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Cardiff away carers ticket online

Red Skin


Hi Jerry,

I bought tickets online for Cardiff away for my son who has a disability and for myself.   We are both ST holders in the South Stand and have been for many years (Atyeo before that).  However, despite assigning the tickets to me and my son when buying, I did not receive a carers ticket and had to pay full price.

I am pretty sure I was able to buy my ST online for this season and the carers price was adjusted automatically.

It my son's birthday so as the queue on the phone was already 28 I didn't want to risk waiting and not get tickets, so I had to buy the ones at full price.   

Should I have been able to buy the carers ticket online?  Or don't Cardiff offer a carers ticket?

Many thanks


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