cidered abroad Posted November 25, 2020 Report Share Posted November 25, 2020 Can log in to the City site. Already used my code to watch Norwich. By cannot watch game as I'm told I'm not logged in. Typical City shambles. Link to comment Share on other sites More sharing options...
DaveF Posted November 25, 2020 Report Share Posted November 25, 2020 I had the same issue a few weeks ago and just kept retrying until it eventually worked. Are you on a VPN or are you abroad? Link to comment Share on other sites More sharing options...
tts_city Posted November 25, 2020 Report Share Posted November 25, 2020 mine says"The user doe s not have sufficient entitlements" i usually watch from vpn germany ok. Link to comment Share on other sites More sharing options...
Coin-op Posted November 25, 2020 Report Share Posted November 25, 2020 Any luck? Having the same problem. Link to comment Share on other sites More sharing options...
CyderInACan Posted November 25, 2020 Report Share Posted November 25, 2020 30 minutes ago, tts_city said: mine says"The user doe s not have sufficient entitlements" i usually watch from vpn germany ok. Turn your VPN off. Game isn’t available abroad. Link to comment Share on other sites More sharing options...
Coin-op Posted November 25, 2020 Report Share Posted November 25, 2020 No VPN. Am in UK today Link to comment Share on other sites More sharing options...
tts_city Posted November 25, 2020 Report Share Posted November 25, 2020 I get the same message with the VPN off as well even after clearing the cache, does my nut in all this faffing about.... Link to comment Share on other sites More sharing options...
GreedyHarry Posted November 25, 2020 Report Share Posted November 25, 2020 Same. Apparently I’m not logged in, but if that is the case how come I can check my account and see I have the season ticket voucher Link to comment Share on other sites More sharing options...
cidered abroad Posted November 25, 2020 Author Report Share Posted November 25, 2020 I am in Burnham on Sea. After an evening of emails with BS, I have discovered that I am a complete idiot. I have used computers since 1980 at work and at home. BS told me to look for the link to BCTV near my name in top right hand corner of my lap top. Screen set at 100%. It transpires that one has to scroll the whole page to the right to see the link button for BCTV. Any one with a brain would have this button shouting at the user from the middle of a standard screen. If the screen I can see is the same as a football pitch, the button for BCTV is situated in Duckmoor Road. It is that far away from middle of the screen. As it happened, I tried logging in on my phone via the BS App and hey ho, I was able to watch the game on there from about forty minutes in, but in miniature. That is until two minutes from final whistle when my phone ran out of charge. Lucky that I had good old fashioned steam Radio Bristol on so was still able to follow the game. A well earned point against a strong Watford side. If we had all our injured back and performing at top form, we could have a good season and not worry about about yo yo clubs like Watford! Link to comment Share on other sites More sharing options...
Unan Posted November 26, 2020 Report Share Posted November 26, 2020 11 hours ago, cidered abroad said: I am in Burnham on Sea. After an evening of emails with BS, I have discovered that I am a complete idiot. I have used computers since 1980 at work and at home. BS told me to look for the link to BCTV near my name in top right hand corner of my lap top. Screen set at 100%. It transpires that one has to scroll the whole page to the right to see the link button for BCTV. Any one with a brain would have this button shouting at the user from the middle of a standard screen. If the screen I can see is the same as a football pitch, the button for BCTV is situated in Duckmoor Road. It is that far away from middle of the screen. As it happened, I tried logging in on my phone via the BS App and hey ho, I was able to watch the game on there from about forty minutes in, but in miniature. That is until two minutes from final whistle when my phone ran out of charge. Lucky that I had good old fashioned steam Radio Bristol on so was still able to follow the game. A well earned point against a strong Watford side. If we had all our injured back and performing at top form, we could have a good season and not worry about about yo yo clubs like Watford! It's a browser/email provider problem, it hasn't scaled their email correctly. Link to comment Share on other sites More sharing options...
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