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The new streaming platform - RobinsTV (Merged)


Bristol Rob

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I know it gets a mention in a couple of threads, but a lot of supports (including me) won't have used the old one, let alone the new one.

So just getting ready for the inevitable flood of helpdesk type questions there are likely to be.

A quick question for historical users, did it contain a Flash component? It would explain why it they've taken a new platform, given that Flash dies a firey death in a few months.

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Definitely wouldn't have used Flash. It'll be made in a language that has built in browser capabilities. The problem is it's a relatively shit service, rather than a problem on the browers end.

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2 hours ago, Bristol Rob said:

I know it gets a mention in a couple of threads, but a lot of supports (including me) won't have used the old one, let alone the new one.

So just getting ready for the inevitable flood of helpdesk type questions there are likely to be.

A quick question for historical users, did it contain a Flash component? It would explain why it they've taken a new platform, given that Flash dies a firey death in a few months.

Nah. Not flash. Pretty decent to be fair. Whenever I’ve been abroad it’s been very reliable with decent quality picture. 

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24 minutes ago, Bristol Rob said:

Be interested in knowing the minimum system requirements when they announce them. Don't fancy watching on my phone!

I agree: the prospect of watching a game with no crowd, on a tiny screen - hardly drooling at the prospect!

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1 hour ago, CyderInACan said:

Nah. Not flash. Pretty decent to be fair. Whenever I’ve been abroad it’s been very reliable with decent quality picture. 

On my Mac using chrome in Canada and Germany it was faultless.

On IPad, had occasional break-ups.

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37 minutes ago, italian dave said:

I agree: the prospect of watching a game with no crowd, on a tiny screen - hardly drooling at the prospect!

My rough plan is device on mute, and either Radio Bristol (if they are aligned) commentary, or just no telly noise and banging tunes.

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8 minutes ago, I'm Sparti-Bob said:

I wonder how compatible it is with browsers built into smart TVs (which broadly speaking don't get the most regular updates), and does anyone know if it will allow you to cast from your phone to your TV? 

The old platform didn't work on browsers on TVs. On casting - I don't know.

I used to use - and will use - a laptop connected to a TV with an HDMI cable.

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Used a laptop, chrome browser, and hdmi lead to TV. Very good picture this season, very little break up, other than when there was an electrical fault at the ground. Not sure about smart TV, may have to try as just bought Sony android tv. Works well on phone or tablet as well. 

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39 minutes ago, I'm Sparti-Bob said:

I wonder how compatible it is with browsers built into smart TVs (which broadly speaking don't get the most regular updates), and does anyone know if it will allow you to cast from your phone to your TV? 

I watched it a few times on my LG TV without problems. It's not that new - about 3 or 4 years old. 

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2 hours ago, Yellow&Blue&Red said:

 

I watched it a few times on my LG TV without problems. It's not that new - about 3 or 4 years old. 

 

2 hours ago, ExiledAjax said:

The old platform didn't work on browsers on TVs. On casting - I don't know.

I used to use - and will use - a laptop connected to a TV with an HDMI cable.

Thanks, I guess I'll find out next week for sure. 

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6 hours ago, I'm Sparti-Bob said:

I wonder how compatible it is with browsers built into smart TVs (which broadly speaking don't get the most regular updates), and does anyone know if it will allow you to cast from your phone to your TV? 

Casting was a no no. Whether the new platform allows this remains to be seen. 

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8 hours ago, I'm Sparti-Bob said:

I wonder how compatible it is with browsers built into smart TVs (which broadly speaking don't get the most regular updates), and does anyone know if it will allow you to cast from your phone to your TV? 

I have often mirrored the screen from my phone which works ok, resolution can be a bit funny though. This is using a chromecast and the google home app on android, not sure of the process on other devices.

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28 minutes ago, Steve Watts said:

Will be interesting to see how the system copes with a few thousand extra people accessing it at once.  Should be ok in this day and age, but you never know.

It'll still be behind the radio feed by a few seconds, so I wouldn't plan on running both concurrently.

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16 hours ago, Bristol Rob said:

did it contain a Flash component? It would explain why it they've taken a new platform, given that Flash dies a firey death in a few months.

Does anyone know if Pornhub uses Flash?

Asking for a friend.

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38 minutes ago, One Team In Keynsham said:

I used Mac to Chromecast attached to TV without any problem. No HDMI out on my Macbook.

Can you let me know step by step how to do this? 

It would be good if City could do a dummy trial so people could get used to how to use it before kick off, I can see me catching the last five minutes after failing to understand technology!

Sure it will all be fine though, with no problems at all.

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1 hour ago, One Team In Keynsham said:

I used Mac to Chromecast attached to TV without any problem. No HDMI out on my Macbook.

 

38 minutes ago, Real Red said:

Can you let me know step by step how to do this? 

It would be good if City could do a dummy trial so people could get used to how to use it before kick off, I can see me catching the last five minutes after failing to understand technology!

Sure it will all be fine though, with no problems at all.

You can buy one of these;

https://store.google.com/gb/product/chromecast_ultra (Connects into hdmi port on tv)

You then create a link between it and your pc / Mac and cast / mirror the video on your pc / Mac to your tv.

Its like a wireless hdmi cable, if that makes sense.

For you Mac users without an hdmi port buy a dongle with hdmi out like this;

MOKiN USB/Type C Hub 5 in 1 to HDMI Adapter with 2 USB 3.0 Ports,SD/TF Card Reader compatible with MacBook Pro 2019/2018/2017, MacBook Air 2018, Huawei Google Chromebook Samsung Galaxy and More https://www.amazon.co.uk/dp/B077T4FBSP/ref=cm_sw_r_cp_tau_lw34EbEFZQEEE

I use it rather than mirror my Mac screen to Samsung Smart tv, because a wire is always more stable than without.

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3 hours ago, Steve Watts said:

Will be interesting to see how the system copes with a few thousand extra people accessing it at once.  Should be ok in this day and age, but you never know.

Indeed, I don't think we have a great track record with our streaming service working flawlessly - let's hope it hangs together on the day.

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For me its all about the ping, as another member informed when I asked the ? previously, but then again that was via VPN so the ping rate is always gonna increase slightly, so VPN is not gonna be relevant for upcoming matches.

Ping best described in my own layman's terms is how quick your computer and router pass information between each other, which results in less break-ups, black screens, freezing etc. This is all down to the quality of said router. Was using a TalkTalk router one year ago, which wasn't very good. Now switched to Vodafone and its far superior. Both on fibre.

Quality was fantastic on macbook linked to TV via HDMI. The only thing you'll notice compared to a good quality TV internet screen from BT, Amazon etc, is motion blur because of low refresh rates.

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1 hour ago, Real Red said:

Can you let me know step by step how to do this? 

It would be good if City could do a dummy trial so people could get used to how to use it before kick off, I can see me catching the last five minutes after failing to understand technology!

Sure it will all be fine though, with no problems at all.

 

30 minutes ago, Davefevs said:

 

You can buy one of these;

https://store.google.com/gb/product/chromecast_ultra (Connects into hdmi port on tv)

You then create a link between it and your pc / Mac and cast / mirror the video on your pc / Mac to your tv.

Its like a wireless hdmi cable, if that makes sense.

For you Mac users without an hdmi port buy a dongle with hdmi out like this;

MOKiN USB/Type C Hub 5 in 1 to HDMI Adapter with 2 USB 3.0 Ports,SD/TF Card Reader compatible with MacBook Pro 2019/2018/2017, MacBook Air 2018, Huawei Google Chromebook Samsung Galaxy and More https://www.amazon.co.uk/dp/B077T4FBSP/ref=cm_sw_r_cp_tau_lw34EbEFZQEEE

I use it rather than mirror my Mac screen to Samsung Smart tv, because a wire is always more stable than without.

What that man said.

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1 hour ago, Real Red said:

Can you let me know step by step how to do this? 

It would be good if City could do a dummy trial so people could get used to how to use it before kick off, I can see me catching the last five minutes after failing to understand technology!

Sure it will all be fine though, with no problems at all.

There will be a 1 hour build up show before the match, mind, so that would give you a little bit of lee-way in case you do struggle.  It would be part of the build up you'd lose rather than the match itself.

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3 minutes ago, ExiledAjax said:

The RobinsTV homepage has been updated to this. Has anyone been able to get past this mysterious "password" box? Either I've forgotten my password or the page is not fully operational yet.

Screenshot_20200612-105327.png

Is that on the app or desktop ?

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4 hours ago, ExiledAjax said:

The RobinsTV homepage has been updated to this. Has anyone been able to get past this mysterious "password" box? Either I've forgotten my password or the page is not fully operational yet.

Screenshot_20200612-105327.png

Hmmm. A password but no username? But I'm logged in to my bristol sport account ..... logs out or bristol sport. No change to above screen. It's not a password if there isn't an associated username. So what's going on?

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Has anybody managed to watch Robins TV through amazon firestick at all?

I'd been assuming that you can just go through the web browser on there (Firefox i think) to log on, as you would on a laptop?

I'd rather not be trying to test this out at 2.55 next Saturday only to be disappointed! Thanks 

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20 minutes ago, Bernard Lerring said:

Has anybody managed to watch Robins TV through amazon firestick at all?

I'd been assuming that you can just go through the web browser on there (Firefox i think) to log on, as you would on a laptop?

I'd rather not be trying to test this out at 2.55 next Saturday only to be disappointed! Thanks 

They are holding a test programme on Wednesday evening

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On 11/06/2020 at 21:45, Bristol Rob said:

Be interested in knowing the minimum system requirements when they announce them. Don't fancy watching on my phone!

absolute minimum requirement

ability to pay  

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10 hours ago, Davefevs said:

They are holding a test programme on Wednesday evening

Ah yes, I saw that... but then also saw that we'll have our logins "by Friday at the latest" so hoping they'll actually be with us in time for the test

Sorry for being cynical but this is city's administration we're talking about!

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14 minutes ago, sinenomine said:

Do you (or anyone else!) happen to know if the app (or indeed, browser version) is compatible with Chromecast?

Thanks!

Rumours are it does.  I’ve got one so will test out on Wednesday.  

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I’ve got one of the Samsung 2019 smart TVs.

Just been onto the web browser and saved BCFC.co.uk and Robinstv as bookmarks.  Typing using a tv controller is a pain to type text, logins, etc, but you can download Smart Things app on iPad / iPhone and navigate and type on that.

Will test it on Wednesday.  Not expecting it to work, but will save hassle of hooking up Mac if it does.

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I may be wrong, but I wouldn’t be surprised if the new platform isn’t available on the app. Seen some other businesses turn off their apps as only their websites have been able to cope with the higher volume of traffic during lockdown. What makes me wonder this is looking at the app now, you don’t get the new Robins TV login page that you see when you look on the website. Fingers crossed it works somehow on an iPad though!

 

 

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Several questions regarding casting this is the official line on this from the EFL

As per EFL guidelines iFollow/club's streaming will only be supported on desktop & mobile browsers and via official iOS / Android apps. It will not be available on Smart TV devices, nor will it support Chromecast & Airplay functionality.

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On 13/06/2020 at 20:16, Bernard Lerring said:

Has anybody managed to watch Robins TV through amazon firestick at all?

I'd been assuming that you can just go through the web browser on there (Firefox i think) to log on, as you would on a laptop?

I'd rather not be trying to test this out at 2.55 next Saturday only to be disappointed! Thanks 

If you find out, please post on here as that is how I'm hoping to do it.

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14 hours ago, JerrySLO said:

Several questions regarding casting this is the official line on this from the EFL

As per EFL guidelines iFollow/club's streaming will only be supported on desktop & mobile browsers and via official iOS / Android apps. It will not be available on Smart TV devices, nor will it support Chromecast & Airplay functionality.

That seems like a very strange EFL guideline :blink:

Ah well, HDMI cable to the TV it is then... 

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For several years I have purchased season tickets for myself and two members of my family. One has received an email asking which of the 3 options he wishes to take up. I haven't received any email (and yes, I have checked my junk mail box). The other family member hasn't had any notification either.  

On checking the Bristol Sport website, it is clear that I am registered and so they have my email.

If I don't receive email correspondence, what confidence can I have that I will receive appropriate links to watch the remaining matches?

My previous experience of contacting the club over season ticket renewals has not been impressive. As someone who paid for shares when the club went bust and subsequently when there was another issue, I am content that I don't receive a refund and the money goes to the club (academy).... but... and this is a significant but... I want to know that I can watch the matches.

It's sooo frustrating I've been hanging on for an hour or so and am still 20th in the queue.  Ggggrrrhh!

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18 minutes ago, nick jones of hereford said:

For several years I have purchased season tickets for myself and two members of my family. One has received an email asking which of the 3 options he wishes to take up. I haven't received any email (and yes, I have checked my junk mail box). The other family member hasn't had any notification either.  

On checking the Bristol Sport website, it is clear that I am registered and so they have my email.

If I don't receive email correspondence, what confidence can I have that I will receive appropriate links to watch the remaining matches?

My previous experience of contacting the club over season ticket renewals has not been impressive. As someone who paid for shares when the club went bust and subsequently when there was another issue, I am content that I don't receive a refund and the money goes to the club (academy).... but... and this is a significant but... I want to know that I can watch the matches.

It's sooo frustrating I've been hanging on for an hour or so and am still 20th in the queue.  Ggggrrrhh!

Best bet is to tweet @bristolcityslo.  Jerry has been emailing links.

ignore that - see:

the link you need is in there.

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1 hour ago, ooRya said:

If you find out, please post on here as that is how I'm hoping to do it.

Yep I have and quite successfully.

Download the Firefox app to use as the browser and then search for the normal website from which you can select Robins TV

You can enlarge the screen to full screen.

Picture looks pretty good!

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23 minutes ago, Denbury Red said:

Yep I have and quite successfully.

Download the Firefox app to use as the browser and then search for the normal website from which you can select Robins TV

You can enlarge the screen to full screen.

Picture looks pretty good!

Have you been issued a password already then ? I just get the Robins TV Homescreen asking for a password

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1 hour ago, westonred said:

Have you been issued a password already then ? I just get the Robins TV Homescreen asking for a password

No not a password yet - but have played the other videos so am assuming (hoping) they will be of the same quality.

It was easier and more efficient than using the Smart bit of the TV.

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