Tully Bascomb Posted June 17, 2020 Report Share Posted June 17, 2020 Nothing is ever easy with City, it's like one big piss take Link to comment Share on other sites More sharing options...
Tom193 Posted June 17, 2020 Report Share Posted June 17, 2020 Had to ring to get the code because nothing was sent via email. Then It wouldn’t accept the code using iPhone. Used the laptop and worked ok. If you’ve used the Bristol city app before to stream using a VPN I would log out/in and then test the new live stream. Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Agard Days Night said: I don’t. I just don’t think it’s working Vince Definite conspiracy in my opinion. Link to comment Share on other sites More sharing options...
Agard Days Night Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Vincent Vega said: Definite conspiracy in my opinion. Tell me more Link to comment Share on other sites More sharing options...
Roger Red Hat Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, Agard Days Night said: Nightmare isn’t it Yep. Why do I always approach anything to do with tech at City with such trepidation. 99% of the time its shite. Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Agard Days Night said: Tell me more Busy making my tin foil hat at the mo Link to comment Share on other sites More sharing options...
Agard Days Night Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, Roger Red Hat said: Yep. Why do I always approach anything to do with tech at City with such trepidation. 99% of the time its shite. Bet I’ll miss the livestream tonight because of this 2 minutes ago, Vincent Vega said: Busy making my tin foil hat at the mo OK. Speak later I hope Link to comment Share on other sites More sharing options...
And Its Smith Posted June 17, 2020 Report Share Posted June 17, 2020 12 minutes ago, Meh said: Working fine in my laptop - did not work on my phone until I realised I had to update my bcfc app and now working fine so if you get errors on app - update it Is it same password and email for app as website ? Don’t get why app saying password error Link to comment Share on other sites More sharing options...
petelekg Posted June 17, 2020 Report Share Posted June 17, 2020 Have emailed bristolcitytvsupport@streamamg.com They have acknowledged my mail and will get back to me ASAP I will put the response on here Link to comment Share on other sites More sharing options...
Agard Days Night Posted June 17, 2020 Report Share Posted June 17, 2020 5 minutes ago, petelekg said: Have emailed bristolcitytvsupport@streamamg.com They have acknowledged my mail and will get back to me ASAP I will put the response on here What did they say? Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 26 minutes ago, Roger Red Hat said: Interesting as I tried on my MacBook using safari and it was useless. I don't want to use chrome. FFS design something that works across the major browsers. I don’t think IE works either, the faqs always said use chrome. 21 minutes ago, Meh said: Working fine in my laptop - did not work on my phone until I realised I had to update my bcfc app and now working fine so if you get errors on app - update it Yes, they updated app Monday night I think. Link to comment Share on other sites More sharing options...
Red7 Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Agard Days Night said: What did they say? That they would get back to him/her ASAP. Don't hold your breath... Link to comment Share on other sites More sharing options...
Smokey Posted June 17, 2020 Report Share Posted June 17, 2020 I haven't received a code yet Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 26 minutes ago, Vincent Vega said: I'm using Chrome and it's not working. I was hoping it was this . Check you’ve got latest version Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Davefevs said: I don’t think IE works either, the faqs always said use chrome. Yes, they updated app Monday night I think. I dont need to have the app to watch this on my laptop do I ? Just now, Smokey said: I haven't received a code yet You've missed nothing Link to comment Share on other sites More sharing options...
Agard Days Night Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, Red7 said: That they would get back to him/her ASAP. Don't hold your breath... Argh that doesn’t help probably nobody in the office now is there Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, Davefevs said: Check you’ve got latest version Sadly I do. Link to comment Share on other sites More sharing options...
petelekg Posted June 17, 2020 Report Share Posted June 17, 2020 8 minutes ago, Agard Days Night said: What did they say? I let you know still waiting for response I just tried on my laptop and it successfully took the code would not work on my iPad only thing is now I wonder if I can use different device or am I locked to one now Link to comment Share on other sites More sharing options...
petelekg Posted June 17, 2020 Report Share Posted June 17, 2020 3 minutes ago, petelekg said: I let you know still waiting for response I just tried on my laptop and it successfully took the code would not work on my iPad only thing is now I wonder if I can use different device or am I locked to one now Update I logged out on laptop logged in on iPad and works ok so ok on more than one device Link to comment Share on other sites More sharing options...
Leveller Posted June 17, 2020 Report Share Posted June 17, 2020 Got the email. Code works on my PC (Firefox). Link to comment Share on other sites More sharing options...
nick jones of hereford Posted June 17, 2020 Report Share Posted June 17, 2020 Bristol Sport are so frustrating! I spent nearly two hours earlier this week in a 'phone queue to contact the club. Eventually I was assured that I had a Bristol Sport account and that I should have been sent an email to indicate my preference. I was sent a link to complete, this I did immediately. It is now well past the 5 pm deadline to receive a voucher code and I still haven't received any email from the club or Bristol Sport. I resent having to get up to spend what will inevitably be another 2 hour queue tomorrow in an attempt to sort this. Of course I won't be able to participate in the 7.30 pm livestream test tonight. I get that things go wrong, but when I 'phoned to ensure that my details were correct and having been assured that I would receive an email today - I didn't. The word incompetent springs to mind. Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 2 minutes ago, Leveller said: Got the email. Code works on my PC (Firefox). Going to try this. Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 7 minutes ago, Leveller said: Got the email. Code works on my PC (Firefox). Tried and failed , that's 3 different browsers for me. Got a feeling it's the code I've been sent then ( surprise surprise) Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 24 minutes ago, Vincent Vega said: I dont need to have the app to watch this on my laptop do I ? You've missed nothing Nope, no app on PC. 1 minute ago, Vincent Vega said: Tried and failed , that's 3 different browsers for me. Got a feeling it's the code I've been sent then ( surprise surprise) Just do a quick check that the supporter ID that you’ve logged in with matches the one in the email. Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 5 minutes ago, Davefevs said: Nope, no app on PC. Just do a quick check that the supporter ID that you’ve logged in with matches the one in the email. Unfortunately they do match . Thanks for the input though Dave ( infuriating) Link to comment Share on other sites More sharing options...
BRISTOL86 Posted June 17, 2020 Report Share Posted June 17, 2020 1 hour ago, balderino said: Exactly the same for me, waiting for a reply from the help email address! Same here! I asked the official city account on Twitter and as expected they fobbed me off to AMG, despite it looking like a Bristol Sport database issue. Link to comment Share on other sites More sharing options...
Robins_til_i_die Posted June 17, 2020 Report Share Posted June 17, 2020 1 hour ago, Vincent Vega said: I hit the redeem button then nothing happens. Likely that you're having the same issue as me, there's black text that blends in with the background stating there is an error {"status":"error","message":"Multiple accounts exist for user with email ***@***.com or third party ID "} Link to comment Share on other sites More sharing options...
Vincent Vega Posted June 17, 2020 Report Share Posted June 17, 2020 6 minutes ago, Robins_til_i_die said: Likely that you're having the same issue as me, there's black text that blends in with the background stating there is an error {"status":"error","message":"Multiple accounts exist for user with email ***@***.com or third party ID "} Exactly this. Link to comment Share on other sites More sharing options...
Coombsy Posted June 17, 2020 Report Share Posted June 17, 2020 Can we use it on 2 different tables in the same house I would like to use a Mac and sun I pad Link to comment Share on other sites More sharing options...
Davefevs Posted June 17, 2020 Report Share Posted June 17, 2020 1 minute ago, Coombsy said: Can we use it on 2 different tables in the same house I would like to use a Mac and sun I pad According to Jerry, yes. I had Mac and iPad working together earlier. Link to comment Share on other sites More sharing options...
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