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Just found this on the website.I booked and paid for my season ticket 16/03/2019,still hasn't arrived. I wonder what is meant by booking in advance. TICKETS The match is pay on the day for home supporters only. To purchase a ticket, call Supporter Services on 0117 963 0600 (option one). Alternatively, the Matchday Ticket Office - adjacent to the Atyeo statue - will be open from 12pm until just after kick-off. We advise booking in advance to avoid queues on the day.