I've spoken to someone on the phone after being on hold for an hour and a half!!!! They are updating the FAQs today and will release them at some point today to include anyone who has a carer. They've told me that any carer will be sent an email and will be offered a code to watch the remailing games for free. Those who are sent an email will have to respond to the email like everyone else.
As carers haven't paid for their tickets this will be the only option available to them (I was told t