I also live more than 100 miles from Ashton Gate so I ordered my Forest tickets online but there was no option for them to be posted out. I telephoned the ticket office at Ashton Gate and asked if there was an option for tickets to be posted but was told that because Royal Mail had mislaid a whole day's post the club felt it could not rely on their service. I was told to collect my ticket from the ticket office at the City Ground on Saturday. On previous occasions when I've had to collect tickets there hasn't been a problem. Forest ticket office is usually pretty good.