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Who Has Not Received The ST Email?


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Have just posted on the other topic that I’ve not received an email. But I’m starting to wonder if it’s because I’m a carer for my son, who has received an email ( U12’s ). COYR 

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No email and their offices don’t open until 9am Monday. I can already see the problems they’re going to be getting when they send out the codes for the streams next week! 

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Check everything, mine went to an old email address . Even though they have my current one and confirmed my ST purchase to the current one  last March......but somehow the Options email referencing that very purchase went to the old one!

 

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1 hour ago, Simon79 said:

Have just posted on the other topic that I’ve not received an email. But I’m starting to wonder if it’s because I’m a carer for my son, who has received an email ( U12’s ). COYR 

I haven't tried, but you may be able to use the link on one email (your son's) more than once? You need to enter all your details anyway, so can't see why it can't be used twice, for two different people.

If that's the case, maybe a quicker alternative than everyone ringing the club would be for people who've had the email to forward it on to people who haven't. Just a thought? 

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Just now, italian dave said:

I haven't tried, but you may be able to use the link on one email (your son's) more than once? You need to enter all your details anyway, so can't see why it can't be used twice, for two different people.

If that's the case, maybe a quicker alternative than everyone ringing the club would be for people who've had the email to forward it on to people who haven't. Just a thought? 

Thanks, I’ll give it a go. COYR 

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22 minutes ago, CodeRed said:

Check everything, mine went to an old email address . Even though they have my current one and confirmed my ST purchase to the current one  last March......but somehow the Options email referencing that very purchase went to the old one!

 

That's probably what has happened to me then. I changed my email address about 2 months ago and have been receiving normal emails from City to the new address since then. But haven't received the email about season ticket options. And I can't access the old address. Suppose I'll just try emailing them my option choices (mine and my son's) and see what happens.

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Nothing received by me, either. Cue customary BCFC couldn’t-organise-booze-up-in-brewery fiasco.

(And no, I haven’t changed my email address and all other marketing, promotional and other club stuff finds its way to my inbox without any trouble.)

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1 hour ago, Simon79 said:

Have just posted on the other topic that I’ve not received an email. But I’m starting to wonder if it’s because I’m a carer for my son, who has received an email ( U12’s ). COYR 

Thanks.  That probably explains why I didn't get one. ☺️

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6 minutes ago, RedSkin said:

Thanks.  That probably explains why I didn't get one. ☺️

It’s a job to know, as I get every other email & by the looks of it, there are a few who haven’t had an email. Guessing game at the minute! COYR

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Must admit it's making me move towards the refund option as I've lost confidence that I'll receive the access codes ahead of the games and can imagine it will be a right pain to get this resolved / get support in the lead up to games.

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3 hours ago, Simon79 said:

Have just posted on the other topic that I’ve not received an email. But I’m starting to wonder if it’s because I’m a carer for my son, who has received an email ( U12’s ). COYR 

Joe has had his email (u19 group)....I wasn’t expecting one as a Carer.

But if you’re an u12 Carer, I have seen on posts on Facebook that the u12 got a mail.

Would be wrong if they fell under u12 note.  I would contact the club ASAP.

36 minutes ago, CyberDan said:

I bought myself, my dad and my lad a ST and used 3 of my email addresses.

Only received 2/3 emails 💩

Is your lad u12?

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23 minutes ago, Davefevs said:

Joe has had his email (u19 group)....I wasn’t expecting one as a Carer.

But if you’re an u12 Carer, I have seen on posts on Facebook that the u12 got a mail.

Would be wrong if they fell under u12 note.  I would contact the club ASAP.

Is your lad u12?

Yup - but has his own Bristol Sport account using one of my email addresses. 

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9 minutes ago, Slippin cider said:

I had an email yesterday to choose one of three options and sent it back but as yet no code to watch the player ...

Give them a chance FFS !!

I'm sure that there will be emails sent after Tuesday

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