Dave Youell Posted April 8, 2012 Report Share Posted April 8, 2012 As above, I paid for them to be delivered and not recieved them. Advice please?! If I call tomorrow do you think that I'll be able to get replacements from the kiosks? I've got proof of payment and an email confirmation and all that. Thanks in advance Link to comment Share on other sites More sharing options...
Jordan Tansley Posted April 8, 2012 Report Share Posted April 8, 2012 As above, I paid for them to be delivered and not recieved them. Advice please?! If I call tomorrow do you think that I'll be able to get replacements from the kiosks? I've got proof of payment and an email confirmation and all that. Thanks in advance Can't go wrong with a phone-call I would say, they'll probably arrive in the morning though. Link to comment Share on other sites More sharing options...
Brizzle Jordan Posted April 8, 2012 Report Share Posted April 8, 2012 Sold out so you wont get them now.. On a serious note i'd definatley ring up and complain, surely you should have them as kick-off is less than 24 hours away. Very poor. Link to comment Share on other sites More sharing options...
BCAGFC Posted April 8, 2012 Report Share Posted April 8, 2012 Take all your documentation down EARLY, VERY EARLY and they will probably issues you new tickets. If you leave it late, you can bet you won;t get in on time. BCAGFC Link to comment Share on other sites More sharing options...
Tim S Posted April 8, 2012 Report Share Posted April 8, 2012 You wont receive them now as there is no post until Tuesday. If you have proof of purchace then the club shouldnt have any problems re-issuing them and you picking them up from the ticket office on the day. Just call first thing Monday morning. Dont panic, the club will see you right. We have some great and helpful staff in the ticket office. Link to comment Share on other sites More sharing options...
Jordan Tansley Posted April 8, 2012 Report Share Posted April 8, 2012 You wont receive them now as there is no post until Tuesday. If you have proof of purchace then the club shouldnt have any problems re-issuing them and you picking them up from the ticket office on the day. Dont panic, the club will see you right. We have some great and helpful staff in the ticket office. I was just about to correct myself. Link to comment Share on other sites More sharing options...
Lrrr Posted April 8, 2012 Report Share Posted April 8, 2012 Me and my dad didn't recieve ours once, we took along the email and proof we'd paid for them and went to the ticket office, they printed out new tickets for the seats we had bought. Link to comment Share on other sites More sharing options...
WellRedPhil Posted April 8, 2012 Report Share Posted April 8, 2012 After ordering a Forest and a Birmingham ticket last week they sent me 2 Birmingham tickets in the post so it's fair to say they're not providing the best service! Link to comment Share on other sites More sharing options...
MikeB Posted April 8, 2012 Report Share Posted April 8, 2012 I think youll be fine mate, Not a hundred percent sure though as Ive never been in that situation before, and If I preorder I usually leave them at the gate and pick them up just before the game, But if you get down there early or even phone through to the ticket office and explain tomorrow, im sure with proof of who you are, I'm guessing youll be fine Link to comment Share on other sites More sharing options...
kevinmabbuttshair Posted April 8, 2012 Report Share Posted April 8, 2012 Can't go wrong with a phone-call I would say, they'll probably arrive in the morning though. Link to comment Share on other sites More sharing options...
The Casual Connoisseur Posted April 8, 2012 Report Share Posted April 8, 2012 Are there still restricted view ones left? Link to comment Share on other sites More sharing options...
Dave Youell Posted April 8, 2012 Author Report Share Posted April 8, 2012 Cheers guys Link to comment Share on other sites More sharing options...
havanatopia Posted April 8, 2012 Report Share Posted April 8, 2012 Are there still restricted view ones left? Plenty of completely restricted views are still available with no charge, inside is a sell out though. Link to comment Share on other sites More sharing options...
Dave Youell Posted April 9, 2012 Author Report Share Posted April 9, 2012 Ok, rang them. They are in the ticket office waiting for collection for me, because they wern't sent?! I don't mind, but I've been charges an extra quid now for something that was never going to happen. At least I know I've got the tickets waiting, but would of been nice to know all of that in advance e.g. not offering delivery of tickets when it's not an option. Nevermind, buzzing for today, Always Believe! Link to comment Share on other sites More sharing options...
Guest Posted April 9, 2012 Report Share Posted April 9, 2012 Expect the office has been busy this week and they do try to do there best. I`m sure there are a few fans who would gladly give you your quid back if they can buy your ticket as well mind. Enjoy your day mate its only money. Link to comment Share on other sites More sharing options...
BcfcAllen Posted April 9, 2012 Report Share Posted April 9, 2012 Does anyone know if the ticket office will be open after todays game? I've got to collect a couple of brum tickets but wont get to bristol and to ashton gate until about 1:50/2:00. If the cues are already too bad by then i might wait til after the game if that's an option? Thanks Link to comment Share on other sites More sharing options...
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