PFree Posted August 6, 2020 Report Share Posted August 6, 2020 Out of interest, if Holden is appointed, how many ST holders if available, would want their money back? Secondly, are we able to get our money back? I speak for six of us who most definitely would want to pull out and have a refund. We've ummed and arred about not renewing over the last three seasons but always have. Sad part is we've been ST holders for approaching 25 years hence we have pretty much always renewed out of loyalty being honest (SC seasons apart to be fair). I have to say though that we haven't looked forward to coming to the Gate fir football in a long time, sad reflection I guess. n.b. I have written to supporter services to request cancellation advice but as yet, no response. Link to comment Share on other sites More sharing options...
!james Posted August 6, 2020 Report Share Posted August 6, 2020 If you've paid up front, no you can't get a refund it's in the terms and conditions, pretty black and white. Direct debits are a bit more of a grey area! As unsure what the impact would be if you cancelled it. Link to comment Share on other sites More sharing options...
Red Army 75 Posted August 6, 2020 Report Share Posted August 6, 2020 I emailed the club this morning . I wanted to stop my robins foundation subscription. And information on season ticket refunds . They never got back to me Link to comment Share on other sites More sharing options...
ReggyRed Posted August 6, 2020 Report Share Posted August 6, 2020 With not being able to go to games I would have probably wanted a refund anyway but will 10000% want one if Holden is appointed. Will also have wished I chose the refund for the last games of the season instead of choosing to keep my money in the club. Link to comment Share on other sites More sharing options...
old_eastender Posted August 6, 2020 Report Share Posted August 6, 2020 If enough season ticket holders questioned if they could get a refund if Holden is appointed, then just maybe the board might realise what a massive disaster they are making... Link to comment Share on other sites More sharing options...
pongo88 Posted August 6, 2020 Report Share Posted August 6, 2020 This must be a bit of a grey area. Normally if you buy a season ticket you can’t get a refund, but that’s on the basis that the club actually allows you into the ground to watch the matches. If you are not allowed into the ground (eg for Covid reasons) the contract between you and the club must be void so you should get a refund. Without reading the terms and conditions I’m not sure if City has a get out clause for things beyond their control, but as City offered a refund for matches at the end of last season it would be difficult not to do it this season for matches where spectators were not allowed into the ground Link to comment Share on other sites More sharing options...
Davefevs Posted August 6, 2020 Report Share Posted August 6, 2020 My decision will not be altered by who the manager is, it will be decided by the value of the Robinstv offering that comes with playing behind closed doors. The Rugby equivalent was announced yesterday and I thought it was not very good VFM. Link to comment Share on other sites More sharing options...
McNasty Filth Posted August 6, 2020 Report Share Posted August 6, 2020 Pretty sure they will give similar options as per what they offered at the last part of the season. Details should be forthcoming on the next couple of weeks you would think, but then again we are talking city here, so probably the day before the season starts! Link to comment Share on other sites More sharing options...
cidered abroad Posted August 6, 2020 Report Share Posted August 6, 2020 1 minute ago, Davefevs said: My decision will not be altered by who the manager is, it will be decided by the value of the Robinstv offering that comes with playing behind closed doors. The Rugby equivalent was announced yesterday and I thought it was not very good VFM. That offer is about 2019-20 season which restarts on 15 Aug. Link to comment Share on other sites More sharing options...
Robin Wood Posted August 6, 2020 Report Share Posted August 6, 2020 Refund please can't watch 3rd rate coverage on Robins TV and if Holden is appointed I think the statement of intent is mid table but it could well be a relegation dogfight Link to comment Share on other sites More sharing options...
weepywall Posted August 6, 2020 Report Share Posted August 6, 2020 Fairly certain you wouldnt get a refund if you didnt like the choice of manager, could possibly get a refund due to Covid but I wouldnt bank on it. Link to comment Share on other sites More sharing options...
maxjak Posted August 6, 2020 Report Share Posted August 6, 2020 The man in the tracksuit attacks me......He said that he saw it before me...........I Predict a Riot? Link to comment Share on other sites More sharing options...
Cardy Posted August 6, 2020 Report Share Posted August 6, 2020 As others have said in any normal season there would be no chance of a refund. However this time round I’m pretty sure they may have to offer one as part of the COVID contingency plan. I would predict Option 4 being extremely popular this time around if Holden really is appointed. There’s no way I will be paying £10 per match to watch relegation fodder. Link to comment Share on other sites More sharing options...
Rocky Posted August 6, 2020 Report Share Posted August 6, 2020 If COVID blocks fan stadium attendance and a refund option is made available again, I will definitely be getting one. Link to comment Share on other sites More sharing options...
Redandproud Posted August 6, 2020 Report Share Posted August 6, 2020 17 minutes ago, !james said: If you've paid up front, no you can't get a refund it's in the terms and conditions, pretty black and white. Direct debits are a bit more of a grey area! As unsure what the impact would be if you cancelled it. On other words, we've got your money, don't care if you don't want Holden as Head Coach, another cheap option, and yet I paid mine in full in March, like many others, Link to comment Share on other sites More sharing options...
Guest Posted August 6, 2020 Report Share Posted August 6, 2020 As much as I'd be absolutely pissed off with a DH appointment, I'm not going to have a hissy fit about it. Link to comment Share on other sites More sharing options...
GTFABM Posted August 6, 2020 Report Share Posted August 6, 2020 27 minutes ago, PFree said: Out of interest, if Holden is appointed, how many ST holders if available, would want their money back? Secondly, are we able to get our money back? I speak for six of us who most definitely would want to pull out and have a refund. We've ummed and arred about not renewing over the last three seasons but always have. Sad part is we've been ST holders for approaching 25 years hence we have pretty much always renewed out of loyalty being honest (SC seasons apart to be fair). I have to say though that we haven't looked forward to coming to the Gate fir football in a long time, sad reflection I guess. n.b. I have written to supporter services to request cancellation advice but as yet, no response. I support Bristol City not Dean Holden or any other manager for that matter. Makes no difference who is in charge for me Link to comment Share on other sites More sharing options...
Andy082005 Posted August 6, 2020 Report Share Posted August 6, 2020 28 minutes ago, !james said: If you've paid up front, no you can't get a refund it's in the terms and conditions, pretty black and white. Direct debits are a bit more of a grey area! As unsure what the impact would be if you cancelled it. Fairly certain you pay to see 23 games. If CV-19 stop you attending....I’m sure you can request a refund Your not getting what you paid for Link to comment Share on other sites More sharing options...
Lrrr Posted August 6, 2020 Report Share Posted August 6, 2020 Just now, Andy082005 said: Fairly certain you pay to see 23 games. If CV-19 stop you attending....I’m sure you can request a refund Your not getting what you paid for Depends, Cardiff have told people paying for season tickets they won't be getting a refund even if they can't get into the ground at all Link to comment Share on other sites More sharing options...
London expats Posted August 6, 2020 Report Share Posted August 6, 2020 29 minutes ago, !james said: If you've paid up front, no you can't get a refund it's in the terms and conditions, pretty black and white. Direct debits are a bit more of a grey area! As unsure what the impact would be if you cancelled it. If the club cannot provide what you paid for. Ie attend home games they will be under severe pressure to give a refund. If they start stating terms and conditions as far as I’m concerned they can do one. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted August 6, 2020 Report Share Posted August 6, 2020 Holden = option 4 (Option 2 last time) Link to comment Share on other sites More sharing options...
!james Posted August 6, 2020 Report Share Posted August 6, 2020 4 minutes ago, Andy082005 said: Fairly certain you pay to see 23 games. If CV-19 stop you attending....I’m sure you can request a refund Your not getting what you paid for I'm not talking about covid related refunds. The OP was asking for a refund if he didn't like the choice of manager. Link to comment Share on other sites More sharing options...
Silvio Dante Posted August 6, 2020 Report Share Posted August 6, 2020 1 minute ago, Andy082005 said: Fairly certain you pay to see 23 games. If CV-19 stop you attending....I’m sure you can request a refund Your not getting what you paid for Irrespective of Holden being appointed or not (the former of which would likely push people into requesting refunds), the club are really stuck between a rock and a hard place on STs. They don’t know when we can come back, and creative thinking is needed to keep fans engaged. I put this on a thread earlier and think it’s what the club should do - on that basis I’m not holding my breath... There is obvious sympathy to the club - and all clubs - here in that they’re looking at a moving target. They don’t know if fans will be allowed back, when, and to what extent. However, to go all Rumsfeld, there are a few “knowns” - We know that fans won’t be allowed in at season start - We know that when they are, it is likely to be at reduced capacity, and not all ST holders can be facilitated - and they won’t be in “their” seat With these in mind, what I’d like to see the club offer is the following two options for ST holders (with respect, everyone else is irrelevant at this stage as the club can’t facilitate them to attend) 1. A refund is offered but the supporters “seat” remains attached to them and then at the point attendances can return to normal, they’ve not lost their seat. They’re offered the opportunity to “reactivate” the ST when capacity allows. Games purchased on individual basis through Robins TV 2. A refund is not given, but the supporter gets every game through Robins TV. These supporters are prioritised to attend when regulations allow In effect, our chicken:egg problem is that we have too many ST holders to meet any reduced capacity mooted in Oct/Nov/Whenever. I think you’d get enough takeup under (1) as that protects ST holders rights to mean that the number in (2) ends up being about right and workable. Link to comment Share on other sites More sharing options...
maxjak Posted August 6, 2020 Report Share Posted August 6, 2020 i am quite possibly stating the "bleedin obvious", and I cannot recall the Benny Or Pullis appointments........but if......if Holden is appointed, will it possibly be the most unpopular managerial appointment in the clubs history? Link to comment Share on other sites More sharing options...
Galley is our king Posted August 6, 2020 Report Share Posted August 6, 2020 Funny how suddenly we all become "customers". They have my season ticket money for next season and they will need it. No refund application from me. Link to comment Share on other sites More sharing options...
Kashmir Posted August 6, 2020 Report Share Posted August 6, 2020 7 minutes ago, GTFABM said: I support Bristol City not Dean Holden or any other manager for that matter. Makes no difference who is in charge for me Link to comment Share on other sites More sharing options...
erndogz Posted August 6, 2020 Report Share Posted August 6, 2020 I'll give someone a tenner for their season ticket. Im quite excited about a young manager coming through. Link to comment Share on other sites More sharing options...
The Fat Controller Posted August 6, 2020 Report Share Posted August 6, 2020 2 minutes ago, Lrrr said: Depends, Cardiff have told people paying for season tickets they won't be getting a refund even if they can't get into the ground at all Perhaps someone with more legal knowledge than me could clarify but couldn't you just make a "money claim" against the club through the court system? Presumably you'd be blacklisted from ever buying tickets again though. Link to comment Share on other sites More sharing options...
Andy082005 Posted August 6, 2020 Report Share Posted August 6, 2020 4 minutes ago, Lrrr said: Depends, Cardiff have told people paying for season tickets they won't be getting a refund even if they can't get into the ground at all Fairly sure there will be one or two consumer laws that may say otherwise 2 minutes ago, !james said: I'm not talking about covid related refunds. The OP was asking for a refund if he didn't like the choice of manager. Yeah but surely he wouldn’t be that daft to ask for a refund for that reason.... ....would he? Link to comment Share on other sites More sharing options...
GTFABM Posted August 6, 2020 Report Share Posted August 6, 2020 2 minutes ago, Kashmir said: I’m not saying that to be high and mighty. I have sat through enough mediocre piss poor football over the years. But i won’t write someone off straight away. I will be the 1st to admit i thought cotterill would be a disaster but gave me one of the most enjoyable seasons i can remember. I will just wait and see Link to comment Share on other sites More sharing options...
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