Meh Posted September 30, 2020 Report Share Posted September 30, 2020 4 minutes ago, Wealwayseatcheese said: I hope they are not classing arrears as money not received because they have messed direct debit collections up. If that is the case I will be venting my spleen next week if no refund has been received by then . Unfortunately I expect they will as all they will see on the system is number of payments made and if less than should be to date (3 is it before tomorrow?) then I think they will hold payment. I personally have not had that issue and all D/D’s taken but I still doubt I will see the promised credit so we will all be frustrated one way or the other no doubt !! Link to comment Share on other sites More sharing options...
Vincent Vega Posted October 1, 2020 Report Share Posted October 1, 2020 Got my refund this morning,followed by this month's payment going out. Lovely Link to comment Share on other sites More sharing options...
Wealwayseatcheese Posted October 1, 2020 Report Share Posted October 1, 2020 Well got my 2 game credit at midnight followed by September DD leaving account 5 mins later. All good I thought Then DD got returned again. This is what happened on 1st one in July. going to ring club to reset direct debit Link to comment Share on other sites More sharing options...
Meh Posted October 1, 2020 Report Share Posted October 1, 2020 I have something - does not look correct amount BUT it is something !! Link to comment Share on other sites More sharing options...
Meh Posted October 1, 2020 Report Share Posted October 1, 2020 34 minutes ago, Meh said: I have something - does not look correct amount BUT it is something !! Actually is correct. D/D x 10 Less £25 admin fee for year Divided by 23 And then X 2 Link to comment Share on other sites More sharing options...
TonyTonyTony Posted October 1, 2020 Report Share Posted October 1, 2020 3 hours ago, Vincent Vega said: Got my refund this morning,followed by this month's payment going out. Lovely Same. Link to comment Share on other sites More sharing options...
archie andrews Posted October 1, 2020 Report Share Posted October 1, 2020 34 minutes ago, TonyTonyTony said: Same. Snap Link to comment Share on other sites More sharing options...
Admin phantom Posted October 1, 2020 Admin Report Share Posted October 1, 2020 Money received Does feel odd to be paying an amount just to get a lower amount back Does anyone know how refunds will be paid going forward? On the week of a game, or monthly? Link to comment Share on other sites More sharing options...
oldland3 Posted October 1, 2020 Report Share Posted October 1, 2020 Got mine this morning Link to comment Share on other sites More sharing options...
TonyTonyTony Posted October 1, 2020 Report Share Posted October 1, 2020 43 minutes ago, phantom said: Money received Does feel odd to be paying an amount just to get a lower amount back I wonder if they are doing it to help their cashflow. Paying out the same day as its going in- neutral. Doesnt bother me really but just a thought. Link to comment Share on other sites More sharing options...
Meh Posted October 1, 2020 Report Share Posted October 1, 2020 5 hours ago, phantom said: Money received Does feel odd to be paying an amount just to get a lower amount back Does anyone know how refunds will be paid going forward? On the week of a game, or monthly? They stated software/programming issues as to reason why two together this time and we are never going to be in a position where we have got back more in credit than paid so on that basis I would hope game by game around the day of the game (give or take a day or two). Link to comment Share on other sites More sharing options...
Admin phantom Posted October 1, 2020 Admin Report Share Posted October 1, 2020 4 hours ago, Meh said: ...... on that basis I would hope game by game around the day of the game (give or take a day or two). Completely agree. Would be nice if it could be confirmed somewhere, so we know roughly when to look out for payments Link to comment Share on other sites More sharing options...
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