Ryan_BCFC Posted June 4, 2011 Report Share Posted June 4, 2011 I am yet to receive the away shirt which i had PRE-ORDERED !!!!!!! The money went out of my bank account ages ago. Sent them an email a few days ago and still no replie A phone-call maybe required Do they send an email to say the items have been dispatched because i am yet to receive one ?? Its a case of going missing in the royal mail, or it hasn't even been dispatched. Cheers. R.W Link to comment Share on other sites More sharing options...
Abraham Romanovich Posted June 4, 2011 Report Share Posted June 4, 2011 Due to the lack of interest ,all away matches have been cancelled this season and as a result the shirt has been withdrawn. Did you not get the email about this. Link to comment Share on other sites More sharing options...
!james Posted June 4, 2011 Report Share Posted June 4, 2011 better off calling them i would think rather than an email - Telephone Number: 0871 222 66 66 (option 0 then 1) says they are open until 1pm today, good luck! Link to comment Share on other sites More sharing options...
havanatopia Posted June 4, 2011 Report Share Posted June 4, 2011 So it's a rip of £40 for the shirt followed by a rip off 50p a minute to chase up the delivery. Nice. Link to comment Share on other sites More sharing options...
Brizzle Posted June 4, 2011 Report Share Posted June 4, 2011 I ordered one of last seasons for my little one two weeks ago. Had an email same day of ordering confirming disptach, with an email for any queries kevin.cumner@bcfc.co.uk So drop them an email with the detail and see what they will do. My shirt also hasn't arrived so contacted them on the above email addy. I've had a response saying wait until June 10th because of a backlog and the bank holiday. Hope that helps, at least use the email as it's free.... Link to comment Share on other sites More sharing options...
Ryan_BCFC Posted June 6, 2011 Author Report Share Posted June 6, 2011 Sent one more email. Hope for REPLAY this time If not will have to phone them i suppose !!! Arghhhh Link to comment Share on other sites More sharing options...
Guest Posted June 6, 2011 Report Share Posted June 6, 2011 Have you had any money withdrawn from your account? From what you describe it sounds to me as if the order wasn't processed correctly for whatever reason. Link to comment Share on other sites More sharing options...
Percy Parrot Posted June 6, 2011 Report Share Posted June 6, 2011 Hi Ryan, Sorry to hear about this - it shouldn't happen. I haven't heard of any other people having problems so I'll make sure we look into yours to see whether or not the order was placed without problems and whether it got dispatched ok. I suggest you email Luke.Palmer@bcfc.co.uk and explain the situation so Luke can look into it for you. If you copy me in too (Pete.Smith@bcfc.co.uk) and it will remind me to flag the email up with Luke when I get into the office tomorrow. regards (Apologies if this appears twice, fighting a losing battle with my internet connection) Link to comment Share on other sites More sharing options...
Ryan_BCFC Posted June 9, 2011 Author Report Share Posted June 9, 2011 I am very lucky to get my shirt after a week and a half After contacting our local delivery office, they finally establisehd where MY parcel had been sent to. It WAS NOT to my address. secondly they put the wrong name on the envelope......................... Total out of order. Who can i contact about this ?????????? Link to comment Share on other sites More sharing options...
SC_Red Posted June 9, 2011 Report Share Posted June 9, 2011 I am very lucky to get my shirt after a week and a half After contacting our local delivery office, they finally establisehd where MY parcel had been sent to. It WAS NOT to my address. secondly they put the wrong name on the envelope......................... Total out of order. Who can i contact about this ?????????? Nicky Campbell and the watchdog team. Or failing that maybe the manager at the club shop. Link to comment Share on other sites More sharing options...
Jordan Tansley Posted June 9, 2011 Report Share Posted June 9, 2011 I am very lucky to get my shirt after a week and a half After contacting our local delivery office, they finally establisehd where MY parcel had been sent to. It WAS NOT to my address. secondly they put the wrong name on the envelope......................... Total out of order. Who can i contact about this ?????????? I would suggest e-mailing the club official who Percy pointed you in the direction of in his post above, Link to comment Share on other sites More sharing options...
bristolcitysweden Posted June 9, 2011 Report Share Posted June 9, 2011 I am very lucky to get my shirt after a week and a half After contacting our local delivery office, they finally establisehd where MY parcel had been sent to. It WAS NOT to my address. secondly they put the wrong name on the envelope......................... Total out of order. Who can i contact about this ?????????? Anyone can make a misstake. What's the big deal? The people posting the shirts are probably working their asses off - for £6 a hour. Link to comment Share on other sites More sharing options...
Pickle Rick Posted June 9, 2011 Report Share Posted June 9, 2011 I am very lucky to get my shirt after a week and a half After contacting our local delivery office, they finally establisehd where MY parcel had been sent to. It WAS NOT to my address. secondly they put the wrong name on the envelope......................... Total out of order. Who can i contact about this ?????????? Rogue Traders, BBC would be your best bet mate. Disgraceful! Link to comment Share on other sites More sharing options...
Rocky Posted June 10, 2011 Report Share Posted June 10, 2011 Why anger yourself and post on a forum and email, when a simple phone call could have saved your blood pressure? Link to comment Share on other sites More sharing options...
Guest Posted June 10, 2011 Report Share Posted June 10, 2011 Why anger yourself and post on a forum and email, when a simple phone call could have saved your blood pressure? Don't suggest a logical thing such as that on this forum Link to comment Share on other sites More sharing options...
Bar BS3 Posted June 10, 2011 Report Share Posted June 10, 2011 I am very lucky to get my shirt after a week and a half After contacting our local delivery office, they finally establisehd where MY parcel had been sent to. It WAS NOT to my address. secondly they put the wrong name on the envelope......................... Total out of order. Who can i contact about this ?????????? How did your local delivery office establish which was your parcel, if it didn't have your name or address on it..?! Link to comment Share on other sites More sharing options...
Ryan_BCFC Posted June 10, 2011 Author Report Share Posted June 10, 2011 How did your local delivery office establish which was your parcel, if it didn't have your name or address on it..?! Because it was a recorded delivery item and nobdy was in, They had the little red card to take down to the delivery office and obviously had to sign for it. so from that she somehow managed to establish their house number etc Lets get one thing straight, they got my surname correct. !!!! Link to comment Share on other sites More sharing options...
bristolcitysweden Posted June 10, 2011 Report Share Posted June 10, 2011 Got my shirt today. Really like it Link to comment Share on other sites More sharing options...
Bar BS3 Posted June 10, 2011 Report Share Posted June 10, 2011 Because it was a recorded delivery item and nobdy was in, They had the little red card to take down to the delivery office and obviously had to sign for it. so from that she somehow managed to establish their house number etc Lets get one thing straight, they got my surname correct. !!!! ...and they left you a card as there was nobody in at the time. So they did send it to the right place aswell? Link to comment Share on other sites More sharing options...
Ryan_BCFC Posted June 10, 2011 Author Report Share Posted June 10, 2011 ...and they left you a card as there was nobody in at the time. So they did send it to the right place aswell? Nope i never got a card......... City gave me the tracking number . Link to comment Share on other sites More sharing options...
Dynamite Red Posted June 10, 2011 Report Share Posted June 10, 2011 Because it was a recorded delivery item and nobdy was in, They had the little red card to take down to the delivery office and obviously had to sign for it. so from that she somehow managed to establish their house number etc Lets get one thing straight, they got my surname correct. !!!! Its not Meldrew by chance is it. Link to comment Share on other sites More sharing options...
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