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WhatsApp


Robbored

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18 minutes ago, phantom said:

I am pretty sure the App had an update a few months back stopping it working on older phones

Assume that they have a google account etc?

Yeah more than likely if he's on an old android version it'll be no dice. 

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Make sure the galaxy is up to date, i.e. run any android updates it is telling you about.  You can find this in settings - search for "update".  That will get it to the latest android version that can be run on that device.

Then go to the Google Play Store application, type WhatsApp into the search there and try and install it.  It will tell you if the android version is too old, WhatsApp works back to android 4.0.3 which is from 2011 so may well be supported.

 

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15 minutes ago, TomF said:

Yeah more than likely if he's on an old android version it'll be no dice. 

His previous WhatsApp was installed when he was in Spain but has since expired. He wants the latest WhatsApp installed but as his phone is pretty ancient that’s probably the reason why he’s not able to do it. 

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On 19/05/2020 at 13:50, Robbored said:

His previous WhatsApp was installed when he was in Spain but has since expired. He wants the latest WhatsApp installed but as his phone is pretty ancient that’s probably the reason why he’s not able to do it. 

If he has this model then it may be the problem 

th.jpeg-4.jpg

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