CliftonCliff Posted February 14, 2011 Report Share Posted February 14, 2011 With the customary apology if this has already appeared on the forum, but has anyone else encountered difficulty in renewing online? It is only a few weeks since my last rant about the inefficiency of the ticket office and the amount of inconvenience that it regularly causes for supporters. On that occasion, they published the wrong date for the deadline for ST holders to claim their seats for an FA Cup match. Quite a few people posted about the trouble they'd had then. Clearly, either nobody from the club is listening, or else they don't care. I logged on today to renew and, surprise, surprise, the system will not permit me to do so. My seat, which I have had for God knows how many years, is shown as "unavailable". I'm sorry to go all grumpy old man about it once more, but it does your head in. How hard can it be to get this right? Anyone else similarly fallen foul of the adminstrative and technological disaster area that is the BCFC ticket office? And if so, did you find a way around it, other than spending half a day waiting on the phone or going all the bloody way to AG in person? And PS: In case anyone's interested, you cannot get around this by being in touch with them via email to resolve it, as far as I can see. Click on the 'Contact Us' option and you get - you guessed it - no links where the website says links should appear. The words 'brewery', 'a', 'in', 'piss-up', 'organise' and 'couldn't' spring to mind. CC Link to comment Share on other sites More sharing options...
Donald Posted February 14, 2011 Report Share Posted February 14, 2011 No problem for me renewing late this morning? All went through fine Link to comment Share on other sites More sharing options...
CliftonCliff Posted February 14, 2011 Author Report Share Posted February 14, 2011 No problem for me renewing late this morning? All went through fine Must be me, then: guess they're just not interested in my substantial three figure sum of money, after all. Link to comment Share on other sites More sharing options...
Markman Posted February 14, 2011 Report Share Posted February 14, 2011 Thats two of you trying - they did not expect a mad rush like that! Link to comment Share on other sites More sharing options...
Martyn Hocking Posted February 14, 2011 Report Share Posted February 14, 2011 No problem for me renewing late this morning? All went through fine You don't need to buy a season ticket to sit in the dugout Keith - get Stevie L to refund you next payday. Link to comment Share on other sites More sharing options...
BristolNorthEndRed Posted February 14, 2011 Report Share Posted February 14, 2011 Renewed my ticket Sunday evening. Everything worked perfectly. Was very impressed with smoothness of the whole transaction. Link to comment Share on other sites More sharing options...
Kenn Loyal Posted February 14, 2011 Report Share Posted February 14, 2011 No problem for me renewing late this morning? All went through fine No problem for me either, i wont be wasting hard earned cash renewing. Link to comment Share on other sites More sharing options...
Sargent Pepper Posted February 14, 2011 Report Share Posted February 14, 2011 No problem for me either, i wont be wasting hard earned cash renewing. Well you'd probably better change your name then eh? Link to comment Share on other sites More sharing options...
Admin phantom Posted February 15, 2011 Admin Report Share Posted February 15, 2011 Does anyone know if you can process the application on line and paying via the instalment scheme ? Link to comment Share on other sites More sharing options...
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