bartolona Posted January 19, 2007 Share Posted January 19, 2007 Extended to 12 noon Monday for ST holders to claim their seats. Link to comment Share on other sites More sharing options...
cidercity1987 Posted January 19, 2007 Share Posted January 19, 2007 Extended to 12 noon Monday for ST holders to claim their seats.Hopefully everyone can stop moaning now and we can focus on tomorrows game instead. Link to comment Share on other sites More sharing options...
Redtucks Posted January 19, 2007 Share Posted January 19, 2007 ...till 12 noon Monday.Now on main site. Link to comment Share on other sites More sharing options...
CodeRed Posted January 19, 2007 Share Posted January 19, 2007 First - dealine for S/T's to claim their tickets extended to MondayThe club listened - so well done CS (doesn't help me though as I'm not an S/T but that's my own fault.)BUT he says we've sold 12000 tickets in 2 days and 65% of S/T's have taken up their seatsNow remember yesterday they said 9000 tkts sold on general sale ...according to the club.So that means 3000 sold to S/T's doesn't it? BUT if that's "65%" then we've only got 4600 S/T's ? that can't be right, so if we do have 8000 S/T's then 65% is 5200...so have we only sold (12000 minus 5200 = 6800) 6800 on general sale.None of the figures quoted by the club add up (no wonder they can't get the attendances right) so my point is:Will a couple of '000 tickets materialise on Tuesday for general sale?Or do I have false hope!!!CodeRed Link to comment Share on other sites More sharing options...
CodeRed Posted January 19, 2007 Share Posted January 19, 2007 Hopefully everyone can stop moaning now and we can focus on tomorrows game instead.there speaks a man with a ticket safely tucked away in the kitchen drawer !! Link to comment Share on other sites More sharing options...
cidercity1987 Posted January 19, 2007 Share Posted January 19, 2007 there speaks a man with a ticket safely tucked away in the kitchen drawer !! I know some people haven't been as lucky as me in getting tickets so soon, but it's clear that ST holders are now going to have ample opportunity to get their seats. So now there's not much to complain about imo. Link to comment Share on other sites More sharing options...
Dave L Posted January 19, 2007 Share Posted January 19, 2007 I know some people haven't been as lucky as me in getting tickets so soon, but it's clear that ST holders are now going to have ample opportunity to get their seats. So now there's not much to complain about imo.I broadly agree. Clearly there are lessons to be learned from what went wrong with ticketing arrangements this time. ST holders must be given a guaranteed first choice period for the next big game. But now Season Ticket holders will have had 5 days to secure their tickets which is surely ample time, and the best that could be hoped for given the tight schedule. I do have sympathy for those who live some distance from AG, but anyody who lives in the Bristol area should do what I did. Get off their arse, go to Ashton Gate and queue for a ticket. Call me old fashioned, but in the days before Internet and Phone bookings, that's what everybody did .. for hours on end sometimes. Honestly, the molly coddled younger generation ..... oops, Nurse is here, time for my medication. Link to comment Share on other sites More sharing options...
lukejones2 Posted January 19, 2007 Share Posted January 19, 2007 but anyody who lives in the Bristol area should do what I did. Get off their arse, go to Ashton Gate and queue for a ticket. Call me old fashioned, but in the days before Internet and Phone bookings, that's what everybody did .. for hours on end sometimes.Well I for one couldnt get away with that wth work.... Link to comment Share on other sites More sharing options...
Dollymarie Posted January 19, 2007 Share Posted January 19, 2007 Well I for one couldnt get away with that wth work....I couldnt have either, was just darn lucky that they kept the ticket office open so late last night. Link to comment Share on other sites More sharing options...
Chappers Posted January 19, 2007 Share Posted January 19, 2007 Clearly there are lessons to be learned from what went wrong with ticketing arrangements this time.The trouble is that they always make that promise, and then just repeat the same mistakes. And it's no good blaming lack of time, do they not have plans prepared in case of need? I have seen other Clubs publish proposed ticketing arrangements ahead of the replay, so that fans can plan ahead with regard to taking leave, or sending friends to the Gate, in case of need. Link to comment Share on other sites More sharing options...
lukejones2 Posted January 19, 2007 Share Posted January 19, 2007 And unlucky that work kept me away so late last night Link to comment Share on other sites More sharing options...
Seend Red Posted January 19, 2007 Share Posted January 19, 2007 I know some people haven't been as lucky as me in getting tickets so soon, but it's clear that ST holders are now going to have ample opportunity to get their seats. So now there's not much to complain about imo.Don't agree-the whole episode as been a complete shambles and for you say there nothing to complain about is just not right-how about the tens of people who don't have season tickets but attend reguarly and were unable to get tickets,I bet they've got something to complain about, how about me hanging on the end of a phone all day to secure my ticket only now to find out that actually the deadline is Monday and not Saturday!! The whole situation is amateurish at best and your attitude towards other supporters does come across as 'I'm all right jack' stuff the rest of you. Link to comment Share on other sites More sharing options...
cidercity1987 Posted January 19, 2007 Share Posted January 19, 2007 Don't agree-the whole episode as been a complete shambles and for you say there nothing to complain about is just not right-how about the tens of people who don't have season tickets but attend reguarly and were unable to get tickets,I bet they've got something to complain about, how about me hanging on the end of a phone all day to secure my ticket only now to find out that actually the deadline is Monday and not Saturday!! The whole situation is amateurish at best and your attitude towards other supporters does come across as 'I'm all right jack' stuff the rest of you.But by and large the people who have got their tickets in the general sale are also supporters who attend regularly. Everyone could think of reasons why s/he deserves a ticket. For example, I've been to 4 home games, 3 away games this season, contribute to this forum and am a fully paid up member of City World. Is that better/worse than someone whose gone to all the home games, but nothing else, and doesn't contribute any other money to the club? Who knows? The club certainly shouldn't discriminate either way.The fact is tickets went on sale on Thurs and non-ST holders had plenty of options on how to get one. Yes, people might have been at work, but given the limited time period (especially considering the possibility of a Rovers game to sell tickets for from Tuesday) I don't see how the club could have done anything differently to help these fans.Fair enough there are a few stories of non-City fans getting hold of tickets, which is something that should be looked at and it should have been easier for ST holders to get their tickets. However, we have an important league game tomorrow and it's getting totally overshadowed by the ticketing issue, which is unfair. Link to comment Share on other sites More sharing options...
Guest SarahB Posted January 19, 2007 Share Posted January 19, 2007 I couldnt have either, was just darn lucky that they kept the ticket office open so late last night.No me either went down last night and got mine. Only about 5 people in the queue when i got down there at 6pm. Link to comment Share on other sites More sharing options...
Tales From The Front Posted January 19, 2007 Share Posted January 19, 2007 But by and large the people who have got their tickets in the general sale are also supporters who attend regularly. Everyone could think of reasons why s/he deserves a ticket. For example, I've been to 4 home games, 3 away games this season, contribute to this forum and am a fully paid up member of City World. Is that better/worse than someone whose gone to all the home games, but nothing else, and doesn't contribute any other money to the club? Who knows? The club certainly shouldn't discriminate either way.The fact is tickets went on sale on Thurs and non-ST holders had plenty of options on how to get one. Yes, people might have been at work, but given the limited time period (especially considering the possibility of a Rovers game to sell tickets for from Tuesday) I don't see how the club could have done anything differently to help these fans.Fair enough there are a few stories of non-City fans getting hold of tickets, which is something that should be looked at and it should have been easier for ST holders to get their tickets. However, we have an important league game tomorrow and it's getting totally overshadowed by the ticketing issue, which is unfair.The club could have done plenty more. For starters as I and others posted yesterday and has subsequently been taken up by the Supporters Trust statement. The club should have the facility to enable Season Ticket holders to be able to purchase their ticket on-line. Therefore taking a large percentage out of the equation, which would have freed up the ticket office staff to deal with other catogories of fan, including those without net access. It's bizare that non-season ticket holders could buy on-line but not ST holders. Link to comment Share on other sites More sharing options...
BS10 RED Posted January 19, 2007 Share Posted January 19, 2007 And unlucky that work kept me away so late last night I wasnt allowed to get away from work to get mine in time till today but i then chose if my seat is safe till monday i may aswell go down tomorrow. Link to comment Share on other sites More sharing options...
cidercity1987 Posted January 19, 2007 Share Posted January 19, 2007 The club could have done plenty more. For starters as I and others posted yesterday and has subsequently been taken up by the Supporters Trust statement. The club should have the facility to enable Season Ticket holders to be able to purchase their ticket on-line. Therefore taking a large percentage out of the equation, which would have freed up the ticket office staff to deal with other catogories of fan, including those without net access. It's bizare that non-season ticket holders could buy on-line but not ST holders.In hindsight, yes that's what they should have done. The club doesn't have an online ticket office good enough to assign specific seats though. So ST holders can't reserve their seat online. As a league 1 club, on a 1 off occassion, it's debatable whether this improvement (expense) should be in place? I couldn't possibly answer that.To be fair, they weren't to know what demand was going to be like. Maybe that's naive but I'm sure most people didn't foresee that we'd sell 9,000 tickets in 1 day. I'm sure lessons will be learnt however and things will be better when the club has to sell possible Rovers tickets. Link to comment Share on other sites More sharing options...
beaverface Posted January 19, 2007 Share Posted January 19, 2007 If I'm honest I'm still a little worried even though the deadline has been pushed back to midday Monday.I've been trying to phone for the last two days as a season ticket holder, but each time I get an answer phone message saying that I'm a "valued" customer, the queue is full and please try again later! The phone system doesn't even give me a chance to hang on to try and join the telephone queue.The extension to Midday Monday doesn't exactly help too much, I'm guessing the club will be shut on Sunday, so they're only effectively giving us another half a day when I'm going to be at work!!The only option open to me is to take a 25minute drive down to the club on Saturday and pick the ticket up by hand because I can't get through using either the phone or internet, and I'm thinking every other working season ticket holder will be doing the same. Link to comment Share on other sites More sharing options...
Tales From The Front Posted January 19, 2007 Share Posted January 19, 2007 In hindsight, yes that's what they should have done. The club doesn't have an online ticket office good enough to assign specific seats though. So ST holders can't reserve their seat online. As a league 1 club, on a 1 off occassion, it's debatable whether this improvement (expense) should be in place? I couldn't possibly answer that.To be fair, they weren't to know what demand was going to be like. Maybe that's naive but I'm sure most people didn't foresee that we'd sell 9,000 tickets in 1 day. I'm sure lessons will be learnt however and things will be better when the club has to sell possible Rovers tickets.Agree hindsight is a wonderful thing, but the club on more than one occasion has demonstrated that is does not understand it's fan base. It seems to appreciated that at present a hard core of 9500 to 10000, will turn up regularly to watch third division football, but it consistently fails to recognise that when the product on offer represents quality or the "big" game, then the catchment of the greater Bristol area will out strip availibity.We all receive marketing and Season ticket circulars proclaiming the clubs drive for success and promotion to encourage sales. If the club is serious and I hope they are, then it really must formulate action plans, both with regard facilities and ticketing to deal with the result of any success. Because this is not a one off and it will continue to occur until the administrators implement procedures worthy of it's customers. Link to comment Share on other sites More sharing options...
Guest MaloneFM Posted January 19, 2007 Share Posted January 19, 2007 To be fair, they weren't to know what demand was going to be like. Maybe that's naive but I'm sure most people didn't foresee that we'd sell 9,000 tickets in 1 day.When we have 7,000 season ticket holders and quite a few havn't claimed their seats yet they shouldn't have sold nowhere near that amount. So 2,000 tickets went to non season ticket holders on a st day. But the picture of some bloke holding FIVE tickets in the Evil Post must make you smile eh?And to everyone thinking 'bring on the Rovers' in the Johnsons Paint...oh call it by its proper name....the Football League Trophy...do you REALLY think you'll get in to see it now? Link to comment Share on other sites More sharing options...
Pilnin Posted January 19, 2007 Share Posted January 19, 2007 Great!Scrumpy had booked Monday off to go down and queue to get our tickets! (as non Season Ticket holders)Now what?! Wish this club would make up their Ferking minds! Link to comment Share on other sites More sharing options...
SimplyRed Posted January 19, 2007 Share Posted January 19, 2007 Extending the deadline to Monday noon is all very well IF... IF... we can get through on the damn phone lines.If they say that 65% of STHs have taken up the seats, then the other 35% haven't been able to do so because THEY CAN'T GET THROUGH ON THE PHONELINE. What makes you think it's going to be any easier tomorrow or Monday?For those that say "get up off your arse and go down and queue", well that's fine if you have plenty of time to spare. Me? I commute to London daily and my 'day' lasts from 5am till 7pm, so you'll forgive me if I don't "get up off my arse" won't you?Because of that my weekend time is precious, and I don't think I should have to waste 2 hours of it to go to the ground and queue for a ticket, when there are other very convenient mediums that the club should "get off its arse" and do something about.It's a disgrace that STHs cannot reserve their seats via the internet or by a better telephone service.I have another suggestion - Why can't the club simply assume that STHs will take up their seat? All they need to do is make a statement that STHs should send a cheque/PO/cash to the club and if it's not received by a specified cut-off date, the club will release the seat. This sort of thing can be done in advance because, if the fixture doesn't materialise, they simply credit your STH 'account' with the money you've sent towards next year's ST or the next cup tie. Link to comment Share on other sites More sharing options...
Drew Peacock Posted January 19, 2007 Share Posted January 19, 2007 If they say that 65% of STHs have taken up the seats, then the other 35% haven't been able to do so because THEY CAN'T GET THROUGH ON THE PHONELINE.Don't be ridiculous. Most of the other 35% haven't taken them up because they are planning to get them tomorrow, as I am, or else they are not going.It will be busy at 9 AM tomorrow if anyone going to Oldham is planning to pick them up first, but I would be surprised if there is too much of a queue at any other time. Link to comment Share on other sites More sharing options...
Seend Red Posted January 19, 2007 Share Posted January 19, 2007 But by and large the people who have got their tickets in the general sale are also supporters who attend regularly. Everyone could think of reasons why s/he deserves a ticket. For example, I've been to 4 home games, 3 away games this season, contribute to this forum and am a fully paid up member of City World. Is that better/worse than someone whose gone to all the home games, but nothing else, and doesn't contribute any other money to the club? Who knows? The club certainly shouldn't discriminate either way.Thats just the point-It is for the club to prioritize tickets sales to insure the tickets go to the right people in the first instance, then what evers left should be left open to first come first serve, the thought that people have tickets that havent been all season over ones that have bugs me.The fact is tickets went on sale on Thurs and non-ST holders had plenty of options on how to get one. Yes, people might have been at work, but given the limited time period (especially considering the possibility of a Rovers game to sell tickets for from Tuesday) I don't see how the club could have done anything differently to help these fans.I can only talk for myself and you say I had plaenty of options? erm really! I couldnt book on line,that was a perk for Joe Public . I could pick them up in person if I fancied a 2 hour round journey and however long to queue and I couldnt get through on the phone, so please enlighten me to these options again?The club had 8 DAYS to shift the tickets and shifted 9000K on the first day,there nothing limited about that in my eyes, maybe I'm missing something? Fair enough there are a few stories of non-City fans getting hold of tickets, which is something that should be looked at and it should have been easier for ST holders to get their tickets. However, we have an important league game tomorrow and it's getting totally overshadowed by the ticketing issue, which is unfair.Why is it unfair? this is a current issue that need discussing,plus I'm sure come tomorrow this forum will be covered in match day threads. Link to comment Share on other sites More sharing options...
freezer Posted January 19, 2007 Share Posted January 19, 2007 There will probably be about 12 untaken season ticket seats by the deadline. Wouldn't it be nice if BCFC phoned those people who hadn't acquired their tickets and asked them if they wanted them , put aside, to collect on the day just in case they had trouble obtaining them.And they all lived happily ever after. Link to comment Share on other sites More sharing options...
Will Rollason Posted January 19, 2007 Share Posted January 19, 2007 so if you havent got a ticket you can phone up at 1 minute past 12 and ask then??? or what?the answer being "no" no tickets on "general sale" monday Link to comment Share on other sites More sharing options...
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