Redtucks Posted April 27, 2020 Report Share Posted April 27, 2020 I think the system's been hit by a virus............. .................CORONA-VIRUS!!!!!!!!!! Link to comment Share on other sites More sharing options...
S25loyal Posted April 27, 2020 Report Share Posted April 27, 2020 10 minutes ago, sh1t_ref_again said: just had notification of 22.34 refund, but what is interesting the original payment reference stated relates to next years season tickets which I bought 3 of at £1500, no refund has been paid into account so maybe computer error email. But looking at again not sure if I was charged to much, I paid £1542 for 3 adults in the sides of the Lansdown W16 when 1st released, but can't remember how much the renewal was supposed to be, anyone remember? A computer error wouldn’t randomly start sending out refund emails. It’s obvious someone has cocked up. There won’t be any actual refund just the emails. Link to comment Share on other sites More sharing options...
CliftonCliff Posted April 27, 2020 Report Share Posted April 27, 2020 Just to throw my hat into the ring, my surname begins with A, I'm a senior ST holder in the central lower Lansdown, and paid my 2020-21 renewal in a single payment back in March. My email stipulates £21. Doesn't look to me like any attempted scam I've ever seen, for what that's worth. The content - font, layout, wording - all looks exactly like the payment confirmations you normally receive and would appear to be authentic. Strange one. Haven't checked my credit card statement yet, but no doubt all will be revealed in due course. Link to comment Share on other sites More sharing options...
Silvio Dante Posted April 27, 2020 Report Share Posted April 27, 2020 10 minutes ago, S25loyal said: Pretty obvious what has happened, The club have been seeing how much it would be per game to refund people, instead of doing it in a mock live environment they have done it in a real one and sent emails out. It’s the same as failing to check the signing section season tickets before going on sale. I reckon we have a winner. I’ve had my email through and it’s £22.34 for Dolman Centre and the original reference transaction clearly relates to when I paid for the 19/20 season tickets. No refund for either of the kids tickets (and tbf wouldn’t really kick off there). I reckon they’ve simmed the refunds on a per game basis but excluded kids tickets as they already had shirt etc (ie other benefits) which you can’t slice in part to refund Link to comment Share on other sites More sharing options...
Roger Red Hat Posted April 27, 2020 Report Share Posted April 27, 2020 So have we only missed one game? Link to comment Share on other sites More sharing options...
PolskRed Posted April 27, 2020 Report Share Posted April 27, 2020 £15.52 for me... Link to comment Share on other sites More sharing options...
RedG Posted April 27, 2020 Report Share Posted April 27, 2020 Someone posted this on Facebook so don’t go giving any details away Hi guys, I’ve just spoken to the club & they confirmed the email looks like it is from the ticketing company they have not used for the last 2 years & contains old bank card numbers. The likelyhood is that this is a scam & the club have asked that people be wary of further emails asking for updated card details to enable the money to be paid to your bank. This is definitely not from City & the club advise DO NOT respond. Pass the word Link to comment Share on other sites More sharing options...
S25loyal Posted April 27, 2020 Report Share Posted April 27, 2020 7 minutes ago, Gordon Saunderson said: Someone posted this on Facebook so don’t go giving any details away Hi guys, I’ve just spoken to the club & they confirmed the email looks like it is from the ticketing company they have not used for the last 2 years & contains old bank card numbers. The likelyhood is that this is a scam & the club have asked that people be wary of further emails asking for updated card details to enable the money to be paid to your bank. This is definitely not from City & the club advise DO NOT respond. Pass the word I’m calling rubbish on that Link to comment Share on other sites More sharing options...
42nite Posted April 27, 2020 Report Share Posted April 27, 2020 9 minutes ago, S25loyal said: I’m calling rubbish on that Why? Link to comment Share on other sites More sharing options...
ralphindevon Posted April 27, 2020 Report Share Posted April 27, 2020 Sorry if this has come up elsewhere but I couldn't see anything. I've had a refund from the club for £22.35 not sure why. Anyone else? **Sorry, just seen elsewhere now Link to comment Share on other sites More sharing options...
Frenchay Red Posted April 27, 2020 Report Share Posted April 27, 2020 9 minutes ago, S25loyal said: I’m calling rubbish on that Indeed. For me it's a refund on my current CC. Not that it's actually showing on the balance. Link to comment Share on other sites More sharing options...
Antman Posted April 27, 2020 Report Share Posted April 27, 2020 lots of people Link to comment Share on other sites More sharing options...
ralphindevon Posted April 27, 2020 Report Share Posted April 27, 2020 I searched high and low for this topic and as soon as I posted mjne it appeared ! Apologies Link to comment Share on other sites More sharing options...
RedG Posted April 27, 2020 Report Share Posted April 27, 2020 14 minutes ago, S25loyal said: I’m calling rubbish on that I’m not saying it’s true or not but that is what someone has posted, if it stops someone being conned then excellent if it’s not a scam no harm done. Link to comment Share on other sites More sharing options...
ever-red Posted April 27, 2020 Report Share Posted April 27, 2020 Is it because people who are paying direct debit for next season have had their first payment put back to beginning of June ? Link to comment Share on other sites More sharing options...
Admin phantom Posted April 27, 2020 Admin Report Share Posted April 27, 2020 22 minutes ago, Gordon Saunderson said: Someone posted this on Facebook so don’t go giving any details away Hi guys, I’ve just spoken to the club & they confirmed the email looks like it is from the ticketing company they have not used for the last 2 years & contains old bank card numbers. The likelyhood is that this is a scam & the club have asked that people be wary of further emails asking for updated card details to enable the money to be paid to your bank. This is definitely not from City & the club advise DO NOT respond. Pass the word Were Bristol sport not doing the ticketing 2 years ago? It's not bank card details - surely it's bank account numbers used? Link to comment Share on other sites More sharing options...
Redtucks Posted April 27, 2020 Report Share Posted April 27, 2020 Having just checked my saved YesPay receipts from previous purchases, the payment reference number in my email received earlier relates to the purchase of season tickets for the 2019/20 season on 25th February 2019. This was obviously NOT two years ago, in fact not much more than a year. Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 27, 2020 Report Share Posted April 27, 2020 38 minutes ago, Gordon Saunderson said: Someone posted this on Facebook so don’t go giving any details away Hi guys, I’ve just spoken to the club & they confirmed the email looks like it is from the ticketing company they have not used for the last 2 years & contains old bank card numbers. The likelyhood is that this is a scam & the club have asked that people be wary of further emails asking for updated card details to enable the money to be paid to your bank. This is definitely not from City & the club advise DO NOT respond. Pass the word This is total rubbish I'm afraid. Link to comment Share on other sites More sharing options...
CliftonCliff Posted April 27, 2020 Report Share Posted April 27, 2020 18 minutes ago, ever-red said: Is it because people who are paying direct debit for next season have had their first payment put back to beginning of June ? No. Link to comment Share on other sites More sharing options...
kevinmabbuttshair Posted April 27, 2020 Report Share Posted April 27, 2020 41 minutes ago, Gordon Saunderson said: Someone posted this on Facebook so don’t go giving any details away Hi guys, I’ve just spoken to the club & they confirmed the email looks like it is from the ticketing company they have not used for the last 2 years & contains old bank card numbers. The likelyhood is that this is a scam & the club have asked that people be wary of further emails asking for updated card details to enable the money to be paid to your bank. This is definitely not from City & the club advise DO NOT respond. Pass the word Junk. It is not from 2 years ago. It was the card I used last year, shiny new card with new number Link to comment Share on other sites More sharing options...
S25loyal Posted April 27, 2020 Report Share Posted April 27, 2020 29 minutes ago, 42nite said: Why? As it’s clearly rubbish Link to comment Share on other sites More sharing options...
Bristol Rob Posted April 27, 2020 Report Share Posted April 27, 2020 Could this be the second GDPR cock up in under 12 months? Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 7 minutes ago, S25loyal said: As it’s clearly rubbish Yeah, ordinarily an email would come looking like it is from a particular sender but when you hover over the email address you would actually see the real email address - some random. This is definitely from the legit company. Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 27, 2020 Report Share Posted April 27, 2020 8 minutes ago, Bristol Rob said: Could this be the second GDPR cock up in under 12 months? Looks like it .......What a club mind Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 IMO it is an email that has gone out too soon and the club is now getting it's act together to prepare - earlier that they would wish to - an annoucement Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 27, 2020 Report Share Posted April 27, 2020 3 minutes ago, Yozzarian said: IMO it is an email that has gone out too soon and the club is now getting it's act together to prepare - earlier that they would wish to - an annoucement Exactly this. Link to comment Share on other sites More sharing options...
RedG Posted April 27, 2020 Report Share Posted April 27, 2020 4 minutes ago, Yozzarian said: Yeah, ordinarily an email would come looking like it is from a particular sender but when you hover over the email address you would actually see the real email address - some random. This is definitely from the legit company. That’s fair enough then, I only posted this to warn other people just in case. If it’s total bullshit then I can only apologise and say better safe than sorry Link to comment Share on other sites More sharing options...
Yozzarian Posted April 27, 2020 Report Share Posted April 27, 2020 2 minutes ago, Gordon Saunderson said: That’s fair enough then, I only posted this to warn other people just in case. If it’s total bullshit then I can only apologise and say better safe than sorry Nothing wrong in providing the info. It's all good Link to comment Share on other sites More sharing options...
Bristol Rob Posted April 27, 2020 Report Share Posted April 27, 2020 57 minutes ago, Gordon Saunderson said: Someone posted this on Facebook so don’t go giving any details away Hi guys, I’ve just spoken to the club & they confirmed the email looks like it is from the ticketing company they have not used for the last 2 years & contains old bank card numbers. The likelyhood is that this is a scam & the club have asked that people be wary of further emails asking for updated card details to enable the money to be paid to your bank. This is definitely not from City & the club advise DO NOT respond. Pass the word Likelihood... Likelihood that what, card information and card details have been stolen?!?! Link to comment Share on other sites More sharing options...
Redtucks Posted April 27, 2020 Report Share Posted April 27, 2020 21 minutes ago, Redtucks said: Having just checked my saved YesPay receipts from previous purchases, the payment reference number in my email received earlier relates to the purchase of season tickets for the 2019/20 season on 25th February 2019. This was obviously NOT two years ago, in fact not much more than a year. Just checked how much I paid for my season card on 25th Feb. 2019. OAP South Stand: £294 Divide £294 by 23 (number of home games) = £12.78 Refund amount on email: £12.78 The fact is that I paid a total of £1300 for mine and three other tickets. So why only a refund for mine? And why a refund anyway? Link to comment Share on other sites More sharing options...
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