G Block Posted August 6, 2013 Report Share Posted August 6, 2013 http://www.gillinghamfootballclub.com/news/article/message-to-season-ticket-holders-971952.aspx The Chairman offers his sincere apologies for Saturday’s entry problems Dear Fellow Supporters I would like to offer my sincere apologies for the problems many of you experienced on entering the stadium last Saturday. Unfortunately a management decision was taken, of which I was unaware until 14.45pm, to limit gates of entry for Season Ticket Holders. As soon as I became aware I instructed that all gates should allow access but unfortunately the damage had been done by that stage. The original decision was well intended but clearly flawed in implementation. Needless to say Season Ticket Holders may use all entry points for their relevant stands in future. Again, sorry for the inconvenience Paul D.P. Scally Chairman Link to comment Share on other sites More sharing options...
cheese Posted August 6, 2013 Report Share Posted August 6, 2013 It states - what went wrong, how it's been addressed and how it will be avoided in the future. Guy's a knob but at least does things properly. Link to comment Share on other sites More sharing options...
RedM Posted August 6, 2013 Report Share Posted August 6, 2013 As an aside didn't he buy lots of the turnstiles and fittings of the old Wembley intending to use them at the ground, were they ever fitted? Link to comment Share on other sites More sharing options...
cider hoss rules Posted August 6, 2013 Report Share Posted August 6, 2013 So they also have a ticket issue, say they know what went wrong and say it won't happen again as lessons have been learnt. Our supporters applaud this as an honest open view, yet our own club say they got it wrong and will have it sorted before the next home game, yet this is written off as same old same old and just lip service. I don't get the logic in wanting to knock the club at every opportunity. Link to comment Share on other sites More sharing options...
cheese Posted August 6, 2013 Report Share Posted August 6, 2013 So they also have a ticket issue, say they know what went wrong and say it won't happen again as lessons have been learnt. Our supporters applaud this as an honest open view, yet our own club say they got it wrong and will have it sorted before the next home game, yet this is written off as same old same old and just lip service. I don't get the logic in wanting to knock the club at every opportunity. Not sure the club have said what went wrong and why it won't happen again. Scally has. Link to comment Share on other sites More sharing options...
G Block Posted August 6, 2013 Author Report Share Posted August 6, 2013 http://www.bcfc.co.uk/news/article/20130806-recruitmentdrive-971999.aspx Looks like they have finally noticed that they need more staff on matchdays. Link to comment Share on other sites More sharing options...
cider hoss rules Posted August 6, 2013 Report Share Posted August 6, 2013 Not sure the club have said what went wrong and why it won't happen again. Scally has. The problems are something managing director Jon Lansdown has said were unacceptable. Mr Lansdown said: "This is not up to the high standards that we set ourselves at Bristol City FC. "I have had a full debrief today, where we have discussed all contributing factors to make sure that any issues are remedied ahead of the Wolves game. "We must ensure a similar situation does not happen again at this or any other fixture." Direct quote taken from the EP story, doesn't state how it went wrong, but they have acknowledged there was a problem and it will be sorted for next time. If the same happens again, then it should be brought up and pointed out that it was supposed to be fixed, but at least give them the opportunity to fix it. And there is also likely to be a bigger crowd for the Wolves game, so even with more queuing is possible. Link to comment Share on other sites More sharing options...
RedRaw Posted August 6, 2013 Report Share Posted August 6, 2013 If the same happens again, then it should be brought up and pointed out that it was supposed to be fixed, but at least give them the opportunity to fix it. And there is also likely to be a bigger crowd for the Wolves game, so even with more queuing is possible. The same has already happened..........they had the opportunity to put things right after the Reading game.....they clearly didn't Link to comment Share on other sites More sharing options...
cheese Posted August 6, 2013 Report Share Posted August 6, 2013 The problems are something managing director Jon Lansdown has said were unacceptable. Mr Lansdown said: "This is not up to the high standards that we set ourselves at Bristol City FC. "I have had a full debrief today, where we have discussed all contributing factors to make sure that any issues are remedied ahead of the Wolves game. "We must ensure a similar situation does not happen again at this or any other fixture." Direct quote taken from the EP story, doesn't state how it went wrong, but they have acknowledged there was a problem and it will be sorted for next time. If the same happens again, then it should be brought up and pointed out that it was supposed to be fixed, but at least give them the opportunity to fix it. And there is also likely to be a bigger crowd for the Wolves game, so even with more queuing is possible. Why is it difficult for them to say: "I've had a full debrief today and what happened was <insert excuse here> and <insert another reason here>. We have taken steps to ensure it won't happen again and will be taking on more match day staff to prevent it from happening again" There, that's not so difficult is it? Link to comment Share on other sites More sharing options...
exiledinwatford Posted August 6, 2013 Report Share Posted August 6, 2013 Scally - sorry about the ticket issues. It wasn't my fault - I didn't know anything about it honest. I have put it right now. My staff are idiots, good job for me eh? Is he David Brent or what? Link to comment Share on other sites More sharing options...
pride of the west Posted August 6, 2013 Report Share Posted August 6, 2013 I heard gas have season ticket issues as well. They cant shift any no matter how hard they try. I thank you. Im here all week. Link to comment Share on other sites More sharing options...
Aizoon Posted August 6, 2013 Report Share Posted August 6, 2013 So they also have a ticket issue, say they know what went wrong and say it won't happen again as lessons have been learnt. Our supporters applaud this as an honest open view, yet our own club say they got it wrong and will have it sorted before the next home game, yet this is written off as same old same old and just lip service. I don't get the logic in wanting to knock the club at every opportunity. The difference is that the appalling Scally said eaxctly what was wrong and exactly what would be done to repair it in the future. If what he said is true, and I admit that's a big if with Scally, he took steps to fix it at the time, unlike our management. Read the two statements again and note the differences! Link to comment Share on other sites More sharing options...
Loco Rojo Posted August 6, 2013 Report Share Posted August 6, 2013 Do you really need to know the details of what went wrong? Surely the fact the club acknowledge it was unacceptable, will address it so it won't happen again is all fans need to know. Job done. Why are people still days later going on about it? Link to comment Share on other sites More sharing options...
Pheasant plucker Posted August 6, 2013 Report Share Posted August 6, 2013 -------------------------------------------------------- Do you really need to know the details of what went wrong? Surely the fact the club acknowledge it was unacceptable, will address it so it won't happen again is all fans need to know. Job done. Why are people still days later going on about it? -------------------------------------------------------- +1 Some people just enjoy compaining! Link to comment Share on other sites More sharing options...
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