City_USA Posted April 27, 2017 Author Report Share Posted April 27, 2017 Just now, AdamB said: CITY_USA, I've followed this up with a number of individuals. I'm pleased to say that we will be fulfilling the refund. The member of our Supporter Services team you've been dealing with today will contact you direct to request bank details for the refund. Kind regards, Adam AdamB Thank you for taking care of this. It is good to know that sometimes common sense can prevail. Hopefully the remaining fans will be offered the same solution. Gratefully, CITY_USA Link to comment Share on other sites More sharing options...
Super Posted April 27, 2017 Report Share Posted April 27, 2017 Just now, City_USA said: AdamB Thank you for taking care of this. It is good to know that sometimes common sense can prevail. Hopefully the remaining fans will be offered the same solution. Gratefully, CITY_USA Glad it got sorted for you mate. Link to comment Share on other sites More sharing options...
City_USA Posted April 27, 2017 Author Report Share Posted April 27, 2017 9 minutes ago, Stortz said: Good work Adam. Treat yourself to a beer @City_USA! Beer ? I may be in the USA but I'm still a Cider drinker! Thankfully cider is becoming huge Stateside and there are some decent ones to be had! Link to comment Share on other sites More sharing options...
City_USA Posted April 27, 2017 Author Report Share Posted April 27, 2017 10 minutes ago, Im_over_ere said: CITY_USA, if you give me your bank details I will transfer $50,000,000 that I currently have in my company bank account unused. This should be sufficient to cover your costs. Just need your bank details please..... FANTASTIC ! Just what I need to come over again next season. Check your inbox Link to comment Share on other sites More sharing options...
Garland-sweden Posted April 27, 2017 Report Share Posted April 27, 2017 Hello City USA. Remember Preston game on that tuesdaynight. I wrote that we had chance, you were saying: not to mutch to ask for 3 points when you travelled so long. Oj oj oj oj, thats history, but that was more than bad. After that game we went strong and play in this leauge next season. Next time you see a game, it will be a win. Coyr!!! Link to comment Share on other sites More sharing options...
City_USA Posted April 27, 2017 Author Report Share Posted April 27, 2017 5 minutes ago, REDOXO said: So another nutter that fly's to games. Good man. It's a bloody long way to go, but usually well worth it! Link to comment Share on other sites More sharing options...
RumRed Posted April 27, 2017 Report Share Posted April 27, 2017 1 hour ago, shelts said: Still waiting for my season ticket refund ..... When we're 100% mathematically safe I'd expect the invoice for another £50 as it's been such a successful season... Link to comment Share on other sites More sharing options...
1bristolcity Posted April 27, 2017 Report Share Posted April 27, 2017 2 minutes ago, City_USA said: Beer ? I may be in the USA but I'm still a Cider drinker! Thankfully cider is becoming huge Stateside and there are some decent ones to be had! Glad it worked out for you...well not in a way that would have been 3 points...but. Top fan. Good on ya Adam too, nice to see common sense prevails. Link to comment Share on other sites More sharing options...
Mike Hunt-Hertz Posted April 27, 2017 Report Share Posted April 27, 2017 22 minutes ago, Im_over_ere said: CITY_USA, if you give me your bank details I will transfer $50,000,000 that I currently have in my company bank account unused. This should be sufficient to cover your costs. Just need your bank details please..... Are you Im_over_nigerere? Link to comment Share on other sites More sharing options...
Fordy62 Posted April 27, 2017 Report Share Posted April 27, 2017 It's extremely disappointing that it took for the baying crowd for a genuine supporter (and one that had travelled from the USA no less) to get a refund. I think you all need to get yourself some lessons in customer service. Satisfactory outcome, but very poor lead up in truth. Link to comment Share on other sites More sharing options...
JoeAman08 Posted April 27, 2017 Report Share Posted April 27, 2017 The right decision was made. As has been stated, the refund wasn't announced immediately after the loss(obviously). I can imagine many disappointed fans binning their tickets to a forgetful Tuesday night in Preston. Now if you paid for it with cash then obviously it's your only proof but any payments made online or over the phone should've been easy enough to sort. Link to comment Share on other sites More sharing options...
City_USA Posted April 27, 2017 Author Report Share Posted April 27, 2017 Well thanks to @AdamB this has drawn to satisfactory conclusion for me, hopefully for others as well. Lets put this topic to bed and focus on cheering the lads over the finish line the next couple of days. I will be watching the game on line hopefully and cheering on in my pseudo Bristolian/American accent! Cheers to all, I'm off to work...COYR! Link to comment Share on other sites More sharing options...
REDOXO Posted April 27, 2017 Report Share Posted April 27, 2017 20 minutes ago, City_USA said: It's a bloody long way to go, but usually well worth it! I'm in Naperville Illinois. Where you at? you should sign into chat box on match day. Quite a few of us colonists in there Link to comment Share on other sites More sharing options...
City_USA Posted April 27, 2017 Author Report Share Posted April 27, 2017 8 minutes ago, REDOXO said: I'm in Naperville Illinois. Where you at? you should sign into chat box on match day. Quite a few of us colonists in there Arvada, Colorado. Just north of Denver. I'll try to remember to sign into chat box. If ever you're in CO, give me a shout I would love to meet up with some fellow Reds Link to comment Share on other sites More sharing options...
robinreliant Posted April 27, 2017 Report Share Posted April 27, 2017 51 minutes ago, Stortz said: Good work Adam. Treat yourself to a beer @City_USA! Put it on Tommo's slate. Link to comment Share on other sites More sharing options...
WhistleHappy Posted April 27, 2017 Report Share Posted April 27, 2017 So far so good then...... Now how's the class action PTSD compensation claim coming along? Many of the supporters who witnessed the horror of Deepdale are still suffering and its expected that some may bear the mental scars for life... Link to comment Share on other sites More sharing options...
CotswoldRed Posted April 27, 2017 Report Share Posted April 27, 2017 1 hour ago, 42nite said: Not good! Who is the current fans liason officer anyway? Maybe they should be able to liase with supporters in this situation and whoever is supposedly dealing with this at BS. Poor show Bristol Sport. Link to comment Share on other sites More sharing options...
BigAl&Toby Posted April 27, 2017 Report Share Posted April 27, 2017 1 hour ago, Fordy62 said: It's extremely disappointing that it took for the baying crowd for a genuine supporter (and one that had travelled from the USA no less) to get a refund. I think you all need to get yourself some lessons in customer service. Satisfactory outcome, but very poor lead up in truth. I agree. All those who suck up to the "right decision in the end" bollocks are deluded. Fact is it shouldn't have got to the stage where the OP should have needed to ask the question in the first place. And Adam B shouldn't have needed to consult to then do a U turn. Sadly this says it all about Bristol Sport. A bloody shambles. Link to comment Share on other sites More sharing options...
Red Army 75 Posted April 27, 2017 Report Share Posted April 27, 2017 Best solution in future. Is don't get beat embarrassingly 5 0 . Simples Link to comment Share on other sites More sharing options...
East End Old Boy Posted April 27, 2017 Report Share Posted April 27, 2017 If I'd been refunded for some of the dross I've put up with over the last 51 years following City, I'd have retired long ago! So, should the players who offered to refund the travelling fans be let off lightly by only coughing up for half, the ones who bothered to claim? Perhaps they would like to donate the rest the rest of the money to a worthy cause and I know they do support a very important local children's charity. Link to comment Share on other sites More sharing options...
shelts Posted April 27, 2017 Report Share Posted April 27, 2017 3 hours ago, RumRed said: When we're 100% mathematically safe I'd expect the invoice for another £50 as it's been such a successful season... Bristol Sport!! Link to comment Share on other sites More sharing options...
shelts Posted April 27, 2017 Report Share Posted April 27, 2017 I flew in from Knowle West and it seems I've discarded my match ticket from the Preston game ....... Link to comment Share on other sites More sharing options...
BobBobSuperBob Posted April 27, 2017 Report Share Posted April 27, 2017 Just now, shelts said: I flew in from Knowle West and it seems I've discarded my match ticket from the Preston game ....... In that case I bet the plane was 'borrowed' Link to comment Share on other sites More sharing options...
42nite Posted April 28, 2017 Report Share Posted April 28, 2017 Don't Adam Baker and Mike Kelly comment on various posts? What are your thoughts on this guys? Or maybe you'd prefer to just ignore this one and hope it quietly goes away? Link to comment Share on other sites More sharing options...
42nite Posted April 28, 2017 Report Share Posted April 28, 2017 1 hour ago, 42nite said: Don't Adam Baker and Mike Kelly comment on various posts? What are your thoughts on this guys? Or maybe you'd prefer to just ignore this one and hope it quietly goes away? Sorry AB and MK, I missed the bits where it had now been resolved. Apologies for the rant, my bad. Just think it took too much complaining and hence creating ill feeling before common sense prevailed. Link to comment Share on other sites More sharing options...
42nite Posted April 28, 2017 Report Share Posted April 28, 2017 I wish the 'edit' button would last a bit longer! Link to comment Share on other sites More sharing options...
Rob k Posted April 28, 2017 Report Share Posted April 28, 2017 13 hours ago, City_USA said: Beer ? I may be in the USA but I'm still a Cider drinker! Thankfully cider is becoming huge Stateside and there are some decent ones to be had! Angry orchard? Link to comment Share on other sites More sharing options...
Bristol Rob Posted April 28, 2017 Report Share Posted April 28, 2017 20 minutes ago, Rob k said: Angry orchard? Trump Scrump Link to comment Share on other sites More sharing options...
HitchinRed Posted April 28, 2017 Report Share Posted April 28, 2017 I guess the initial concern was that everyone would claim their refund based on a Bank statement, and then give their ticket to a mate (who wasn't there) to claim another refund. Despite other people's view, I would suggest that this was a understandable reaction to a reasonable concern. i personally think Adam deservess a lot of credit for resversing the decision when it became clear that the process wasn't going to be abused, and a lot of genuine fans were missing out. Well done Adam. Link to comment Share on other sites More sharing options...
Red Rag Posted April 28, 2017 Report Share Posted April 28, 2017 For the sake of £25 the club has made themselves look small time. Assume top earners get £15k A week thats around 4 seconds work for the privelidged. Shoot in foot springs to mind. Link to comment Share on other sites More sharing options...
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