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nick jones of hereford

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  1. I bought the 3rd team shirt as a gift before the deadline in order to be able to also order a specific coloured training shirt half price, but when I logged on this wasn't allowed. I ended up ordering yet another training shirt, paying full price. In the event I paid full price for the 3rd team shirt and a training top - despite an advert clearly stating otherwise. As the shirts were a gift I proceeded with the purchase, but it is disappointing that the customer service is so poor.
  2. The advert refers to being able to buy a training top half price with the 3rd team top. It’s disappointing that although I can order a third team shirt I am unable to order the half price training top advertised- so I have to pay full price for another top. Then get a message that some items are not in stock & everything will be delivered together.
  3. I’ve paid £10 to watch the first half but with no sound. When I tried to sort this at half time I lost everything and had a message which claimed I haven’t paid to watch. ive paid a second £10 - again with no sound. hopefully I will be refunded £10 it’s frustrating that the IT doesn’t work properly
  4. If in 1982 someone said that we would have the ground, training facilities and infrastructure that we have now, I wouldn’t have believed them. Im one of many that paid hard earned cash to buy shares to keep the club alive. The fact that we’ve have now got a billionaire benefactor whose family are genuine supporters is something I would only have dreamed of. Yes, many of us are miffed at how the last few months have gone, but we are in a very good place regarding the future of our club.... and if you were a supporter of the blue few back in 1980 you would not have believed how the gap
  5. Sorry for your loss. Your father represented the very best in football helping young fans. RIP
  6. credit to Jerry at SLO; after my emailing to complain about the lack of an email from the club and the lack of a voucher code - he rang me. He’d both sorted it and apologised. Whilst I was understandably and justifiably miffed at the service, I give real credit for the reaction to my complaint.
  7. Bristol Sport are so frustrating! I spent nearly two hours earlier this week in a 'phone queue to contact the club. Eventually I was assured that I had a Bristol Sport account and that I should have been sent an email to indicate my preference. I was sent a link to complete, this I did immediately. It is now well past the 5 pm deadline to receive a voucher code and I still haven't received any email from the club or Bristol Sport. I resent having to get up to spend what will inevitably be another 2 hour queue tomorrow in an attempt to sort this. Of course I won't be able to par
  8. Any chance of getting the club to send emails to season ticket holders so that we can respond to the request to advise on which of the 3 options we wish to provide? I have a Bristol Sport account and so the club has my email address.
  9. For several years I have purchased season tickets for myself and two members of my family. One has received an email asking which of the 3 options he wishes to take up. I haven't received any email (and yes, I have checked my junk mail box). The other family member hasn't had any notification either. On checking the Bristol Sport website, it is clear that I am registered and so they have my email. If I don't receive email correspondence, what confidence can I have that I will receive appropriate links to watch the remaining matches? My previous experience of contacting the clu
  10. Thank you for posting the link, I really enjoyed listening. I recall that I was at home in Hereford and couldn't get radio Bristol - I got the news about Rovers's relegation from Sky TV reports I celebrated with the bottle of Bristol City branded champagne that my nephew/godson bought for my 60th birthday. I reflected that if it wasn't a City promotion to the promised land, Rovers being relegated to the Conference was well worthy of celebration. As I drank I recalled how in 1982 I contributed in my own small way to the survival of the club by purchasing shares which I could ill afford. I
  11. Thanks for the video, it's great to watch former heroes play.
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