RedM Posted June 12, 2014 Report Share Posted June 12, 2014 I just phoned up to renew and their system is down. They did take my name and number and said they will call back ASAP. Just a heads up for anyone thinking of phoning, it might be best to wait or while or phone and leave a number to be contacted if convenient. Link to comment Share on other sites More sharing options...
RedM Posted June 12, 2014 Author Report Share Posted June 12, 2014 Just saw a Tweet from the club saying they still are having technical difficulties and apologise. I was beginning to think they had forgotten me! Link to comment Share on other sites More sharing options...
RedM Posted June 12, 2014 Author Report Share Posted June 12, 2014 Link to comment Share on other sites More sharing options...
Mendip City Posted June 13, 2014 Report Share Posted June 13, 2014 Anyone else struggling to get through today? I'm just getting a message saying the ticket office is closed..... Link to comment Share on other sites More sharing options...
G Block Posted June 13, 2014 Report Share Posted June 13, 2014 From the clubs twitter... ALERT: The club's main phoneline - 0117 963 0600 - is currently experiencing problems. Apologies for the inconvenience. SEASON TICKETS: For renewals at present, please call either 0117 963 0661 or 0117 963 0663. Link to comment Share on other sites More sharing options...
RedM Posted June 13, 2014 Author Report Share Posted June 13, 2014 Tweet 1 minute ago saying 0117 9630600 is working again. Link to comment Share on other sites More sharing options...
Monkeh Posted June 13, 2014 Report Share Posted June 13, 2014 at least they are getting the tweets out, shame we have such a shit website provider otherwise they could of got it on there, Link to comment Share on other sites More sharing options...
Mendip City Posted June 13, 2014 Report Share Posted June 13, 2014 From the clubs twitter... ALERT: The club's main phoneline - 0117 963 0600 - is currently experiencing problems. Apologies for the inconvenience. SEASON TICKETS: For renewals at present, please call either 0117 963 0661 or 0117 963 0663. Thanks that's really helpful and I've just renewed. I'd previously left about 4 messages with them. Is there a way of pinning this thread as I'm sure I won't be the last.... There doesn't appear to be anything on the website either... I was thinking the phone/ticket problems were behind us! Roll on next season! Link to comment Share on other sites More sharing options...
Monkeh Posted June 13, 2014 Report Share Posted June 13, 2014 Thanks that's really helpful and I've just renewed. I'd previously left about 4 messages with them. Is there a way of pinning this thread as I'm sure I won't be the last....There doesn't appear to be anything on the website either... I was thinking the phone/ticket problems were behind us! Roll on next season! The club can't update the site on its own its got to go through the host (thank you football league) so its not always up to date, Link to comment Share on other sites More sharing options...
RedM Posted June 13, 2014 Author Report Share Posted June 13, 2014 I find the club website pretty hopeless for almost anything, that's why I started this topic yesterday. Their Twitter messages are much better, but I don't know how fans not on here or Twitter manage. I won't pin it for now as the deadline has nearly ended I think and people more likely to see this thread than read pinned stuff? Link to comment Share on other sites More sharing options...
Admin phantom Posted June 13, 2014 Admin Report Share Posted June 13, 2014 I won't pin it for now as the deadline has nearly ended I think and people more likely to see this thread than read pinned stuff? Last day for Dolman renewals is today Next week are renewals for people wanting to change seats etc W/C 23rd June on general sale for any new applications Link to comment Share on other sites More sharing options...
Dollymarie Posted June 13, 2014 Report Share Posted June 13, 2014 Last day for all those who moved from the EE to the Williams and only paid 50% as well. The balance has to be paid by today Link to comment Share on other sites More sharing options...
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