Davefevs Posted June 18, 2020 Report Share Posted June 18, 2020 Just now, Bristol Rob said: Oooh, I think we have a matching sofa! Unless of course, yours is comfortable. In which case, we don't. That'll teach me for being a DFS customer. Yes, DFS, in a sale.....aren’t they always!!! Comfyish. Link to comment Share on other sites More sharing options...
Abraham Romanovich Posted June 18, 2020 Report Share Posted June 18, 2020 13 minutes ago, Burnham on sea said: I have tried everything and nothing works.... Story of my life as well. Link to comment Share on other sites More sharing options...
Simon79 Posted June 18, 2020 Report Share Posted June 18, 2020 Agggggghhhhhh. I am now receiving this when I tried to do it via the app. Link to comment Share on other sites More sharing options...
Davefevs Posted June 18, 2020 Report Share Posted June 18, 2020 Another bit of help, from Facebook. This seemed to get a few people sorted last night. Link to comment Share on other sites More sharing options...
Simon79 Posted June 18, 2020 Report Share Posted June 18, 2020 39 minutes ago, CyberDan said: Any one still waiting on an answer from supporter services? I emailed them on Monday & never received an acknowledgment of email or an answer to my question. Good luck! COYR Link to comment Share on other sites More sharing options...
CyderInACan Posted June 18, 2020 Report Share Posted June 18, 2020 46 minutes ago, Davefevs said: Wonder if they allow multiple logins on same wired / wireless network / IP address? Getting beyond my technical level here! Will test again at some point The old incarnation for those (ahem) abroad, let you log on to more than 1 device on a different network, I know that much. Never tested it on >2 though. Link to comment Share on other sites More sharing options...
Davefevs Posted June 18, 2020 Report Share Posted June 18, 2020 1 minute ago, CyderInACan said: The old incarnation for those (ahem) abroad, let you log on to more than 1 device on a different network, I know that much. Never tested it on >2 though. Couldn’t be arsed to get up off my DFS sofa to get the tv remote Link to comment Share on other sites More sharing options...
BRISTOL86 Posted June 18, 2020 Report Share Posted June 18, 2020 I've now had a response from AMG Support who have done something to my account to resolve the 'multiple profile' issue Then this resulted in getting the authentication error in its place. However this seems to be limited to Safari, I then tried to redeem on Chrome and it works. So if your only issue is the cookie error, I would suggest using a different browser to redeem the code. Fair play to AMG they sorted it swiftly Link to comment Share on other sites More sharing options...
Davefevs Posted June 18, 2020 Report Share Posted June 18, 2020 11 minutes ago, Simon79 said: Agggggghhhhhh. I am now receiving this when I tried to do it via the app. Check your browser is up to date. Is this on chrome or via App? Did you try your Samsung TV? My dad just got it working on a recent Sony Bravia 4k tv (bought one last 2 years). Just now, BRISTOL86 said: I've now had a response from AMG Support who have done something to my account to resolve the 'multiple profile' issue Then this resulted in getting the authentication error in its place. However this seems to be limited to Safari, I then tried to redeem on Chrome and it works. So if your only issue is the cookie error, I would suggest using a different browser to redeem the code. Fair play to AMG they sorted it swiftly Safari has never worked for me, in fact the old FAQS used to say to use Chrome. Good news though. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted June 18, 2020 Report Share Posted June 18, 2020 57 minutes ago, CyberDan said: Any one still waiting on an answer from supporter services? Yeh, automated email but nothing since Link to comment Share on other sites More sharing options...
BRISTOL86 Posted June 18, 2020 Report Share Posted June 18, 2020 9 minutes ago, Davefevs said: Check your browser is up to date. Is this on chrome or via App? Did you try your Samsung TV? My dad just got it working on a recent Sony Bravia 4k tv (bought one last 2 years). Safari has never worked for me, in fact the old FAQS used to say to use Chrome. Good news though. So does Safari not even work for playback? Bit strange given the prevalence of Apple devices Link to comment Share on other sites More sharing options...
OldlandReddies Posted June 18, 2020 Report Share Posted June 18, 2020 Don't know what you lot are moaning about, I still haven't received a Voucher! Link to comment Share on other sites More sharing options...
Bristol Rob Posted June 18, 2020 Author Report Share Posted June 18, 2020 34 minutes ago, Davefevs said: Yes, DFS, in a sale.....aren’t they always!!! Comfyish. Took the Doris about 3 years to decide what she wanted, I'd lost interest by this time, pointing out that the cost of the sofa/footstool etc was less than we spend going to pubs and restaurants over a busy week, so just choose one. Lumpy, too low and far too many cushions. But if I go with 10 feet of it with a kebab, I get the death state. People are strange. Link to comment Share on other sites More sharing options...
balderino Posted June 18, 2020 Report Share Posted June 18, 2020 Yes, the AMG support services sorted out my multiple emails problem this morning so just be a bit patient. Fair play to them. Also use Chrome rather than Safari to redeem the code. Link to comment Share on other sites More sharing options...
Davefevs Posted June 18, 2020 Report Share Posted June 18, 2020 3 minutes ago, BRISTOL86 said: So does Safari not even work for playback? Bit strange given the prevalence of Apple devices Funny, but I’ve just got it working on safari on iPad? and chrome on iPad? Never worked on old Robinstv, had to use app. Maybe in light of covid, they’ve made it more open? Link to comment Share on other sites More sharing options...
Bristol Rob Posted June 18, 2020 Author Report Share Posted June 18, 2020 9 minutes ago, OldlandReddies said: Don't know what you lot are moaning about, I still haven't received a Voucher! I'd love to offer you hope, but I'm probably not the one to provide it. Link to comment Share on other sites More sharing options...
eardun Posted June 18, 2020 Report Share Posted June 18, 2020 24 minutes ago, Davefevs said: Funny, but I’ve just got it working on safari on iPad? and chrome on iPad? Never worked on old Robinstv, had to use app. Maybe in light of covid, they’ve made it more open? Yes I’ve also had the test video working on safari on iPad mini but City said this below when they provided the guide so I’m expecting that I may need to watch the actual matches through the app (it would be nice to have both options though in case the app crashes): As per EFL regulations supporters wanting to watch matches live on a mobile device e.g. smartphone or tablet (i.e. an iPad), will have to download the Bristol City Official Club App on iOS or Android. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted June 18, 2020 Report Share Posted June 18, 2020 I’m sorted They just sent me a link to click on and then close Tried again and now works Thats PC on Chrome Link to comment Share on other sites More sharing options...
CyderInACan Posted June 18, 2020 Report Share Posted June 18, 2020 51 minutes ago, Davefevs said: Couldn’t be arsed to get up off my DFS sofa to get the tv remote Are you a Lisa Knights superfan by any chance? Link to comment Share on other sites More sharing options...
Bristol Rob Posted June 18, 2020 Author Report Share Posted June 18, 2020 1 minute ago, CyderInACan said: Are you a Lisa Knights superfan by any chance? Are you suggesting that his wallpaper and not a stream test? Link to comment Share on other sites More sharing options...
CyderInACan Posted June 18, 2020 Report Share Posted June 18, 2020 Just now, Bristol Rob said: Are you suggesting that his wallpaper and not a stream test? I bet his house is littered with "used" blowup dolls with Lisa Knights masks on . . . Link to comment Share on other sites More sharing options...
eardun Posted June 18, 2020 Report Share Posted June 18, 2020 2 hours ago, BoneyardTIM said: Been trying on and off since yesterday and still getting this. Anyone else? When I see this page I click login. You are then asked to login to your Bristol Sport account. Job done (assuming you have already redeemed your season ticket voucher code on the website) Link to comment Share on other sites More sharing options...
gordie Posted June 18, 2020 Report Share Posted June 18, 2020 Hopefully a quick and easy question I have managed to sort out for iPhone but can I now watch it on my laptop, if I can how do I do that, ie do I have to enter the voucher code again or do I just need to log in as normal on robins tv Link to comment Share on other sites More sharing options...
BRISTOL86 Posted June 18, 2020 Report Share Posted June 18, 2020 Seems to be playing OK on Safari on MacOS @Davefevs Even AirPlays to the Apple TV, though I think I'll have to watch on the MacBook as you get a bit of stream lag where the video doesn't quite keep up with the audio at times ,which is a shame, but all in all not a bad result! I may even try nabbing the wife's work laptop and trying to HDMI it through my AVR to the TV and seeing if that works. Link to comment Share on other sites More sharing options...
Yozzarian Posted June 18, 2020 Report Share Posted June 18, 2020 Still awaiting a response to my email querying the Multiple accounts problem. Has the email for AMG Support been posted anywhere? What information do they need and who actually are they? Edit: I've just seen this. Link to comment Share on other sites More sharing options...
fairweather Posted June 18, 2020 Report Share Posted June 18, 2020 17 hours ago, Davefevs said: Mods - please merge if you want. Good work tester number 4. You can go on your break now. Dave which system gave you the best resolution? I found MacBook via HDMI to TV was quite low res under the Robins TV system. On this one I’m finding the sound and vision are not synchronised well thanks Link to comment Share on other sites More sharing options...
Yozzarian Posted June 18, 2020 Report Share Posted June 18, 2020 Presumably people do not need to register for Robins TV if they merely wish to take advantage of the Season Card offer covering the next 9 games? Link to comment Share on other sites More sharing options...
Davefevs Posted June 18, 2020 Report Share Posted June 18, 2020 1 hour ago, CyderInACan said: Are you a Lisa Knights superfan by any chance? Well, seeing as you asked, she decided to follow me on Twitter this morning....I think it’s her doing the chasing 49 minutes ago, gordie said: Hopefully a quick and easy question I have managed to sort out for iPhone but can I now watch it on my laptop, if I can how do I do that, ie do I have to enter the voucher code again or do I just need to log in as normal on robins tv Seeing as you’ve now linked your free code to your account, all you should need to do is login on your laptop and it will recognise you are a free streamer! 33 minutes ago, fairweather said: Good work tester number 4. You can go on your break now. Dave which system gave you the best resolution? I found MacBook via HDMI to TV was quite low res under the Robins TV system. On this one I’m finding the sound and vision are not synchronised well thanks If I’m being honest, iPad Pro using usbc / hdmi dongle and then hdmi to tv. Seemed better than MacBook Pro using sane method. No idea why, and less of a faff....although I extended desktop rather than mirror. I will probably start off using the tv internet browser on Saturday with iPad at the ready as back up. Link to comment Share on other sites More sharing options...
Roger Red Hat Posted June 18, 2020 Report Share Posted June 18, 2020 Had a response to my email stating "cant redeem voucher" this morning. Gave me a link, straight in on MacBook on Safari! Hoo bleedin' ray! Link to comment Share on other sites More sharing options...
Smokey Posted June 18, 2020 Report Share Posted June 18, 2020 3 hours ago, The Bard said: I e mailed the support people and was told that my voucher had been redeemed. I replied saying well that's lovely but my main concern is being able to actually watch the game and the test hadn't worked out as it kept erroring. Ive emailed the support people to say I havent received a code and have had no response Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.