And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, BRISTOL86 said: Yes the idea is to test that it works, and it doesn’t, on a multitude of levels. It’s only been active a few hours and there are already a whole host of different issues being experienced. Everything about the last couple of weeks, from the (lack of) communication, last club In the league to advise on refunds, then shitty emails from Lord Silverspoon followed up by a half arsed ‘apology’, it’s absolute dogshit all round. So what? As long as it works on Saturday why do you care? Link to comment Share on other sites More sharing options...
1891 B.C. Sweden Posted June 17, 2020 Report Share Posted June 17, 2020 Now it's working for me both on the app and the web Link to comment Share on other sites More sharing options...
BRISTOL86 Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, And Its Smith said: So what? As long as it works on Saturday why do you care? Because right now I have zero confidence that it will, considering I haven’t even been able to redeem my code due to their buggy system. Link to comment Share on other sites More sharing options...
westonred Posted June 17, 2020 Report Share Posted June 17, 2020 Got it working on Firestick now Link to comment Share on other sites More sharing options...
adamski Posted June 17, 2020 Report Share Posted June 17, 2020 8 minutes ago, And Its Smith said: Blimey. You lot need to chill out. It’s a bloody test event. If they didn’t test it you’d be moaning Because it’s now 40 mins and I’m waiting for my code to be accepted- You may have time to waste, I don’t! Link to comment Share on other sites More sharing options...
ralphindevon Posted June 17, 2020 Report Share Posted June 17, 2020 Got there in the end but this is what happened when I subscribed in the season, it took until half time to get it working Link to comment Share on other sites More sharing options...
Bristol Rob Posted June 17, 2020 Author Report Share Posted June 17, 2020 6 minutes ago, And Its Smith said: Why does it matter? Got 65 hours to make it work. A test event is sensible considering so many will be watching Saturday. People will literally moan about anything I'm going to take a wild stab in the dark and suggest your career path doesn't involve IT implementations. Link to comment Share on other sites More sharing options...
eardun Posted June 17, 2020 Report Share Posted June 17, 2020 Took a while to get in due to all the error messages but once I did and entered my voucher code it’s working fine on iPad (safari and app - watching both on the same screen!). I think the actual matches will only be available on the app though based on the info City provided. Tried to talk my mum through it for my dad but similar error messages so will try again for them when quieter. Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, adamski said: Because it’s now 40 mins and I’m waiting for my code to be accepted- You may have time to waste, I don’t! Just do it tomorrow when the system isn’t so overwhelmed Link to comment Share on other sites More sharing options...
Bernard Lerring Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, 1891 B.C. Sweden said: Same here I had that issue. I logged out of the phone, and retried again on the firestick (through Firefox) and it's now working Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, Bristol Rob said: I'm going to take a wild stab in the dark and suggest your career path doesn't involve IT implementations. No it doesn’t. But my blood pressure involves only getting angry if something matters. And with 65 hours till kick off I am going to be quite relaxed Link to comment Share on other sites More sharing options...
McNasty Filth Posted June 17, 2020 Report Share Posted June 17, 2020 Managed to get in on Chrome/Macbook, went to VIEW PACKAGES, input my code- which it accepted. Clicked on WATCH LIVE from menu....then nothing but homepage spill again!!!! There is an outlined red box below text, is this where picture is supposed to show??? Link to comment Share on other sites More sharing options...
1960maaan Posted June 17, 2020 Report Share Posted June 17, 2020 7 minutes ago, Bristol Rob said: So based on this, we (well, the app owners) have got some major defects around the load test, haven't conducted route to live and there are a number of minor detects in terms of audio/picture sync. Would I be confident to make a go/no go decision on this as it stands? Yes. But it would be 'no go'. Seems like a lot more work to be done, and I was one of the lucky ones who got it working. I guess that's what test events are for. Not a great advert though . 5 minutes ago, adamski said: Because it’s now 40 mins and I’m waiting for my code to be accepted- You may have time to waste, I don’t! What device are you on. My Mac wouldn't work through Safari, used Google Chrome and accepted the code straight away. Link to comment Share on other sites More sharing options...
054123 Posted June 17, 2020 Report Share Posted June 17, 2020 7 minutes ago, westonred said: Got it working on Firestick now How??? Is the app available on fire stick? Link to comment Share on other sites More sharing options...
Bristol Rob Posted June 17, 2020 Author Report Share Posted June 17, 2020 3 minutes ago, And Its Smith said: Just do it tomorrow when the system isn’t so overwhelmed So ignore the load test, when on Saturday there could be 1000s of simultaneously attempts at connecting.... Link to comment Share on other sites More sharing options...
Guest Posted June 17, 2020 Report Share Posted June 17, 2020 I've tried redeeming the code and I can't. I've had the data base connection issue. I've got a 'Not logged in' message in the bottom of the page but top right, it says 'Log out' This is looking rather flaky. Link to comment Share on other sites More sharing options...
McNasty Filth Posted June 17, 2020 Report Share Posted June 17, 2020 picture now streaming......phewwwww!! Link to comment Share on other sites More sharing options...
Leveller Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, jaydee=inspiration said: Managed to get in on Chrome/Macbook, went to VIEW PACKAGES, input my code- which it accepted. Clicked on WATCH LIVE from menu....then nothing but homepage spill again!!!! There is an outlined red box below text, is this where picture is supposed to show??? Yes. I saw a picture of Diedhiou with "Watch now" near his navel, but sticking my forefinger in his navel had no effect. Link to comment Share on other sites More sharing options...
CyberDan Posted June 17, 2020 Report Share Posted June 17, 2020 Voucher code accepted - logged in to Robins.tv, clicked watch now.... and nothing: Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 Just now, Bristol Rob said: So ignore the load test, when on Saturday there could be 1000s of simultaneously attempts at connecting.... I’ve not said ignore it. Try to log on and if it works great. If it doesn’t then try again tomorrow. Nothing to get annoyed about as far as I can see. The club will be working on it Link to comment Share on other sites More sharing options...
Bob Turnip Posted June 17, 2020 Report Share Posted June 17, 2020 4 minutes ago, And Its Smith said: Just do it tomorrow when the system isn’t so overwhelmed The whole point is it needs to work when "overwhelmed". Like it will be on Saturday.... Link to comment Share on other sites More sharing options...
westonred Posted June 17, 2020 Report Share Posted June 17, 2020 Just now, 054123 said: How??? Is the app available on fire stick? No if you download the Firefox browser then open BCFC website through that and log on got to Robins TV enter the code and click watch live Link to comment Share on other sites More sharing options...
Snufflelufagus Posted June 17, 2020 Report Share Posted June 17, 2020 Don't worry we just need one person to get it working. We can then join a zoom or teams event and watch via share screen. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted June 17, 2020 Report Share Posted June 17, 2020 I still can’t log in with Chrome but can with IE - when I redeem code with IE get The webpage cannot be found page Different issues all round Link to comment Share on other sites More sharing options...
Nibor Posted June 17, 2020 Report Share Posted June 17, 2020 7 minutes ago, And Its Smith said: Just do it tomorrow when the system isn’t so overwhelmed I think you're missing the point. This is about testing the platform works at scale not that people know how to use a web browser. Perhaps going with the same supplier that's failed to deliver a stable system for a few hundred concurrent users to deliver one for tens of thousands wasn't the winning decision we all might imagine it to be. Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Bob Turnip said: The whole point is it needs to work when "overwhelmed". Like it will be on Saturday.... Pretty sure it will be fine on Saturday mate. The rest event will show them what needs to change. Nothing for anyone to get upset about Link to comment Share on other sites More sharing options...
bristolcitysweden Posted June 17, 2020 Report Share Posted June 17, 2020 Like on the pitch - not good enough. Step it up til Saturday or face it. Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 Just now, Nibor said: I think you're missing the point. This is about testing the platform works at scale not that people know how to use a web browser. Perhaps going with the same supplier that's failed to deliver a stable system for a few hundred concurrent users to deliver one for tens of thousands wasn't the winning decision we all might imagine it to be. This will be showing them what’s wrong. Then they will fix it. If they don’t by all means get angry then. Link to comment Share on other sites More sharing options...
BrizzleRed Posted June 17, 2020 Report Share Posted June 17, 2020 Had all the various error codes everyone has mentioned. The latest I’ve had is to get into the Watch Live page and insted of the picture and start arrow, I’ve just got an empty black box with red outline. Works fine with the app on my iphone, but can’t link that to my LG smart tv, so not good Link to comment Share on other sites More sharing options...
BasSavage88 Posted June 17, 2020 Report Share Posted June 17, 2020 Did people think this would work? This is just the test as well There is 0 percent chance this works on Saturday and anyone thinking it will is mental Link to comment Share on other sites More sharing options...
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