wayne allisons tongues Posted September 12, 2020 Report Share Posted September 12, 2020 23 minutes ago, Port Said Red said: Easily? I am assuming this is not in house software so they will be dealing with developers who will probably have more than one client who would want apply different rules to how any changes are managed. Any patches or updates they come up with then have to be applied, tested and checked, normally to a test environment before being applied live. All this in a period when companies are mainly WFH, furloughing and dealing with other staffing issues. As an example the company I currently working (I leave at the end of October) are a major provider of payroll software. They would normally issue maybe 1 or 2 patches a year to their main version of the system, they have sent out 9 in the last 6 months. Whilst I and a few others have been furloughed, the developers and testers have been working overtime and weekends. But I am sure you are right, it should be “easily adapted”. The club have said refunds will be done by Sheff Wednesday. That is only 2 weeks to sort so seems pretty easy. Link to comment Share on other sites More sharing options...
Wrongagain Posted September 12, 2020 Report Share Posted September 12, 2020 6 minutes ago, Red Army 75 said: No code needed . Just log into your account My email from the club states that I will get a code emailed prior to the game - nothing arrived yet! Link to comment Share on other sites More sharing options...
eardun Posted September 12, 2020 Report Share Posted September 12, 2020 3 minutes ago, dave36 said: My email from the club states that I will get a code emailed prior to the game - nothing arrived yet! No, codes will only be sent if we are on Sky (as season ticket holders get to watch those for free) Link to comment Share on other sites More sharing options...
CHAZ MICHAELS Posted September 12, 2020 Report Share Posted September 12, 2020 8 minutes ago, dave36 said: My email from the club states that I will get a code emailed prior to the game - nothing arrived yet! There are no codes for this - once you've paid your £10 then from 2.30pm you should have access once you've logged in to your account. Link to comment Share on other sites More sharing options...
Wrongagain Posted September 12, 2020 Report Share Posted September 12, 2020 41 minutes ago, eardun said: No, codes will only be sent if we are on Sky (as season ticket holders get to watch those for free) Just tried logging in “you have no entitlements” Link to comment Share on other sites More sharing options...
eardun Posted September 12, 2020 Report Share Posted September 12, 2020 15 minutes ago, dave36 said: Just tried logging in “you have no entitlements” If you’ve paid your tenner, you should see the Coventry match as an active subscription in the account section on Robins TV? Link to comment Share on other sites More sharing options...
NYTRAM Posted September 12, 2020 Report Share Posted September 12, 2020 I won the Mansion Bet free stream, one of 10 lucky winners. I've already bought the stream so can't make use of code. If any one wants to use it please DM me ill send the code. You will need to have a log in already set up. Link to comment Share on other sites More sharing options...
Jeez Posted September 12, 2020 Report Share Posted September 12, 2020 Weirdly I forgot to buy a pass and it seems to be free on Robins TV. Link to comment Share on other sites More sharing options...
MelksRed Posted September 12, 2020 Report Share Posted September 12, 2020 2 hours ago, CHAZ MICHAELS said: There are no codes for this - once you've paid your £10 then from 2.30pm you should have access once you've logged in to your account. What if younare a season ticket holder and don't have sky? Link to comment Share on other sites More sharing options...
normanhillred Posted September 12, 2020 Report Share Posted September 12, 2020 3 minutes ago, Red Alert said: Weirdly I forgot to buy a pass and it seems to be free on Robins TV. Same for me, expected the feed to stop at kickoff but no. Love a freebie Link to comment Share on other sites More sharing options...
CloudyThatchers Posted September 12, 2020 Report Share Posted September 12, 2020 Just now, normanhillred said: Same for me, expected the feed to stop at kickoff but no. Love a freebie One login also work on more than one device at the same time Link to comment Share on other sites More sharing options...
eardun Posted September 12, 2020 Report Share Posted September 12, 2020 5 minutes ago, MelksRed said: What if younare a season ticket holder and don't have sky? The code will be so you can watch it on Robins TV without paying a tenner. Link to comment Share on other sites More sharing options...
Rocky Posted September 12, 2020 Report Share Posted September 12, 2020 Mate of mine hasn’t paid for stream but it is working. Link to comment Share on other sites More sharing options...
MelksRed Posted September 12, 2020 Report Share Posted September 12, 2020 8 minutes ago, eardun said: The code will be so you can watch it on Robins TV without paying a tenner. I haven't been sent a code...... Link to comment Share on other sites More sharing options...
eardun Posted September 12, 2020 Report Share Posted September 12, 2020 3 minutes ago, MelksRed said: I haven't been sent a code...... This match isn’t on sky! You have to pay £10 to watch today Link to comment Share on other sites More sharing options...
MelksRed Posted September 12, 2020 Report Share Posted September 12, 2020 19 minutes ago, eardun said: This match isn’t on sky! You have to pay £10 to watch today Pfft...... Link to comment Share on other sites More sharing options...
McNasty Filth Posted September 17, 2020 Report Share Posted September 17, 2020 Anyone not had their ST pro rata refund that was supposed to be refunded between the 5th-10th Sept? I pay monthly for my ST in the SS, so not sure whether this is why they are delaying my payment. Nothing in my bank acc or refunded to my CC?!? Link to comment Share on other sites More sharing options...
elhombrecito Posted September 17, 2020 Report Share Posted September 17, 2020 33 minutes ago, jaydee=inspiration said: Anyone not had their ST pro rata refund that was supposed to be refunded between the 5th-10th Sept? I pay monthly for my ST in the SS, so not sure whether this is why they are delaying my payment. Nothing in my bank acc or refunded to my CC?!? You should have had an email. Those who pay monthly will receive a double refund along with their refund for the Sheffield Wednesday game. Link to comment Share on other sites More sharing options...
McNasty Filth Posted September 17, 2020 Report Share Posted September 17, 2020 1 hour ago, elhombrecito said: You should have had an email. Those who pay monthly will receive a double refund along with their refund for the Sheffield Wednesday game. Thanks mate, was this a separate email in addition to the club statement. Never received if so? Link to comment Share on other sites More sharing options...
Admin phantom Posted September 17, 2020 Admin Report Share Posted September 17, 2020 40 minutes ago, jaydee=inspiration said: Thanks mate, was this a separate email in addition to the club statement. Never received if so? On 11/09/2020 at 13:12, phantom said: @jaydee=inspiration it was issued last Friday Link to comment Share on other sites More sharing options...
foghornred Posted September 17, 2020 Report Share Posted September 17, 2020 I paid £10 logged in and although it said that I had paid at the bottom of the page it said that I was not logged in even though my name was at the top of the page this happened for the Saturday match as well so from now on I shall listen on the radio as I have already wasted £30 (tried buying Northampton game twice ) and city were no help when they phoned after an e mail. Link to comment Share on other sites More sharing options...
Redandproud Posted September 22, 2020 Report Share Posted September 22, 2020 Just heard on BBC news, football fans may not be allowed in grounds untill next year at the earliest due to second wave of the virus, and football could be suspended again before Christmas, so how do we get a refund of S/T which I've already paid in full, any suggestions on this, Link to comment Share on other sites More sharing options...
Davefevs Posted September 22, 2020 Report Share Posted September 22, 2020 8 minutes ago, Redandproud said: Just heard on BBC news, football fans may not be allowed in grounds untill next year at the earliest due to second wave of the virus, and football could be suspended again before Christmas, so how do we get a refund of S/T which I've already paid in full, any suggestions on this, As it stands, you’ll continue to get match by match refunds, like you should’ve got for Coventry, until such point as the club change the process. Link to comment Share on other sites More sharing options...
Denbury Red Posted September 22, 2020 Report Share Posted September 22, 2020 I expect the club will continue to do what they have started - each week a refund for the upcoming home match will be made and then you can choose to pay for Robins TV should you wish. With no one knowing when/if fans will return this seems the fairest thing for the club to do. I doubt they would want to issue total refunds at this point. Link to comment Share on other sites More sharing options...
Bristol Rob Posted September 22, 2020 Report Share Posted September 22, 2020 1 minute ago, Davefevs said: As it stands, you’ll continue to get match by match refunds, like you should’ve got for Coventry, until such point as the club change the process. Don't imagine that process will change, it works well as it is. Link to comment Share on other sites More sharing options...
Monkeh Posted September 22, 2020 Report Share Posted September 22, 2020 11 minutes ago, Davefevs said: As it stands, you’ll continue to get match by match refunds, like you should’ve got for Coventry, until such point as the club change the process. Not had a refund yet Link to comment Share on other sites More sharing options...
Davefevs Posted September 22, 2020 Report Share Posted September 22, 2020 18 minutes ago, Bristol Rob said: Don't imagine that process will change, it works well as it is. Yes, was thinking more a dramatic decision, such as football cannot have crowds all season, forcing a potential re-think of refund strategy. As it stands, it’s fit for purpose. 8 minutes ago, Monkeh said: Not had a refund yet Have you chased the SLO or Supporter Services? Link to comment Share on other sites More sharing options...
UREDS_91 Posted September 22, 2020 Report Share Posted September 22, 2020 14 minutes ago, Monkeh said: Not had a refund yet Nor me, however they did send an email out saying that the refunds for the Cov and Wed game will be received by the end of the month, if it goes past that point then I'll start getting frustrated. Link to comment Share on other sites More sharing options...
Marvin Posted September 22, 2020 Report Share Posted September 22, 2020 NOTE TO DIRECT DEBIT SUPPORTERS Many thanks for your continued support and we hope it will not be too long before we are able to see you at Ashton Gate again. In the meantime we are working hard to process all refunds for the Coventry City game and the majority of these have now been completed. There is an unplanned but necessary upgrade to the system used to facilitate your refund, due to paying by direct debit, and we are working through these as quickly as we can to ensure this is carried out accurately. You will receive a refund for both the Coventry City and Sheffield Wednesday matches which will be credited to you by the end of the month. Please note that if you are in arrears you will not receive a refund. Once again, thank you for your patience and understanding. Link to comment Share on other sites More sharing options...
McNasty Filth Posted September 22, 2020 Report Share Posted September 22, 2020 OK, so I'm pretty sure a lot of our games this season are gonna get switched to a Sunday, which will **** me up as I have to work. So the question this leads me onto is, has anyone downloaded any free 'live stream recording' software that they can recommend before I start searching around the net? Pretty sure the pause button doesn't work and there is no way to re-watch the stream afterwards?!? Of course, this requires me to take a break around 30 mins before to set things up, but thats not a massive problem in terms of being 5mins away from my workplace. Link to comment Share on other sites More sharing options...
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