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Refunds


Redandproud
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I paid my £10 on Monday 27th September, to watch Robins TV @Millwall , but I was rushed to hospital before the game KO with a heart problem, so I missed the game, is there any chance of a refund or watch another match for free, please advise, 

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Hi, Thanks for the message I hope you're feeling better.  We can't refund the Robins TV money as that's not a system we have access to, it's all dealt with by a 3rd party but what I can do is add £10.00 to your Bristol City rewards to spend in the club Shop.  If you would like me to do that let me have your supporter ID number and I'll get the £10.00 added.

 

Cheers Jerry

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