness here> on Saturday so the switch to Friday may actually benefit them.
    1 point
  13. 1 point
  14. In all seriousness I think that statement doesn't go nearly far enough, it should have included a request for the resignation of the turnip(s) responsible for this fiasco. Skimming through this thread, apart from the many who have built holiday and travel plans around the game, including myself and family, I have seen at least two groups who are flying in on the Friday for the Saturday game (the "Club" know this regularly happens) and therefore impossible to change travel plans even if they wanted to, and a suggestion that a group of 6/7 year old kids won't now be able to be flag bearers at the re-arranged fixture. Disgusting incompetence and arrogance.
    1 point
  15. I think there are 2 questions that need to be answered. The responses may be very illuminating. Firstly, why was this game ever on the Saturday? I suggest that one or other of the teams asked for it to be on Saturday. What has happened since? It's possible that the police asked for the game to be on Saturday originally. City (and/or NCFC) asked subsequently for it to be put back to Friday. As part of the deal, the police then said "You can have it back to Friday if you don't mention our involvement at all". Would explain why the club has provided no explanation around this. Secondly, why hasn't the club apologised to NCFC fans who are travelling and, more importantly, City fans who are put out by this? Why hasn't the Club's Liaison (not during match days) Officer offered any sort of explanation?
    1 point
  16. Reading this thread in full seems to suugest the following questions that I hope Dave will (in time) be able to raise and answer on our collective behalves. 1/ At what point was a decision made to try and renegotiate the day of the game? (Most people don't seem to doubt the wisdom of bringing it forward, but if these talks have been going on for days/weeks or months, why wasn't a 'heads up, this might move' message issued). 2/Supporters who have made arrangements to attend the game need to claim a refund before the game commences, we are approaching a holiday season, why can't this be extended? 3/ We have (from this thread) supporters who have made international travel plans, would the club be open to financially assisting them in rebooking flights or refunding them if they are now unable to travel? 4/ As per point 3, but regarding hotel accommodation. 5/ Season ticket holders, will an exception be made so if the are now unable to make the game their ticket is now transferable (maybe a mate down the pub will give them a tenner for it? Maybe these supporters can register the name of the person using it? If not, a discount on next years?) 6/ Notts County supporters, they've been screwed right over here. Were they considered? Long and the short of it, it feels like we (supporters) are expected to get on with it as our custom is in the bag and that we will put up with things but without communication from the club, people are shelling out significant money and hoping the game will go ahead as advertised since day one. If the weather was bad or it was an International weekend, I'm sure people would be more understanding.
    1 point
  17. All Baker can write on twitter is 'sorry we should have done it sooner'. Nothing to say why it wasn't done sooner. He's as good at communicating as he is on Radio Bristol. I.e. Shite
    1 point
  18. Dave is a PAID EMPLOYEE of the football club, whose role is to act as FANS LIAISON OFFICER. If he were in the role voluntarily, I would be fine with him popping up and answering our questions in his own time, but as a paid and employed member of the club who should be acting in the best interest of the fans, I find it wholly illogical that he isn't on this thread some 8 hours after it was started. Surely this issue is one which is urgently in need of a fans liaison officer - otherwise, what purpose does his role serve?
    1 point
  19. Harsh. Dave is always on here answering questions, you can hardly blame him for the club changing the fixture!
    1 point
  20. How could he?? Its probably better if he says nothing as that seems to be the norm when the club overlook the most important people that are associated with the club....the fans. Its beyond incompetent to know about this fixture for the whole season and then change it on a whim so close to the original fixture date.
    1 point
  21. I cannot believe how inept this club is. If it was run as any normal business, it would have been out of business years ago. I have bought 5 tickets and 3 of those are for Malmo supporters I know who are coming over from Sweden for Easter and fly in Friday night. How do I explain this to them!!! The reason is a joke and if it was for live TV, Police advice etc, I could easily explain. Thank you BCFC for making us look like a small and amateur club after telling them that we are bigger and better than our league position indicates. You have a product that us fans cannot buy anywhere else as once you become a true fan of a club you follow them for life and cannot go to a different provider if you are not satisfied with the product. The problem is that most professional clubs are run by people including footballers who have absolutely no concept of what it is like to be a football fan, even though they think they do. Next season when we have a Sat then Tues home games, I will call you and expect you to move it to the Wed as I need more time to save the hard earned cash to pay for the tickets Regards One very irate fan who has been attending football at Ashton gate since 1969
    1 point
  22. Credit to the Club, you can't acheive this level of ineptitude without putting in plenty of practice, and we've watched them putting relentless effort into pissing us off all year . This is a deserved triumph , and should be applauded.
    1 point
  23. Another calamity bit of PR, it doesn't bother me in this instance as I have no firm plans for Easter weekend, but even so. It makes my blood boil that this kind of decision can be made at such short notice, with no regard for anyone that it concerns.
    1 point
  24. Way too late to change the day. Should be a rule against it. Do I get a refund on my ST?
    1 point
  25. Furthermore, what really pisses me off is the 'reason' for the change. If the clubs statement had referred to policing or other unavoidable reasons for the change then fair enough we've just got to suck it up and get on with it, as inconvenient as that might be. But the reason was to do with the players rest for Monday, something that fans have flagged up weeks and months ago. Such poor planning to only just 'realise' this now and do something about it. You would have thought they might notice that we were the only team in the league playing on the Saturday!
    1 point
  26. Just as well there isn't a pillar for "fans" otherwise the club might have to give a ****.
    1 point
  27. Right decision TOO BLOODY LATE Typical BCFC disregard for the fans
    1 point
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