Thornbury Red Posted April 27, 2020 Report Share Posted April 27, 2020 Anyone else had a refund of season ticket monies? Ive had notification that £22.34 has been refunded. Quoting original season ticket transaction number. Link to comment Share on other sites More sharing options...
Red Grovesy Posted April 27, 2020 Report Share Posted April 27, 2020 Was going to ask the same? Link to comment Share on other sites More sharing options...
Lanterne Rouge Posted April 27, 2020 Report Share Posted April 27, 2020 6 minutes ago, Thornbury Red said: Anyone else had a refund of season ticket monies? Ive had notification that £22.34 has been refunded. Quoting original season ticket transaction number. Sure it`s not a scam mate, after your bank details? Either that or something to do with the instalment payments dates changing? Link to comment Share on other sites More sharing options...
The Gasbuster Posted April 27, 2020 Report Share Posted April 27, 2020 8 minutes ago, Thornbury Red said: Anyone else had a refund of season ticket monies? Ive had notification that £22.34 has been refunded. Quoting original season ticket transaction number. How on earth did they calculate £22.34 ? Link to comment Share on other sites More sharing options...
cheesleywalksoncider Posted April 27, 2020 Report Share Posted April 27, 2020 I have just had the same, a refund of £22.34. Not showing on my card yet and nothing posted on Bristol Sport website. Looks genuine to me. I guess there will be an explanation sooner or later. Link to comment Share on other sites More sharing options...
jimmer007 Posted April 27, 2020 Report Share Posted April 27, 2020 I've had a email saying I'm due £15.43??? Seems a odd amount Both this season's and next season's season tickets were paid in full Link to comment Share on other sites More sharing options...
thankgodfortinnion Posted April 27, 2020 Report Share Posted April 27, 2020 Mine is for £15.43 Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 I have spoken to the club and they are not aware of any refunds. They are looking into the matter and will put out a statement asap. It looks legit to me and so I wouldn't be surprised if someone has jumped the gun here and not informed the correct people. Mine was also £15.43. No obvious phishing attempt. Link to comment Share on other sites More sharing options...
Magicdaps Posted April 27, 2020 Report Share Posted April 27, 2020 I've had the email as well but for £18.57. Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 My concern would be that if this wasn't legit then someone has access to supporter details. There is no link or suspicious attachment though so no immediate concern from the email itself. Link to comment Share on other sites More sharing options...
GreedyHarry Posted April 27, 2020 Report Share Posted April 27, 2020 Nope, had nothing so far. Are the refunds because of the Direct Debit guarantee? I pay mine in full so don’t know if that is applicable but might explain why some have and some haven’t. Link to comment Share on other sites More sharing options...
Frenchay Red Posted April 27, 2020 Report Share Posted April 27, 2020 £17.48 for me. Which is the price per game for this season's card. But why only one game? Very odd. 2 minutes ago, GreedyHarry said: Nope, had nothing so far. Are the refunds because of the Direct Debit guarantee? I pay mine in full so don’t know if that is applicable but might explain why some have and some haven’t. I pay in full. Link to comment Share on other sites More sharing options...
Lanterne Rouge Posted April 27, 2020 Report Share Posted April 27, 2020 10 minutes ago, thankgodfortinnion said: Mine is for £15.43 I think that amount works out pretty much one game if you have a 19/20 ST in the South Stand Link to comment Share on other sites More sharing options...
ray savino Posted April 27, 2020 Report Share Posted April 27, 2020 Yep, I’ve received the email for a total of £15.51 GBP. Link to comment Share on other sites More sharing options...
lenred Posted April 27, 2020 Report Share Posted April 27, 2020 2 minutes ago, GreedyHarry said: Nope, had nothing so far. Are the refunds because of the Direct Debit guarantee? I pay mine in full so don’t know if that is applicable but might explain why some have and some haven’t. Paid mine in full and got the email, so I guess that dispels that theory if it’s any help. Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 2 minutes ago, Frenchay Red said: £17.48 for me. Which is the price per game for this season's card. But why only one game? Very odd. That at least points to a legit offering that someone somewhere has processed too early (considering supporter services know nothing about it) Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 27, 2020 Report Share Posted April 27, 2020 Link to comment Share on other sites More sharing options...
ray savino Posted April 27, 2020 Report Share Posted April 27, 2020 I’ve paid my season card in full, so can’t be to do with direct debit payments. Link to comment Share on other sites More sharing options...
Dollymarie Posted April 27, 2020 Report Share Posted April 27, 2020 I’ve had a refund of £15.51. I thought they’d somehow discovered I’d been watching all those away games from the canal in Holland I’ve not had anything actually paid back into my account mind! Link to comment Share on other sites More sharing options...
ooRya Posted April 27, 2020 Report Share Posted April 27, 2020 Had the email as well, but quoting an old debit card number, so I won't have actually received anything.............. Link to comment Share on other sites More sharing options...
SC&T Board Members Blagdon red Posted April 27, 2020 SC&T Board Members Report Share Posted April 27, 2020 8 minutes ago, Lanterne Rouge said: I think that amount works out pretty much one game if you have a 19/20 ST in the South Stand That's correct, it does. Just checked the arithmetic myself. As per Jerry's tweet above, evidently a mistake made in issuing these by someone. Link to comment Share on other sites More sharing options...
Clevedon Red Posted April 27, 2020 Report Share Posted April 27, 2020 Email received but not on card as yet. Link to comment Share on other sites More sharing options...
Antman Posted April 27, 2020 Report Share Posted April 27, 2020 same - do they know something we don't about the end of the season? Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 27, 2020 Report Share Posted April 27, 2020 2 minutes ago, Antman said: same - do they know something we don't about the end of the season? Does seem a little odd. Why would they even have a plan in place without a decision. Doesn't bode well does it. Link to comment Share on other sites More sharing options...
Thornbury Red Posted April 27, 2020 Author Report Share Posted April 27, 2020 28 minutes ago, Lanterne Rouge said: Sure it`s not a scam mate, after your bank details? Either that or something to do with the instalment payments dates changing? Dontt think its a scam as is quoting correct original ref number and from same email account that normal receipts come through against. Looks like human error judging by SLO tweet. Link to comment Share on other sites More sharing options...
Bristol Rob Posted April 27, 2020 Report Share Posted April 27, 2020 4 minutes ago, Thornbury Red said: Dontt think its a scam as is quoting correct original ref number and from same email account that normal receipts come through against. Looks like human error judging by SLO tweet. And a nightmare for someone to sort out. Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 3 minutes ago, Bristol Rob said: And a nightmare for someone to sort out. Someone will be getting a bollocking Link to comment Share on other sites More sharing options...
CyderInACan Posted April 27, 2020 Report Share Posted April 27, 2020 3 minutes ago, Yozzarian said: Someone will be getting a bollocking A double bollocking Link to comment Share on other sites More sharing options...
View from the Dolman Posted April 27, 2020 Report Share Posted April 27, 2020 12 minutes ago, ooRya said: Had the email as well, but quoting an old debit card number, so I won't have actually received anything.............. If it was just a standard card being replaced when it expired etc, you should still receive the funds. If you no longer have an account with the bank/card provider, you might need to chase it up yourself. 11 minutes ago, Blagdon red said: That's correct, it does. Just checked the arithmetic myself. As per Jerry's tweet above, evidently a mistake made in issuing these by someone. It would be an interesting "mistake" to accidentally refund 1/23 of a transaction to seemingly dozens of customers! Link to comment Share on other sites More sharing options...
WECANDO Posted April 27, 2020 Report Share Posted April 27, 2020 Dolman Stand season card holder getting £17-55. Link to comment Share on other sites More sharing options...
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