The Saturday Boy Posted July 28, 2014 Report Share Posted July 28, 2014 Took my normal sized 10 year old boy to AG to get a shirt this morning. Home shirts not in, expected in 7-10 days. Tried away kit on and the age 10 won't go over his head, the age 12 is way too big. Grrrrrrrrrrr. Link to comment Share on other sites More sharing options...
CITYAREREDANDWHITE Posted July 28, 2014 Report Share Posted July 28, 2014 Took my normal sized 10 year old boy to AG to get a shirt this morning. Home shirts not in, expected in 7-10 days. Tried away kit on and the age 10 won't go over his head, the age 12 is way too big. Grrrrrrrrrrr. Age 11? Link to comment Share on other sites More sharing options...
The Saturday Boy Posted July 28, 2014 Author Report Share Posted July 28, 2014 Don't do them apparently, sizes jump by two years! Link to comment Share on other sites More sharing options...
P'head Red Posted July 28, 2014 Report Share Posted July 28, 2014 Tell him to grow then. Link to comment Share on other sites More sharing options...
glynriley Posted July 28, 2014 Report Share Posted July 28, 2014 Took my normal sized 10 year old boy to AG to get a shirt this morning. Home shirts not in, expected in 7-10 days. Tried away kit on and the age 10 won't go over his head, the age 12 is way too big. Grrrrrrrrrrr. Undo the buttons. Link to comment Share on other sites More sharing options...
The Saturday Boy Posted July 28, 2014 Author Report Share Posted July 28, 2014 :laugh:, funnily enough that didn't help! Link to comment Share on other sites More sharing options...
collier Posted July 28, 2014 Report Share Posted July 28, 2014 Yea I went in today. They did actually have the home kit but had sold out, Just popular I guess!! You could have paid for it at the till and given them your address and they would have mailed it on arrival for free, well at least thats what I did. Sizes did seem a little strange. My boy is 10 in august but had to buy him a 14 yo shirt. He is a little bigger but not 14 year old teenager bigger. Link to comment Share on other sites More sharing options...
mightyreds89 Posted July 28, 2014 Report Share Posted July 28, 2014 I'm in the same boat, bought my son an age 5 he's a normal sized 4 year old but the 4 wouldn't go over his head at all. Got the 5 on him but was tough to get over his head on and off... But thought it would improve the more he wore it ie: loosen up. He's worn it once and it took 5 mins t get off he cried his eyes out and doesn't want to wear it again if I keep pulling it off him it will soon tear... Major design fault.... I know 4 other people who have been to the gate and not bought as they can't get it over there child's head.... In fact 3 got the shirts stuck on there kids head in store.... Not sure how to approach with shop as worn for a few hours but is not useable now?! Link to comment Share on other sites More sharing options...
RedM Posted July 28, 2014 Report Share Posted July 28, 2014 I'm in the same boat, bought my son an age 5 he's a normal sized 4 year old but the 4 wouldn't go over his head at all. Got the 5 on him but was tough to get over his head on and off... But thought it would improve the more he wore it ie: loosen up. He's worn it once and it took 5 mins t get off he cried his eyes out and doesn't want to wear it again if I keep pulling it off him it will soon tear... Major design fault.... I know 4 other people who have been to the gate and not bought as they can't get it over there child's head.... In fact 3 got the shirts stuck on there kids head in store.... Not sure how to approach with shop as worn for a few hours but is not useable now?! I'd go back with it, if enough people have complained or even commented the sizing is out of proportion I'm sure they will be happy to exchange. You and your child don't need the upset and stress. I thought it was common knowledge that children's heads are much bigger than their body size. Has the shirt manufacturer only made adult sizes before perhaps ? Link to comment Share on other sites More sharing options...
Red Skin Posted July 28, 2014 Report Share Posted July 28, 2014 I thought it was common knowledge that children's heads are much bigger than their body size. Has the shirt manufacturer only made adult sizes before perhaps ? I think they have only manufactured for rugby players before. Smaller brains, smaller heads. Link to comment Share on other sites More sharing options...
The Saturday Boy Posted July 29, 2014 Author Report Share Posted July 29, 2014 I'd take it back too. I told the shop yesterday that the head sizes seemed wrong so don't think it will be a surprise to them. Link to comment Share on other sites More sharing options...
RedM Posted July 29, 2014 Report Share Posted July 29, 2014 Also I thought an item had to be 'fit for purpose'. If a 4 year old gets stuck in a 5 year olds shirt then it clearly isn't. Go back and let us know how you get on, lots of people will be looking to kit out their children and will be interested in any info too. Link to comment Share on other sites More sharing options...
CITYAREREDANDWHITE Posted July 29, 2014 Report Share Posted July 29, 2014 Are you not able to undo all the buttons Link to comment Share on other sites More sharing options...
Lack of Action Man Posted July 29, 2014 Report Share Posted July 29, 2014 Yea I went in today. They did actually have the home kit but had sold out, Just popular I guess!! You could have paid for it at the till and given them your address and they would have mailed it on arrival for free, well at least thats what I did. Sizes did seem a little strange. My boy is 10 in august but had to buy him a 14 yo shirt. He is a little bigger but not 14 year old teenager bigger. Have they got any goalie shirts in yet? Link to comment Share on other sites More sharing options...
RedM Posted July 29, 2014 Report Share Posted July 29, 2014 They had keepers shirts when I was in the shop yesterday, adults. I didn't look to see if they had kids sizes though. Looks like they are getting more stock in day by day? Oops, not sure why image posted sideways, not added an image before. Link to comment Share on other sites More sharing options...
Lack of Action Man Posted July 29, 2014 Report Share Posted July 29, 2014 They had keepers shirts when I was in the shop yesterday, adults. I didn't look to see if they had kids sizes though. Looks like they are getting more stock in day by day?image.jpg Oops, not sure why image posted sideways, not added an image before. Thanks RedM, Pay day can't come quick enough now! Away shirt, Goalie shirt... and tempted to buy another home shirt... I must be mad! Link to comment Share on other sites More sharing options...
The Saturday Boy Posted July 29, 2014 Author Report Share Posted July 29, 2014 Re undoing all the buttons - the buttons don't go all the way down to the opening, past the last one there is about an inch of sewn up material - could get the wife to unpick it guess! Link to comment Share on other sites More sharing options...
Coombsy Posted July 30, 2014 Report Share Posted July 30, 2014 We went to city shop today for a kit to fit a nine year old would not fit over his head tried to more sizes up still would not fit Asked why they said they knew that the shirt has this problem I asked why have them on show and in stock they should be sent back I have to say left shop very disappointed with an up set son It's not good enough if they all ready know about this Lucky I took him with me to try on Thought the staff would of offered to take my number and call me when they have fixed this with shirts Instead they said try next week very poor customer service my son and I very proud of are club buys new kit every year Would have been nice to have got one to take on holiday to promote are club Hope Dave l reads this and with his contacts sort out with kit with shop Link to comment Share on other sites More sharing options...
ChippenhamRed Posted July 30, 2014 Report Share Posted July 30, 2014 I think they have only manufactured for rugby players before. Smaller brains, smaller heads. As opposed to footballers, who are renowned for their intelligence. Link to comment Share on other sites More sharing options...
MichaelRobartes Posted July 30, 2014 Report Share Posted July 30, 2014 As opposed to footballers, who are renowned for their intelligence. You read my mind. Link to comment Share on other sites More sharing options...
Bar BS3 Posted July 30, 2014 Report Share Posted July 30, 2014 We went to city shop today for a kit to fit a nine year old would not fit over his head tried to more sizes up still would not fit Asked why they said they knew that the shirt has this problem I asked why have them on show and in stock they should be sent back I have to say left shop very disappointed with an up set son It's not good enough if they all ready know about this Lucky I took him with me to try on Thought the staff would of offered to take my number and call me when they have fixed this with shirts Instead they said try next week very poor customer service my son and I very proud of are club buys new kit every year Would have been nice to have got one to take on holiday to promote are club Hope Dave l reads this and with his contacts sort out with kit with shop If Dave L does read this, then I hope that he can make some sense of it!! Link to comment Share on other sites More sharing options...
mightyreds89 Posted July 30, 2014 Report Share Posted July 30, 2014 I went to the shop today and explained my situation... Shirt fits fine don't need bigger, don't need smaller the issue is the head size is out of proportion its a design fault, the lad was like oh right... I'll get you a bigger size for the head..... My reply well the kit would be too big then... Really I'd like a refund, can't do that. He then asked a senior member of staff for some advice she was great and said it's a well known issue and a definate design fault and has been reported we are waiting for a new collar design to arrive, can't say when maybe a few weeks time... Offered to call me when in or refund so took the immediate refund offer to avoid complication. Was really pleased with her assistance but still can't work out why if it's a problom 1) kits are atill for sale and 2) the message had not been communicated to all staff as had she not been there it would have turned into a debate/argument. Better communication needed. But happy with end results. Link to comment Share on other sites More sharing options...
RedM Posted July 31, 2014 Report Share Posted July 31, 2014 I went to the shop today and explained my situation... Shirt fits fine don't need bigger, don't need smaller the issue is the head size is out of proportion its a design fault, the lad was like oh right... I'll get you a bigger size for the head..... My reply well the kit would be too big then... Really I'd like a refund, can't do that. He then asked a senior member of staff for some advice she was great and said it's a well known issue and a definate design fault and has been reported we are waiting for a new collar design to arrive, can't say when maybe a few weeks time... Offered to call me when in or refund so took the immediate refund offer to avoid complication. Was really pleased with her assistance but still can't work out why if it's a problom 1) kits are atill for sale and 2) the message had not been communicated to all staff as had she not been there it would have turned into a debate/argument. Better communication needed. But happy with end results. I think they should all be taken off the shelf. If someone goes into the shop to purchase one there should be a notice directing you to speak to a member of staff. The situation can then be explained and if you are 'lucky' enough to have a child with a small head or likes a huge shirt you can purchase one if you don't want to wait for the redesign. This would stop people purchasing shirts and having the hassle to return them. Many may be being bought as presents to given in a few weeks time, or even being sent abroad so the problem won't be known for a while. Link to comment Share on other sites More sharing options...
The Saturday Boy Posted July 31, 2014 Author Report Share Posted July 31, 2014 Link to comment Share on other sites More sharing options...
BA12RED Posted July 31, 2014 Report Share Posted July 31, 2014 Link to comment Share on other sites More sharing options...
BA12RED Posted July 31, 2014 Report Share Posted July 31, 2014 *Into the collar , stupid iPhone predictive text haha Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.