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Up The City!

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Up The City! last won the day on December 5

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  1. I did and I was successful. Whoever the finance company are will now have a chance to raise a complaint about this with the bank. If it comes back that I have to pay it then so be it but the regulations seem pretty clear. I dont think the finance company will make an issue of it and cancel my season ticket because quite simply they cant operate without direct debits and if they were found to be abusing the direct debit Guarantee then they may lose the ability to take direct debit payments.
  2. Take it your not requesting a refund that you are entitled to then? Well who's fault was it then? Cos it clearly wasnt mine. Do you think its acceptable for an organisation to take direct debits late without prior notification? That's why the direct debit Guarantee is in place, to protect people from things like this. They accepted the direct debit Guarantee terms and conditions when they signed up. Had they of taken the payment on the correct date, or given prior notification it would be taken out late then they would have been in breach of these terms and conditions. As I said above, some people dont follow their finances closely, they would have assumed that the payment was taken out and then maybe spent the money, for some they could be paying £100+ a month so they may well have unwittingly spent that money and now could find themselves in some difficulties, just before Xmas. That's why the direct debit Guarantee is in place. Anyways, I believe the finance company gives Bristol City the money in advance. So it's the finance company that are losing out, not bcfc.
  3. Shouldn't do, their mistake. If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
  4. My 4 year old son has quite a talent and has been from a young age, he can competently use both of his feet also. I've often thought about getting him some coaching and seeing how far his natural talent takes him but the commitment required puts me off. I dont want his life or my life to be dictated by being in a set up like the person you know is. The odds of becoming a pro footballer are so low I'm not sure if it is worth the time, effort, money and sacrifices. I've also seen plenty of games where parents stand on the sidelines absolutely berating their own children, putting them down, calling them all the names under the sun etc, far too many pushy parents who failed to make it so try to live their dream through their children and I'm not sure I want my child in that sort of environment. I have also considered Rugby as he is naturally strong and has a determined personality so he could be well suited to that sport (even tho I'm only a part time rugby fan) but I have no idea what the rugby environment is like. Are parents the same as they are in football?
  5. Like Liverpool needed far better than VVD before they signed him from Southampton?How many other ball playing cbs are available for under 30 million? Saying that I think it would take 35-40 million for Brighton to sell. Ball playing CBS are an absolute rarity these days, there is a chronic shortage of decent cbs in general, hence the premium on the good cbs. Unless Arsenal have 150-200 million to spend on two cbs then they have to look at players like Webster who they can develop. Like Liverpool needed far better than VVD before they signed him from Southampton?How many other ball playing cbs are available for under 30 million? Saying that I think it would take 35-40 million for Brighton to sell. Ball playing CBS are an absolute rarity these days, there is a chronic shortage of decent cbs in general, hence the premium on the good cbs. Unless Arsenal have 150-200 million to spend on two cbs then they have to look at players like Webster who they can develop.
  6. Update: Refund has been issued. I urge everyone else to do the same. It was quite a simple process, I went onto my banking app and connected to live chat and wrote the following, "My direct debit to Bristol Sport was supposed to be taken on the 1st, as this fell on the weekend it should have been taken on the 2nd, however it was deducted from my account on a date(5th) other than agreed with the organisation without any prior notification, as such under the terms of the Direct Debit Guarantee, please re-credit my account accordingly"
  7. I am sure if I broke my agreement with them then they would come down hard on me and cancel my season ticket and not allow the direct debit option in the future. If they want to try and bar me or anyone else of using this option in the future for rightly requesting a refund because of their mistake then I'm sure they would be on tricky ground there. For me the fact it came out late was of no consequence for me but as I said further up others may have thought that they had extra money in their accounts, not realising the payment hadn't been taken (as there wasnt any advance notice) and may have spent the money and have now missed their season ticket payment or they have spent the extra they had and then Bristol Sport took the payment so they are down, not ideal just before Xmas. If my refund request is successful then I'll report back and urge everyone else to put in a request.
  8. Think you are getting confused between the two things. The organisation signs up to these terms and agreements when they agree to take direct debit payments. If enough people make a claim then that will ensure in future they take the payments when they are supposed too. They are at fault so therefore they must issue a refund under the direct debit Guarantee. You are talking about people who have missed payments and quite rightly if they miss a few payments then the option should not be open to someone in the future. I've not missed my payment, I made my payment, however they broke the terms of our agreement by not taking it on the date they were supposed to and not giving me prior notification.
  9. I contacted my bank this morning and raised this issue. They said they can see that it normally goes out on the 1st and that it should have gone put on the 2nd. They tried to fob me off and tried to get me to take the issue up with Bristol Sport but I made it very clear I was requesting a refund under the direct debit Guarantee. They then said I could have a refund no problem but I'd have to cancel the direct debit which obviously I dont want to do so after explaining that to them they said as long as my claim meets the criteria then the funds will go back into my bank by 8pm this evening. I'll keep you updated.
  10. Arsenal could do with a player like Webster. Their defence and midfield is the problem, Leno, Bellerin, Sokratis and Tierney are just not good enough and it hasn't been for years.
  11. Apparently they are after a manager who is on 30 million a year? Bonkers.
  12. Out of their league really but they should go all out to try and get Poch.
  13. Tbf I put in my own complaint to head office after the game as the place was absolutely disgusting and the staff were rude and didn't give me the items I ordered and when I went back to ask for them I wasnt even given an apology, in fact I was told by the manager If I dont like it to fo somewhere else! Didnt feel the need to fo running to the papers tho. For some reason that place appears to always be vastly understaffed on a matchday which causes these issues.
  14. Worth a try, I was expecting it to go out on Monday not today. For those that dont follow their finances closely they may have assumed it went out and unwittingly assumed they had extra money in their bank account and may have spent it.
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