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Pokitren

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Posts posted by Pokitren

  1. On 06/08/2021 at 15:12, Norn Iron said:

    A heads up for their customer service.

    Yesterday, I noticed that my brewing dock was becoming more difficult to attach/detach. There seemed to be a hairline fracture on the joint mechanism. See photos. 

    I phoned for advice and was immediately told that if they could have photos, I could then get a response as to what can be done.

    Within 2 hours they replied that a new brew dock had been ordered and will be posted ASAP.

    What superb service. 

    I know that as I have the mk1 version, like any new invention there will be issues. Mk2 apparently is in development as a response to pinter owners' feedback.

    Can't fault The Greater Good.

    Really great service. It's rare to find a vendor who can resolve issues so quickly, and even in the customer's favor. I think the vendor himself didn't mind that there was a defect there. But if you have to choose, it's that kind of vendor.

    • Like 1
  2. On 20/09/2021 at 14:35, TMWANG50 said:

    Some interesting results last night be interesting to see if some of these teams can keep up their unbeaten starts. Just glad the Bears actually won a game even though they tried to throw a 17 point lead against he Bengals...

    Oh yeah, that was really beautiful, I enjoyed the game too!

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