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Robins TV Listen Live last Saturday


Norn Iron
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If you were listening on Saturday, we lost the last couple of minutes audio commentary in the first half and most of the second half. 

I wrote an email during the match asking for a refund/response. I still haven't heard anything from BCFC. 

If you had emailed the club, what has been your response?

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12 hours ago, Norn Iron said:

If you were listening on Saturday, we lost the last couple of minutes audio commentary in the first half and most of the second half. 

I wrote an email during the match asking for a refund/response. I still haven't heard anything from BCFC. 

If you had emailed the club, what has been your response?

I did the same and also had nothing back. Customer service is awful.

@JerrySLO - anything you can do to help raise the issue and ask for a response?

Edited by KentRed
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On 16/09/2021 at 09:13, KentRed said:

I did the same and also had nothing back. Customer service is awful.

@JerrySLO - anything you can do to help raise the issue and ask for a response?

I have not had a reply from my 11th September email which was sent during the game.

Has anyone heard anything from the club regarding the lack of a full broadcast?

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13 hours ago, Norn Iron said:

I have not had a reply from my 11th September email which was sent during the game.

Has anyone heard anything from the club regarding the lack of a full broadcast?

I've also had no response back Norn Iron. The customer service / support is terrible. I've no idea where to try escalating so will most likely give up (probably exactly what they hope people will do).

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Jerry replied to me on the jerry SLO SECTION it is there. I made suggestions about how to mitigate the constant crap audio service. Take a look and I would suggest keep the pressure on. 

EDIT

Jerry has not responded to my follow up as it doesn’t seem checking OTIB SUPPORTER LIAISON section is a daily event. My advice right now is to add another question as I get the impression with his response that they are putting it on supporters to contact an unmanned inbox on match day, also I get the impression that I am just being treated as a whiner!!

 

Second edit. I have added this string to The SLO questions section it has to be moderated but  I would appreciate it if one of you can reiterate what is going on as I’ve been bitching about this stuff for years and get nowhere. 

Edited by REDOXO
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