I’ve still not received my season ticket. My wife and granddaughters have arrived.
I emailed them, and got a reply that mine was sent to my previous address. And if I can’t get to it, to pay £10 for a reprint. This was over a week ago.
i wrote back saying that I updated my online account last year with my new address, and the error was theirs. Plus we’ve still got redirection and if it had been sent there it would be redirected.
So far I’ve not had any reply and even sent an email on the weekend asking for an update.