sephjnr Posted June 17, 2020 Report Share Posted June 17, 2020 Managed to get it working on Chrome, but they now have 3 days to fix it for the thousands of connections they're just not ready for. Link to comment Share on other sites More sharing options...
The Bard Posted June 17, 2020 Report Share Posted June 17, 2020 19 minutes ago, Abingdon Red said: now saying - The user has no active subscription? I've had more or less every problem listed on here on various devices. None have worked Link to comment Share on other sites More sharing options...
Nibor Posted June 17, 2020 Report Share Posted June 17, 2020 Just now, And Its Smith said: This will be showing them what’s wrong. Then they will fix it. If they don’t by all means get angry then. I haven't paid for it - this was predictable. I'd bet against any IT fix happening in a couple of days however particularly on a platform that's struggled for a long time. Link to comment Share on other sites More sharing options...
Out of his pie crust Posted June 17, 2020 Report Share Posted June 17, 2020 Oh dear Link to comment Share on other sites More sharing options...
Red Tel Posted June 17, 2020 Report Share Posted June 17, 2020 13 minutes ago, And Its Smith said: Just do it tomorrow when the system isn’t so overwhelmed And you don't think the system will be overwhemed on Saturday, when over 15000 will try to access it? Link to comment Share on other sites More sharing options...
054123 Posted June 17, 2020 Report Share Posted June 17, 2020 6 minutes ago, westonred said: No if you download the Firefox browser then open BCFC website through that and log on got to Robins TV enter the code and click watch live Subscribe took me Bristol Spirt login. Dammed if I know my password Link to comment Share on other sites More sharing options...
CyberDan Posted June 17, 2020 Report Share Posted June 17, 2020 9 minutes ago, JonDolman said: Exactly the same on my macbook I've just gone on the app and where do I go on there? Robins TV. Live stream? Well that doesn't work either Im also on a Mac - tried both Chrome andF Firefox. I think we are meant to be streaming on the "Watch Live" button Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, Red Tel said: And you don't think the system will be overwhemed on Saturday, when over 15000 will try to access it? Not after fixes they put in place after tonight Link to comment Share on other sites More sharing options...
BasSavage88 Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, And Its Smith said: Not after fixes they put in place after tonight Link to comment Share on other sites More sharing options...
Nibor Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, And Its Smith said: Not after fixes they put in place after tonight I respect the relentless optimism but it's misplaced. If they can't even get login to work then they've missed their opportunity to actually test the streaming platform works at scale. Fixes like that are rarely just turning it off and on again. Link to comment Share on other sites More sharing options...
bengalcub Posted June 17, 2020 Report Share Posted June 17, 2020 Is it possible to wat h on tv via the ps4 ? Link to comment Share on other sites More sharing options...
Red Tel Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, And Its Smith said: Not after fixes they put in place after tonight They haven't managed to get fixes in place all season. How do you think they'll fix it in 2 1/2 days? Link to comment Share on other sites More sharing options...
Sleepy1968 Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, Nibor said: I haven't paid for it - this was predictable. I'd bet against any IT fix happening in a couple of days however particularly on a platform that's struggled for a long time. Epic meltdown due here Saturday. I'll be in the middle of it. I'm struggling to understand what they've upgraded. The css? It seems like the backend was built with a couple of coathangers and some gaffa tape. There's nothing like being on the bleding edge of technology... (Now how to sub to the official blackburn rovers stream?) Link to comment Share on other sites More sharing options...
One Team Posted June 17, 2020 Report Share Posted June 17, 2020 I get an error code about multiple accounts existing for my email address anyone else get that? Link to comment Share on other sites More sharing options...
Nibor Posted June 17, 2020 Report Share Posted June 17, 2020 Just now, Sleepy1968 said: Epic meltdown due here Saturday. I'll be in the middle of it. I'm struggling to understand what they've upgraded. The css? It seems like the backend was built with a couple of coathangers and some gaffa tape. There's nothing like being on the bleding edge of technology... (Now how to sub to the official blackburn rovers stream?) The thing I find hard to credit is that they seem to have just picked a supplier based on price and what other clubs do. There are plenty of streaming platforms that work at vast scale without issues (youtube, twitch, vimeo... so on) that would make this much lower risk. They've long needed to employ someone who knows IT rather than letting "commercial" people buy it. Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 4 minutes ago, Red Tel said: They haven't managed to get fixes in place all season. How do you think they'll fix it in 2 1/2 days? I’ve watched every game I’ve tried on robins tv. No problem. Maybe they will fix it maybe they won’t. Might as well reserve anger until 3:01 Saturday! Link to comment Share on other sites More sharing options...
italian dave Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, One Team said: I get an error code about multiple accounts existing for my email address anyone else get that? I did when I put in your email address.... Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 Mods - please merge if you want. Link to comment Share on other sites More sharing options...
The Saturday Boy Posted June 17, 2020 Report Share Posted June 17, 2020 4 minutes ago, One Team said: I get an error code about multiple accounts existing for my email address anyone else get that? Yep. Can't access it at all Link to comment Share on other sites More sharing options...
Rossi the Robin Posted June 17, 2020 Report Share Posted June 17, 2020 5 minutes ago, One Team said: I get an error code about multiple accounts existing for my email address anyone else get that? Yes mate ive emailed the help desk Link to comment Share on other sites More sharing options...
One Team Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Masala said: Yep. Can't access it at all Thanks wondered if it was just me! Link to comment Share on other sites More sharing options...
hertsexile Posted June 17, 2020 Report Share Posted June 17, 2020 It’s just like any new system pulling hens teeth is never easy !!! Only time well tell. A few more days to cover the cracks. Rocking Tobin goes tweet tweet Link to comment Share on other sites More sharing options...
Br1stolCityBoy Posted June 17, 2020 Report Share Posted June 17, 2020 Couldn’t log on my laptop after lots of attempts. So tried my iPad and that was ok. So tried My laptop a little later, it would then allow me to enter my voucher number. After doing that, it now tells me that my voucher number has already been used. So it looks like I have to watch it from my iPad. I have emailed them. Link to comment Share on other sites More sharing options...
The Bard Posted June 17, 2020 Report Share Posted June 17, 2020 7 minutes ago, One Team said: I get an error code about multiple accounts existing for my email address anyone else get that? Yes. Do you have kids with Season Tickets? Link to comment Share on other sites More sharing options...
Leveller Posted June 17, 2020 Report Share Posted June 17, 2020 Failed to get anything via PC, iPad or iPhone ... Link to comment Share on other sites More sharing options...
The Fat Controller Posted June 17, 2020 Report Share Posted June 17, 2020 I will add to your list: Android phone to Chromecast (Screen Mirror using Google Home app) - success. Link to comment Share on other sites More sharing options...
One Team Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, Rossi the Robin said: Yes mate ive emailed the help desk Just done the same mate. 2 minutes ago, The Bard said: Yes. Do you have kids with Season Tickets? No just me mate. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, The Bard said: Yes. Do you have kids with Season Tickets? I’ve got friends with ST linked to my ST - will look Link to comment Share on other sites More sharing options...
iamsober Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, Br1stolCityBoy said: Couldn’t log on my laptop after lots of attempts. So tried my iPad and that was ok. So tried My laptop a little later, it would then allow me to enter my voucher number. After doing that, it now tells me that my voucher number has already been used. So it looks like I have to watch it from my iPad. I have emailed them. I had the same problem on my pc using firefox. I then realised firefox doesn't support adobe flash as it is disappearing. So changed to google chrome and straight in. Don't know if this helps you Link to comment Share on other sites More sharing options...
GreedyHarry Posted June 17, 2020 Report Share Posted June 17, 2020 1 hour ago, semblar said: I *hope* that this will be rectified in time for Saturday - they risked a lot of goodwill with the way that they presented the options, if the platform is not stable enough with enough resources to cope with every single one of us, there will be a lot of people demanding back £10 for every stream which doesn't work...as a minimum. They know how many of us have codes, they need to make darn sure that the system can cope with that number of connections Exactly this. The demand isn’t an unknown quantity. Link to comment Share on other sites More sharing options...
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