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Increase to Price of Ticket Postage


Olé

Question

I realise that the costs of many things are going up, including Royal Mail (as someone who ships parcels regularly), but with their letter prices still at most 77-84p for First Class franked (see below), is there any reason why City have increased the charge to supporters this season from £1.00 to £1.50 for posting out tickets?

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On top of a £1.00 per ticket booking fee, this is excessive. It can't be for handling or the cost of an envelope (!) as both services are provided free for in person collection (arguably at greater people cost), so why are those who receive by post penalised? Because it's an easy way to tack on extra charges with no push back?

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Thanks for the message, we will always offer a free option for supporters to collect tickets for away games from either our club shop or at the away teams stadium so they are covered with a free postage option regardless of where they live.  Home tickets are always available free as they are now emailed.  Postage hasn't been increased in my time working for City and the cost of a first class stamp is now 95p, factor in the price of postal collections from us and the cost of the franking service etc it was decided to increase our charge.

Were you specifically asking about away tickets? J

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