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Denbury Red

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  1. I’ve just had a long chat with Jerry! Well yesterday as the site was having some maintenance done and I said I would put the following on the forum to help answer quite a few questions he’s had ..... Last week they started with option 3 - ticket crediting option :- their software didn’t allow a single payment to be made for all five matches so the staff had to key each match ‘refund’ separately - this generated an email (to the email used when the ticket was purchased), but no actual payment was sent to the Card (as this was an internal credit to my supporter account). After two ‘r
  2. Is the sound and video married up together. Mine is very unsyncd!!
  3. You would think that a Company like Bristol Sport has a marketing team! Assuming they have, the quality of ideas and implementing them at the appropriate time is sadly lacking! Poor season ticket options Poor incentives No compassion in communications No things like Crowdies at the right time! In short the Marketing team need replacing!
  4. This is from a thread from our SLO!
  5. I agree - and whilst it was part of one of their “options” which would have accounted for a significant number of the “Crowdies” they are offering them to all supporters as a stand-alone offer. Id be fairly confident in saying this would have swayed many to leaving their money with the club if we had offered something like this as part of our “options”.
  6. Nope! I opted for the ticket option. Both the other two ticket holder in my family have requested a refund and they had a response saying it would be processed in 14 days. Not sure if that was a screen message or email.
  7. I’m quite surprised more people haven’t taken the ticket option. I’m in the Lansdown and should end up with about £150 credit (including the 10%). Having Sky that means the most I have to stump up is £70 at the moment so will end up £80 in profit towards my season ticket for 2021/22 - or have money for extra tickets when we get promoted this season for Liverpool or Man U at home!
  8. I was listening to Chris Moyles this morning and he mentioned that Leeds have sold over 15000 “Crowdies” - these are the Cardboard cut outs of fans - with your face in the crowd, for all their home games. Any Leeds fan can buy one for £25 with the money going to their Academy (charity status) - whether they are a season ticket holder or not? Could or should we have included this option - it really seems to have gone down well with their supporters! Think we may well have missed a trick here.
  9. No not a password yet - but have played the other videos so am assuming (hoping) they will be of the same quality. It was easier and more efficient than using the Smart bit of the TV.
  10. Yep I have and quite successfully. Download the Firefox app to use as the browser and then search for the normal website from which you can select Robins TV You can enlarge the screen to full screen. Picture looks pretty good!
  11. You have the option at the “checkout” screen to use your remaining balance. It shows you how much you have - hence you can use all of some!
  12. Just received the usual email reminding us all we have only until 31st May to use the cash or lose it! As we have to rely on deliveries by post couldn’t BCFC have waived delivery costs - some, including me, may have been persuaded to spend my balance - but taking £5 off for delivery really doesn’t make it worth it! Surely the profit made on most items would outweigh waiving the delivery cost!
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