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JerrySLO

Club Officials
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  1. I understand that the planned upgrade was to enable us to refund DD payers in the same way as supporters who paid in full. I'll ask our accounts team and confirm. Cheers Jerry
  2. JerrySLO

    Senior Reds

    I will see what I can find out. I'll give Pam Day a call and ask her . Cheers Jerry
  3. Thanks for the question. I will make some enquiries on this for you.
  4. If anyone who paid in full for their season card but are yet to receive a refund for the Coventry game please can you email me your supporter ID number slo@bcfc.co.uk and I'll look into it. A reminder that the refund will go back to the person who made the payment on the card they paid with. DD payers should of received an email explaining the process for the Coventry & Sheff Wed games.
  5. A few questions about Season Cards for 20/21 being asked so just to say Season Cards aren't been sent out at the moment due to the current situation. Once fans are permitted to attend games we will announce on our social media channels the process for gaining entry and all relative arrangements.
  6. The Crowdies are now available for collection, can anyone wanting to collect theirs please send me an email slo@bcfc.co.uk with the certificate and picture together with a contact number and I'll get back to you. Thanks Jerry
  7. You're correct I believe this is the first season that there hasn't been a dual sport discount.
  8. Are you ok with this now? As further comms have explained the process. Cheers Jerry
  9. JerrySLO

    Robins TV query

    Thanks for the message, no we start from scratch for Season 20/21 refunds for Season Card holders on a game by game basis. Last seasons code is now invalid.
  10. Thanks for the question , I believe this is under consideration. I will speak to Media and see if /when a decision will be made.
  11. Morning, I believe ticket credits will be issued in lieu of unused parking but at the moment I can't confirm when these will be processed. I will keep an eye out and post something when this has happened. Cheers Jerry
  12. Morning, I've just asked again and I believe a credit on the accounts will be issued for parking in lieu of missed games. Not sure when this will be processed tbh. Apologise for not coming back but have not had a definitive answer to give. Cheers Jerry
  13. I believe that credits will be issued on Parking as opposed to refunds, not heard any timescale but I did ask again this morning as have had a few questions on this subject. Cheers Jerry
  14. Sorry for the delayed reply. Can you email slo@bcfc.co.uk your supporter ID number and I'll take a look into this for you. Cheers Jerry
  15. Morning The kick off times at the end of the season were based on logistics I believe, I'm sure announcements will be made about the start of season 2020/21 in due course in terms of Robins TV, fan attendance and kick off times once the fixtures are released (I've not hard when that's happening yet). Sky coverage and the usual things will all come into play.
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