JerrySLO
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Posts
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Community Answers
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JerrySLO's post in Cardiff away carers ticket online was marked as the answer
What's your supporter ID or the transaction number and I can sort for you or if you prefer a call what's the best number to get you on?
Cheers Jerry
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JerrySLO's post in Cardiff away carers ticket online was marked as the answer
What's your supporter ID or the transaction number and I can sort for you or if you prefer a call what's the best number to get you on?
Cheers Jerry
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JerrySLO's post in Cardiff away carers ticket online was marked as the answer
What's your supporter ID or the transaction number and I can sort for you or if you prefer a call what's the best number to get you on?
Cheers Jerry
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JerrySLO's post in Booking a table in the bar pre match was marked as the answer
Should be available to book online to be honest, it's under events I can see the September home games on there.
Let me know if you're struggling and I can call to book future games for you. Cheers Jerry
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JerrySLO's post in Tickets was marked as the answer
Thanks for the message. You should have been sent an email with an attachment which when opened the bar code on the right hand side will scan at the turnstiles. if you haven't received this send me an email and I can get it resent with an attachment.
Cheers Jerry
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JerrySLO's post in I already bought an annual that expires in December Yet You have locked me out of the Celtic Coverage was marked as the answer
Thanks for the message, sorry for the slow reply. Can you email me your details to slo@bcfc.co.uk and I can get someone in the team to come back to you on this.
Thanks again Jerry
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JerrySLO's post in Sprinkling Ashes was marked as the answer
Thanks for the message, sorry for the slow reply. I'm sorry to learn about your dad passing. We aren't able to sprinkle ashes I'm afraid but I've been asking if during the pending development maybe we could potentially have area where this would be possible.
Cheers Jerry
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JerrySLO's post in Is the Villa game on Robins tv? was marked as the answer
Sorry for the delay in replying, the friendlies weren't covered on the package I believe.
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JerrySLO's post in Sound system - again was marked as the answer
Thanks for the message, I've received a lot of contacts on this subject and it's been raised with the stadium management.
Cheers Jerry
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JerrySLO's post in New Pie/Pasty supplier was marked as the answer
I believe the pies are from Buxtons
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JerrySLO's post in Car Park Refunds. was marked as the answer
We would need you to email us to advise we will then call you get your bank details and process a BACS refund.
Drop the email to me slo@bcfc.co.uk if you would like a call and I'll get it sorted for you.
Cheers Jerry
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JerrySLO's post in Villa Tickets - Member Discount was marked as the answer
Thanks for the message sorry for the slow reply, drop me an email slo@bcfc.co.uk if you were unable to get the discount you were entitled to and I can sort out a refund for you.
Cheers Jerry
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JerrySLO's post in Showing ticket to enter perimeter of ground was marked as the answer
Thanks for the message.
It's to keep the area inside the fans village as 'sterile' as possible and trying to limit fans who are not attending congregating in these areas.
Cheers Jerry
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JerrySLO's post in Refund of tickets was marked as the answer
Hi roy
Thanks for the message. Looks like you got this sorted, any problems drop me an email. slo@bcfc.co.uk
Cheers Jerry
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JerrySLO's post in Parking passes was marked as the answer
Thanks for the message, if it hasn't arrived now drop me an email slo@bcfc.co.uk and we can resend they should have had your name on a list for last Saturday, did you have an issues gaining access?
Cheers Jerry
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JerrySLO's post in CAR PARK GATES LOCKED serious safety issue was marked as the answer
Thanks for the message , Mark Kelly the CEO is aware of this and the stadium security team will make sure thos won't happen again.
Cheers Jerry
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JerrySLO's post in Ticket purchasing error was marked as the answer
Drop me an email and I'll send you his supporter ID.
slo@bcfc.co.uk
Cheers Jerry
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JerrySLO's post in E34 pricing was marked as the answer
Thanks for the question. I've spoken to the team on this as imo it's a fair and good question and have been told the following. Based on there probably being around 12 Gold and 11 Silver games and adding on the cost of a membership you would be paying £547 if you hadn't purchased a season card and had gone via that option. With the other SC benefits you have saved over a £100.00 so a season card is still the most economical way to watch. I take your point on board and will mention it to Richard Gould at our next meeting.
Hop to catch up with you soon at the Gate. Cheers Jerry
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JerrySLO's post in Season Cards was marked as the answer
2021/22 season card holders should all receive new season cards. They will be sent out in plenty of time for the first game against
@BlackpoolFC on August 7th.
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JerrySLO's post in Club museum was marked as the answer
Thanks for the message.
I believe there are still plans for the club to have a museum, I regularly get offers of memorabilia from ex players and their families. My colleague Pete Smith is on the case as he holds the responsibility for all the clubs historical collection of artefacts.
Cheers Jerry
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JerrySLO's post in Club merchandise was marked as the answer
Hi Steve
Thanks for the message. I will forward your suggestions to my colleagues in our retail team. We are always open to suggestion of things supporters would like to see in the product range and your feedback is greatly appreciated.
Cheers Jerry
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JerrySLO's post in Season ticket switch was marked as the answer
Hi Mate, sorry for the slow reply, if you're not sorted I can give you a call.
Cheers Jerry
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JerrySLO's post in One year without fans and.......... was marked as the answer
Hi
People who had parking for season 19/20 will be contacted by Supporter Services once parking places for next season have been confirmed, more information will be provided then regarding pricing and the missed games from the end of 19/20 season