Sleepy1968 Posted June 17, 2020 Report Share Posted June 17, 2020 13 minutes ago, Nibor said: The thing I find hard to credit is that they seem to have just picked a supplier based on price and what other clubs do. There are plenty of streaming platforms that work at vast scale without issues (youtube, twitch, vimeo... so on) that would make this much lower risk. They've long needed to employ someone who knows IT rather than letting "commercial" people buy it. Quite right, all the usual suspect offer robust scalable solutions, but you know, we can get it for half the price if we go with Unknown Technologies LLC. Yep, half the price and twice the cost Link to comment Share on other sites More sharing options...
Bristol Rob Posted June 17, 2020 Author Report Share Posted June 17, 2020 8 minutes ago, iamsober said: I had the same problem on my pc using firefox. I then realised firefox doesn't support adobe flash as it is disappearing. So changed to google chrome and straight in. Don't know if this helps you Who said to me this week that Flash wouldn't matter!! Link to comment Share on other sites More sharing options...
weymouth red Posted June 17, 2020 Report Share Posted June 17, 2020 11/2 hr and nothing Link to comment Share on other sites More sharing options...
BS10 RED Posted June 17, 2020 Report Share Posted June 17, 2020 1 hour ago, Snufflelufagus said: I logged in online, then to BCTV and went to packages I’ll try it on the desktop on Saturday, tonight was via the app and I was getting no joy at all Link to comment Share on other sites More sharing options...
balderino Posted June 17, 2020 Report Share Posted June 17, 2020 23 minutes ago, One Team said: I get an error code about multiple accounts existing for my email address anyone else get that? Yep, same here. Link to comment Share on other sites More sharing options...
Br1stolCityBoy Posted June 17, 2020 Report Share Posted June 17, 2020 4 minutes ago, iamsober said: I had the same problem on my pc using firefox. I then realised firefox doesn't support adobe flash as it is disappearing. So changed to google chrome and straight in. Don't know if this helps you No the problem is that because I’ve now logged in on my iPad, it’s saying that I can’t log in on my laptop because the voucher code has already been used. To be fair to them I have already had a reply from my email. They said they are aware of the problem and are looking into it! So as it stands at the moment, it seems what ever Device you log on with first is the device you have to stick with. But I would like my laptop because of the bigger screen. Link to comment Share on other sites More sharing options...
balderino Posted June 17, 2020 Report Share Posted June 17, 2020 18 minutes ago, The Bard said: Yes. Do you have kids with Season Tickets? Yep , same here. Link to comment Share on other sites More sharing options...
One Team Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, balderino said: Yep, same here. Sounds like there is quite a few of us with this error, which is kind of good as they'll need to look into it. Link to comment Share on other sites More sharing options...
iamsober Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Br1stolCityBoy said: No the problem is that because I’ve now logged in on my iPad, it’s saying that I can’t log in on my laptop because the voucher code has already been used. To be fair to them I have already had a reply from my email. They said they are aware of the problem and are looking into it! So as it stands at the moment, it seems what ever Device you log on with first is the device you have to stick with. But I would like my laptop because of the bigger screen. 1 minute ago, Br1stolCityBoy said: No the problem is that because I’ve now logged in on my iPad, it’s saying that I can’t log in on my laptop because the voucher code has already been used. To be fair to them I have already had a reply from my email. They said they are aware of the problem and are looking into it! So as it stands at the moment, it seems what ever Device you log on with first is the device you have to stick with. But I would like my laptop because of the bigger screen. I had the same message as I tried putting the code in again. But now I have use both on my pc and iphone so at the end of the day it was me that was at fault not city. Will be interested to hear your outcome Link to comment Share on other sites More sharing options...
adamski Posted June 17, 2020 Report Share Posted June 17, 2020 Hooozaaah Link to comment Share on other sites More sharing options...
RedRock Posted June 17, 2020 Report Share Posted June 17, 2020 35 minutes ago, 054123 said: Subscribe took me Bristol Spirt login. Dammed if I know my password I wouldn’t worry. There’s about four more hurdles after that to clear until you finally get to the holy grail - an ‘error’ message page and can go no further. ‘Tis that bad a customer experience, it’s actually quite funny. Takes me back to about 1997 IT -wise. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted June 17, 2020 Report Share Posted June 17, 2020 Can’t work out why it says I’m logged in at the top of the page but ‘user not logged in’ at the bottom Link to comment Share on other sites More sharing options...
The Saturday Boy Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, balderino said: Yep , same here. I do too, one adult, one child, one OAP Link to comment Share on other sites More sharing options...
Denbury Red Posted June 17, 2020 Report Share Posted June 17, 2020 19 minutes ago, iamsober said: I had the same problem on my pc using firefox. I then realised firefox doesn't support adobe flash as it is disappearing. So changed to google chrome and straight in. Don't know if this helps you Firefox works fine on both laptop and iPad Link to comment Share on other sites More sharing options...
ExiledAjax Posted June 17, 2020 Report Share Posted June 17, 2020 PC Chrome Browser. Other side of the Atlantic - success. Link to comment Share on other sites More sharing options...
CyderInACan Posted June 17, 2020 Report Share Posted June 17, 2020 Finally, after 8:30 pm got it working on laptop using chrome browser, Firefox browser on the Firestick and also on the App. Sod’s law all these fail on Saturday and it works on my iptv! I guess the saving grace for Saturday is that the much vaunted “Build Up” programme starts at 2:00pm so plenty of time for people to log in gradually before a peak at 2:59:59pm just like in real life. I just hope my TeleWest dial-up is up to the job Link to comment Share on other sites More sharing options...
BRISTOL86 Posted June 17, 2020 Report Share Posted June 17, 2020 55 minutes ago, And Its Smith said: Pretty sure it will be fine on Saturday mate. The rest event will show them what needs to change. Nothing for anyone to get upset about What about the hundreds of people who can’t even redeem their codes? Very narrow minded viewpoint just because you’re alright. Link to comment Share on other sites More sharing options...
CyberDan Posted June 17, 2020 Report Share Posted June 17, 2020 So after a bit of investigation I think my issues are cos im using a mac. I logged in to a windows laptop (not mine) and it worked first time fine. Not good - I only have a mac to play it on! Link to comment Share on other sites More sharing options...
RedEyez Posted June 17, 2020 Report Share Posted June 17, 2020 FAO anyone who hasn’t got a season ticket code. You can get the game for £5 instead of £10 via a VPN . Just tested it and it works . Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 4 minutes ago, BRISTOL86 said: What about the hundreds of people who can’t even redeem their codes? Very narrow minded viewpoint just because you’re alright. Have I said I’m alright? Link to comment Share on other sites More sharing options...
iamsober Posted June 17, 2020 Report Share Posted June 17, 2020 14 minutes ago, Denbury Red said: Firefox works fine on both laptop and iPad interesting Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 42 minutes ago, Br1stolCityBoy said: Couldn’t log on my laptop after lots of attempts. So tried my iPad and that was ok. So tried My laptop a little later, it would then allow me to enter my voucher number. After doing that, it now tells me that my voucher number has already been used. So it looks like I have to watch it from my iPad. I have emailed them. Worth logging out of all devices.....I was logged into at least 3 (Mac, iPad and TV, probably iPhone too)....then log back in one at a time. 26 minutes ago, Br1stolCityBoy said: No the problem is that because I’ve now logged in on my iPad, it’s saying that I can’t log in on my laptop because the voucher code has already been used. To be fair to them I have already had a reply from my email. They said they are aware of the problem and are looking into it! So as it stands at the moment, it seems what ever Device you log on with first is the device you have to stick with. But I would like my laptop because of the bigger screen. There do appear to be a few issues like this, but you definitely do not have to stick to sane device. I’ve had it working on 4 devices tonight, including various combinations of 2 at a time. 6 minutes ago, CyberDan said: So after a bit of investigation I think my issues are cos im using a mac. I logged in to a windows laptop (not mine) and it worked first time fine. Not good - I only have a mac to play it on! Fire away with questions, I’m on a Mac. Or DM me. Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 47 minutes ago, Leveller said: Failed to get anything via PC, iPad or iPhone ... Update your apps, they released an App update on Monday night. Link to comment Share on other sites More sharing options...
westonred Posted June 17, 2020 Report Share Posted June 17, 2020 23 minutes ago, Denbury Red said: Firefox works fine on both laptop and iPad And firefox works on 4k Firestick too Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 33 minutes ago, weymouth red said: 11/2 hr and nothing If you give us some info, we might be able to help Device type? App or Browser? If Browser, which one? Error message seen? etc Link to comment Share on other sites More sharing options...
westonred Posted June 17, 2020 Report Share Posted June 17, 2020 Thats crazy i have been watching away games for 2 seasons now flying vpn airways and now the fiirefox browser doesn't support adobe flash so i have to change my browser Link to comment Share on other sites More sharing options...
CyberDan Posted June 17, 2020 Report Share Posted June 17, 2020 6 minutes ago, Davefevs said: Worth logging out of all devices.....I was logged into at least 3 (Mac, iPad and TV, probably iPhone too)....then log back in one at a time. There do appear to be a few issues like this, but you definitely do not have to stick to sane device. I’ve had it working on 4 devices tonight, including various combinations of 2 at a time. Fire away with questions, I’m on a Mac. Or DM me. Cheers Dave, got a helpdesk ticket open and they are looking at it. Im fairly savvy with the tech and cant aew anything obvious! Ill take you up on the offer if they can't resolve the ticket Link to comment Share on other sites More sharing options...
054123 Posted June 17, 2020 Report Share Posted June 17, 2020 Sadly wouldn’t recognise my voucher code when I clicked redeem. Yhis was on iPhone. LG browser on tv and Firefox just didn’t work at all. City app didn’t work either. Had the bad gateway message at one point. Link to comment Share on other sites More sharing options...
YorksRed Posted June 17, 2020 Report Share Posted June 17, 2020 11 minutes ago, Davefevs said: If you give us some info, we might be able to help Device type? App or Browser? If Browser, which one? Error message seen? etc Well I got nowhere on my laptop. Dell Latitude 7300 Laptop running Windows 10 with Chrome and super fast fibre broadband. Just got a black screen edged in red. Works fine on my iPhone but of course can’t cast..... Link to comment Share on other sites More sharing options...
BRISTOL86 Posted June 17, 2020 Report Share Posted June 17, 2020 27 minutes ago, And Its Smith said: Have I said I’m alright? So you haven’t been able to redeem your code? Link to comment Share on other sites More sharing options...
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