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Customer Consultations

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We value the opinions of our customers and stakeholders and from time to time we will seek your views about the bus services in a particular area, along a route or about our tickets.

Please give us your opinions to help shape the future of our bus services so that it works for as many people as possible.

Bristol - Portishead (X3. X3A & X4)

As a bus operator, we need to ensure the services we operate are financially viable, while meeting the needs of the customer.

To help us do that, we want to hear the views of the many customers who use our our X3, X3A or X4 services, so outlined below are a few simple questions that will enable us to understand how you currently use the service, what you think of some suggestions we have and what else you think we should consider.

The consultation will run from Friday 10 January to Friday 24th January 2020 inclusive, after which we will review all the responses and decide the best way forward. We will communicate the results of the consultation in February, and we will then start the detailed work to prepare for changes that we expect to implement in April.

Complete online survey

Alternatively, if you want to speak to a member of the consultation team and fill out a survey with them, roadshows will be run at the following locations:

Date and time Venue

Saturday 18 January 

9.30am-12.30pm

Portishead Library Horatio House, 24 Harbour Road, Portishead, Bristol, BS20 7AL

Saturday 18 January

2pm-4pm

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