CodeRed Posted July 1, 2020 Report Share Posted July 1, 2020 Those who took the option 4. Anyone had their refund yet. The 14 days advised by the club has passed now. Link to comment Share on other sites More sharing options...
frenchred Posted July 1, 2020 Report Share Posted July 1, 2020 Not yet, I believe tomorrow is the 14 days (working) that they put on it Link to comment Share on other sites More sharing options...
kevinmabbuttshair Posted July 1, 2020 Report Share Posted July 1, 2020 17 minutes ago, CodeRed said: Those who took the option 4. Anyone had their refund yet. The 14 days advised by the club has passed now. I've had an email receipt, CR, but no actual money as yet. Thought I'd give them until tomorrow then phone up for a rare up Link to comment Share on other sites More sharing options...
Sir Geoff Posted July 1, 2020 Report Share Posted July 1, 2020 Not yet Link to comment Share on other sites More sharing options...
Pickle Rick Posted July 1, 2020 Report Share Posted July 1, 2020 7 season cards paid in full and no sign of a refund yet Am wandering if they've been that bothered to process them. EasyJet were quicker to process my refund once requested! Link to comment Share on other sites More sharing options...
archie andrews Posted July 1, 2020 Report Share Posted July 1, 2020 Nope and they're quick enough to take out for next season which will be a joke again Link to comment Share on other sites More sharing options...
littlered Posted July 1, 2020 Report Share Posted July 1, 2020 is it too late to ask for the refund? Link to comment Share on other sites More sharing options...
Gifford Posted July 1, 2020 Report Share Posted July 1, 2020 Nothing received yet. Link to comment Share on other sites More sharing options...
WolfOfWestStreet Posted July 1, 2020 Report Share Posted July 1, 2020 No. Link to comment Share on other sites More sharing options...
Loco Rojo Posted July 1, 2020 Report Share Posted July 1, 2020 No, I've had nothing but it does say 14 working days. Doesn't say whether that's from when they receive the e-mail confirming the option choice or from the cut off date which I suspected is. I think the cut off was mid day Tuesday 16th from memory so if that's what they're working to then it'll be Friday 3rd or Monday 6th. Not sure how they'll process mine though as the card I paid with was cancelled recently due to some thieving ****** attempting a fraudulent transaction on it. Link to comment Share on other sites More sharing options...
Greedo Posted July 1, 2020 Report Share Posted July 1, 2020 3 hours ago, kevinmabbuttshair said: I've had an email receipt, CR, but no actual money as yet. Thought I'd give them until tomorrow then phone up for a rare up go on big man. going to tear into some poor kid on minimum wage because you haven’t had a couple of quid back yet are you? bet you’re well hard aren’t you? prat. Link to comment Share on other sites More sharing options...
Dredd Posted July 1, 2020 Report Share Posted July 1, 2020 Anyone who took option 3 had any confirmation of the amount of credit they now have? Link to comment Share on other sites More sharing options...
Dr Balls Posted July 1, 2020 Report Share Posted July 1, 2020 Can I claim back the whole season on the basis of being mid-sold a product? I bought a season ticket for watching football but I have seen next to none in the past 11 months. In fact, I almost preferred the 3 months when there weren’t any games as I knew that I wasn’t being cheated out of my money! Link to comment Share on other sites More sharing options...
oldstandrobin Posted July 1, 2020 Report Share Posted July 1, 2020 NO and dont really want next seasons DD to start yet but this is BCFC, The Family Club Link to comment Share on other sites More sharing options...
Nogbad the Bad Posted July 1, 2020 Report Share Posted July 1, 2020 37 minutes ago, Dr Balls said: Can I claim back the whole season on the basis of being mid-sold a product? I bought a season ticket for watching football but I have seen next to none in the past 11 months. In fact, I almost preferred the 3 months when there weren’t any games as I knew that I wasn’t being cheated out of my money! Indeed. So glad I managed to go against my instincts and take the refund, and also didn't rush to renew my ST. Looking forward to putting more money into my club asap, but not until there is football worth watching. That means a clear out of the coaching staff afaic. Link to comment Share on other sites More sharing options...
Pickle Rick Posted July 1, 2020 Report Share Posted July 1, 2020 21 minutes ago, Nogbad the Bad said: Indeed. So glad I managed to go against my instincts and take the refund, and also didn't rush to renew my ST. Looking forward to putting more money into my club asap, but not until there is football worth watching. That means a clear out of the coaching staff afaic. Probably for the first time I'm thinking I'd rather have not renewed. Link to comment Share on other sites More sharing options...
OldlandReddies Posted July 1, 2020 Report Share Posted July 1, 2020 You won't get a refund until season end. Link to comment Share on other sites More sharing options...
wendyredredrobin Posted July 1, 2020 Report Share Posted July 1, 2020 They said 14 days. We have 3 adult cards which average out at £19 each per game so am expecting a transfer of about £95 each tomorrow. Sad to have to do it, but it was not me who said that the club must be run as a business. Link to comment Share on other sites More sharing options...
Stedge Posted July 1, 2020 Report Share Posted July 1, 2020 3 hours ago, Dredd said: Anyone who took option 3 had any confirmation of the amount of credit they now have? Nope. Not heard a thing since I submitted my choice. Link to comment Share on other sites More sharing options...
oldstandrobin Posted July 2, 2020 Report Share Posted July 2, 2020 8 hours ago, wendyredredrobin said: They said 14 days. We have 3 adult cards which average out at £19 each per game so am expecting a transfer of about £95 each tomorrow. Sad to have to do it, but it was not me who said that the club must be run as a business. Checked bank statement. My DD was taken out yesterday but no sign of the refund. Link to comment Share on other sites More sharing options...
Sleepy1968 Posted July 2, 2020 Report Share Posted July 2, 2020 Bristol Sport probably thought a couple of dozen people would have the audacity to ask for refunds. So the one person in the office tasked with refunds is overwhelmed & off work with stress by now. I won't be surprised to see a cheque land on my doormat half way through next season, whenever that will be. Without an apology for the delay, and no explanation as to why they couldn't refund me by my original payment method. Link to comment Share on other sites More sharing options...
oldstandrobin Posted July 2, 2020 Report Share Posted July 2, 2020 Just emailed club and got auto response that deadline has finished, I know that, I did it in good time, it said to contact supporter.services@bristol-sport.co.uk, did that and had a message back, no such account mail undelivered, I sometimes wonder what a shambles of a club !!!!! Link to comment Share on other sites More sharing options...
Frenchay Red Posted July 2, 2020 Report Share Posted July 2, 2020 My refund acknowledgement was sent from: bristolcityrefundsch@bristol-sport.co.uk Might be worth trying that one? Link to comment Share on other sites More sharing options...
Stedge Posted July 22, 2020 Report Share Posted July 22, 2020 Anyone still waiting for refunds? I opted for the option 3, credit to account. Do I just wait, or do you need to keep hounding the club for things to get moving? Maybe the club think that apathy will set in and people will just not bother chasing it up. Anyone had any luck, specifically on option 3? Link to comment Share on other sites More sharing options...
italian dave Posted July 22, 2020 Report Share Posted July 22, 2020 Anyone else heard a peep about refunds on car parking? Link to comment Share on other sites More sharing options...
Red-Head Posted July 22, 2020 Report Share Posted July 22, 2020 No. I have heard nothing about both either. Link to comment Share on other sites More sharing options...
TonyTonyTony Posted July 22, 2020 Report Share Posted July 22, 2020 On 01/07/2020 at 20:26, Greedo said: go on big man. going to tear into some poor kid on minimum wage because you haven’t had a couple of quid back yet are you? bet you’re well hard aren’t you? prat. Maybe some people need the money. Its their consumer right to get a refund in a timely fashion. Hardly makes them a "prat" (who even says that anymore?) does it? Link to comment Share on other sites More sharing options...
napper Posted July 22, 2020 Report Share Posted July 22, 2020 44 minutes ago, italian dave said: Anyone else heard a peep about refunds on car parking? nothing at all! Link to comment Share on other sites More sharing options...
weepywall Posted July 22, 2020 Report Share Posted July 22, 2020 1 hour ago, Stedge said: Anyone still waiting for refunds? I opted for the option 3, credit to account. Do I just wait, or do you need to keep hounding the club for things to get moving? Maybe the club think that apathy will set in and people will just not bother chasing it up. Anyone had any luck, specifically on option 3? I went for option 3 and haven't heard anything or had a credit on my account. Link to comment Share on other sites More sharing options...
italian dave Posted July 22, 2020 Report Share Posted July 22, 2020 52 minutes ago, TonyTonyTony said: Maybe some people need the money. Its their consumer right to get a refund in a timely fashion. Hardly makes them a "prat" (who even says that anymore?) does it? I don't think anyone was accusing anyone else of being a "prat" for needing or wanting the money, or for expecting it to be handled in a timely manner. I think what was being questioned was the need to adopt quite such an aggressive stance when making those points and when calling the club to chase it up. At a time when contact centres are reporting increasing numbers of staff suffering mental health problems and even considering suicide as a result of aggressive and abusive behaviour by callers, setting out with the express intent of a "rare up" isn't helpful to anyone. Link to comment Share on other sites More sharing options...
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