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Thanks very much whistlehappy, called 150 they ran checks and told me to try again, if no change call back. I called back as no change, they put me through to a nice Indian lady called Sue who reset my password and all ok now. Cheers
Are any customers having trouble with their email the last couple of days? I can't connect to receive mail and I get a message wrong password although I haven't changed it, also cannot sign in to virgin either and their telephone helpline is now down too!