We have received your request for a pro-rata refund on your 2019/20 season card. Your refund will be processed within 14 working days. If we require any further details from you, a member of the Supporter Services team will be in contact.
Kind regards
Supporter Services
I think that the 14 working days are at an end now. Can you please find out when the above statement will be honoured?
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Frenchay Red
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