Red Grovesy Posted April 27, 2020 Report Share Posted April 27, 2020 2 minutes ago, WECANDO said: Dolman Stand season card holder getting £17-55. Lower Lansdown £22.35 Link to comment Share on other sites More sharing options...
Thornbury Red Posted April 27, 2020 Author Report Share Posted April 27, 2020 5 minutes ago, Red Grovesy said: Lower Lansdown £22.35 Same but £22.34 Link to comment Share on other sites More sharing options...
Gilli74 Posted April 27, 2020 Report Share Posted April 27, 2020 Yep £18.56 Link to comment Share on other sites More sharing options...
Metal God Posted April 27, 2020 Report Share Posted April 27, 2020 Yep, £26.82 for me - season ticket holder in the center of Lansdown..... As per other's, no obvious phishing, and no payment showing on my c/card account so far. Link to comment Share on other sites More sharing options...
Lanterne Rouge Posted April 27, 2020 Report Share Posted April 27, 2020 They sending them out in alphabetical order maybe? I`m an H but haven`t had the e-mail. Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 27, 2020 Report Share Posted April 27, 2020 3 minutes ago, Lanterne Rouge said: They sending them out in alphabetical order maybe? I`m an H but haven`t had the e-mail. I'm C and haven't had 1 either. Link to comment Share on other sites More sharing options...
Admin phantom Posted April 27, 2020 Admin Report Share Posted April 27, 2020 44 minutes ago, Yozzarian said: I have spoken to the club and they are not aware of any refunds. This is the most odd part about all this. If the club didn't authorise these repayments then who did? Link to comment Share on other sites More sharing options...
Frenchay Red Posted April 27, 2020 Report Share Posted April 27, 2020 I'm an M, so bang goes the alphabet theory Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 9 minutes ago, phantom said: This is the most odd part about all this. If the club didn't authorise these repayments then who did? A disgruntled City fan? Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 27, 2020 Report Share Posted April 27, 2020 3 minutes ago, Yozzarian said: A disgruntled City fan @Fordy62 is number 1 suspect. Link to comment Share on other sites More sharing options...
ooRya Posted April 27, 2020 Report Share Posted April 27, 2020 26 minutes ago, View from the Dolman said: If it was just a standard card being replaced when it expired etc, you should still receive the funds. If you no longer have an account with the bank/card provider, you might need to chase it up yourself. Didn't realise that.........thanks Link to comment Share on other sites More sharing options...
BCFC1512 Posted April 27, 2020 Report Share Posted April 27, 2020 So we’re getting a 1 game refund?? Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 A fellow ST holder has just had his refund apparently. Will check and confirm the same. Update: Scratch that - just the email. Link to comment Share on other sites More sharing options...
BarnzFM Posted April 27, 2020 Report Share Posted April 27, 2020 16 minutes ago, phantom said: This is the most odd part about all this. If the club didn't authorise these repayments then who did? Nobody has got payments though have they? Just notifications Link to comment Share on other sites More sharing options...
CodeRed Posted April 27, 2020 Report Share Posted April 27, 2020 Yes, I have the email too £17.48 in my case. Original ST paid in full on c.c. Lansdown Lower - wing - over 65. Link to comment Share on other sites More sharing options...
54-46 Posted April 27, 2020 Report Share Posted April 27, 2020 £18.56 - Dolman B block I also pay for my son’s under 21 (?) ST but not received anything about that one Link to comment Share on other sites More sharing options...
View from the Dolman Posted April 27, 2020 Report Share Posted April 27, 2020 4 minutes ago, BarnzFM said: Nobody has got payments though have they? Just notifications These emails are coming from the payment processor rather than the club/Bristol Sport (they are in the YESpay template format) so you can reasonably assume the refund has been processed and the actual return of funds will appear in the following days. Link to comment Share on other sites More sharing options...
Dollymarie Posted April 27, 2020 Report Share Posted April 27, 2020 Also, I pay/paid for 5 season tickets but have only had one “refund” Link to comment Share on other sites More sharing options...
pongo88 Posted April 27, 2020 Report Share Posted April 27, 2020 28 minutes ago, Lanterne Rouge said: They sending them out in alphabetical order maybe? I`m an H but haven`t had the e-mail. 26 minutes ago, Vincent Vega said: I'm C and haven't had 1 either. I’m a B and haven’t had one so I can trump that Link to comment Share on other sites More sharing options...
eardun Posted April 27, 2020 Report Share Posted April 27, 2020 7 minutes ago, BarnzFM said: Nobody has got payments though have they? Just notifications Yes just emails re my and my Dad’s cards. Although they say they sent the refund to the credit card I used to buy the season tickets in March/April 2019 which has long since expired so I won’t be seeing it! Suspect the emails are just a system generated error though. Link to comment Share on other sites More sharing options...
Bristol Rob Posted April 27, 2020 Report Share Posted April 27, 2020 Not much point speculating further until Jerry comes back with something or people start to see cash landing. Link to comment Share on other sites More sharing options...
CodeRed Posted April 27, 2020 Report Share Posted April 27, 2020 5 minutes ago, View from the Dolman said: These emails are coming from the payment processor rather than the club/Bristol Sport (they are in the YESpay template format) so you can reasonably assume the refund has been processed and the actual return of funds will appear in the following days. I would expect the amount to be shown on my online credit card statement as "pending transaction" even if not yet actually credited - but it's not. For example I bought something at 12 o'clock today using that card from Amazon and it's already showing on my online acc as "pending". But nothing about Bristol Sport or the amount quoted in the refund email. So don't go spending it just yet guys! Link to comment Share on other sites More sharing options...
View from the Dolman Posted April 27, 2020 Report Share Posted April 27, 2020 6 minutes ago, CodeRed said: I would expect the amount to be shown on my online credit card statement as "pending transaction" even if not yet actually credited - but it's not. For example I bought something at 12 o'clock today using that card from Amazon and it's already showing on my online acc as "pending". But nothing about Bristol Sport or the amount quoted in the refund email. So don't go spending it just yet guys! I hear you but I'm not sure I've ever seen a refund showing as pending on any of my accounts. Link to comment Share on other sites More sharing options...
Redtucks Posted April 27, 2020 Report Share Posted April 27, 2020 Email received at 1215. Refund of £12.78, but I paid for four season tickets in the South Stand. Bloody odd!!! Link to comment Share on other sites More sharing options...
CyderInACan Posted April 27, 2020 Report Share Posted April 27, 2020 I reckon Steve Cotterill has hacked the system out of spite Link to comment Share on other sites More sharing options...
Roger Red Hat Posted April 27, 2020 Report Share Posted April 27, 2020 1 hour ago, Frenchay Red said: £17.48 for me. Which is the price per game for this season's card. But why only one game? Very odd. I pay in full. Same here. WTF don't they give an explanation!! Link to comment Share on other sites More sharing options...
S25loyal Posted April 27, 2020 Report Share Posted April 27, 2020 Pretty obvious what has happened, The club have been seeing how much it would be per game to refund people, instead of doing it in a mock live environment they have done it in a real one and sent emails out. It’s the same as failing to check the signing section season tickets before going on sale. Link to comment Share on other sites More sharing options...
sh1t_ref_again Posted April 27, 2020 Report Share Posted April 27, 2020 just had notification of 22.34 refund, but what is interesting the original payment reference stated relates to next years season tickets which I bought 3 of at £1500, no refund has been paid into account so maybe computer error email. But looking at again not sure if I was charged to much, I paid £1542 for 3 adults in the sides of the Lansdown W16 when 1st released, but can't remember how much the renewal was supposed to be, anyone remember? Link to comment Share on other sites More sharing options...
Bob Binalong Posted April 27, 2020 Report Share Posted April 27, 2020 A one match refund for me too. Nothing yet showing on my credit card statement Link to comment Share on other sites More sharing options...
Loco Rojo Posted April 27, 2020 Report Share Posted April 27, 2020 Is this refund relating to season ticket sales for next season or the remaining games this season? Link to comment Share on other sites More sharing options...
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