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Pro Rata refunds


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Hi, this was sent to me on the 13th June. 
 
 
Thank you for your email.
 
We have received your request for a pro-rata refund on your 2019/20 season card. Your refund will be processed within 14 working days. If we require any further details from you, a member of the Supporter Services team will be in contact.
 
Kind regards
 
Supporter Services
 
 
I think that the 14 working days are at an end now. Can you please find out when the above statement will be honoured?
 
Thanks
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