whooosh Posted May 11, 2017 Report Share Posted May 11, 2017 Are any customers having trouble with their email the last couple of days? I can't connect to receive mail and I get a message wrong password although I haven't changed it, also cannot sign in to virgin either and their telephone helpline is now down too! Link to comment Share on other sites More sharing options...
WhistleHappy Posted May 11, 2017 Report Share Posted May 11, 2017 Dunno if this helps? .... http://downdetector.co.uk/problems/virgin-media/bristol (tried 150 just now, message says, sorry all lines are busy please try later, ... tried again and got connected ok.) Link to comment Share on other sites More sharing options...
whooosh Posted May 11, 2017 Author Report Share Posted May 11, 2017 Thanks very much whistlehappy, called 150 they ran checks and told me to try again, if no change call back. I called back as no change, they put me through to a nice Indian lady called Sue who reset my password and all ok now. Cheers Link to comment Share on other sites More sharing options...
Erithacus Posted May 12, 2017 Report Share Posted May 12, 2017 Have no trouble with email, but did receive one from Virgin claiming my bill had not been completed for some reason and that it would cause a service disconnection imminently! Suffice to say I am still here. Had one like it earlier this year without issue so could be something up with the bearded balloonist's end. Link to comment Share on other sites More sharing options...
Lanterne Rouge Posted May 12, 2017 Report Share Posted May 12, 2017 17 hours ago, Erithacus said: Have no trouble with email, but did receive one from Virgin claiming my bill had not been completed for some reason and that it would cause a service disconnection imminently! Suffice to say I am still here. Had one like it earlier this year without issue so could be something up with the bearded balloonist's end. It`s a scam mate, trying to get your bank details. I get them despite not even having a Virgin account. Link to comment Share on other sites More sharing options...
Erithacus Posted May 12, 2017 Report Share Posted May 12, 2017 Thanks, RRH. Duly noted for future reference! Link to comment Share on other sites More sharing options...
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