Slack Bladder Posted October 3, 2015 Report Share Posted October 3, 2015 Sorry if this has been mentioned in another thread, but the gates leading out of the South Stand car park into Raynes Rd were locked again after the match.(MK Dons)The club need to sort this out, before somebody gets hurt. Link to comment Share on other sites More sharing options...
Mad Cyril Posted October 4, 2015 Report Share Posted October 4, 2015 SC has changed his request that 'fans stay until the end' to 'stay 30 mins after the end'..... Link to comment Share on other sites More sharing options...
havanatopia Posted October 4, 2015 Report Share Posted October 4, 2015 Are there parallels here:-Prepare to pay top dollar to buy a player yet offer lower than competitive wages.Spend millions on new facilities yet fail to do the necessary training and logistics prior to opening. How difficult can it be to at the very least organise a queue? And talking of queues I thought they were supposed to be a thing of the past with a supply line well in excess of suffering bottlenecks? I trust systems software and logistics did go out to full and proper tender? I mean that is a given right? If that is not the case then frankly somebody needs to lose their job over it. There are ZERO excuses for a system that could and should have had proper tendering, full and proper off site demonstration, soft opening, corrective training and full opening. I am not even in the business but that much is basic common sense. Surely the club did ALL of that no? if all of these reports are true, and nobody should have any reason to doubt you guys, then any form of excuse for messing this up is simply not acceptable because it was all completely avoidable. Such is society these days:- "we must ensure this never happens again" That line is pathetic and defeatist and useless.Bit like the USA; spend a trillion dollars executing a war in Iraq then fail to understand or deal with the 'peace'.There are many similar parallels. Of course.. the club may have a valid excuse for all of this!!!!! Link to comment Share on other sites More sharing options...
London expats Posted October 4, 2015 Report Share Posted October 4, 2015 I said a similar thing weeks ago and got slated by some on here. The running of the new stadium is incompetent. larger queues than ever,untrained staff.Exit gates locked (Raynes road)No handrails to upper rows in South Stand We have had 5 home games not counting the Rugby games to improve some of these issues who is the stadium manager ! Anyone know Link to comment Share on other sites More sharing options...
MichaelRobartes Posted October 4, 2015 Report Share Posted October 4, 2015 If they must shut the gate before and during the game, how difficult is it to get someone to go and open it just before the final whistle? Poor. Link to comment Share on other sites More sharing options...
Frenchay Red Posted October 4, 2015 Report Share Posted October 4, 2015 Dolman entrance became the exit yesterday for the first time. The turnstiles rotated the other way to let you through. Much better arrangement than the patio doors! Link to comment Share on other sites More sharing options...
Slack Bladder Posted October 4, 2015 Author Report Share Posted October 4, 2015 Somebody has posted pictures in the " Dolman Half Time" threadI've emailed David LloydHopefully we'll get a response from the club. Link to comment Share on other sites More sharing options...
Bristol Rob Posted October 4, 2015 Report Share Posted October 4, 2015 I think part of the problem is that getting to the concourse is so much easier than when it was accessing the DEH so lots more people are using it.Also, it doesn't help that each concession stand sells everything.If some only sold hot drinks and food and others only beer that could be pre poured), there will probably be more people getting what they want in a timely manner. Link to comment Share on other sites More sharing options...
Phileas Fogg Posted October 4, 2015 Report Share Posted October 4, 2015 Somebody has posted pictures in the " Dolman Half Time" threadI've emailed David LloydHopefully we'll get a response from the club.Good luck getting a reply to the email.. Link to comment Share on other sites More sharing options...
Admin phantom Posted October 4, 2015 Admin Report Share Posted October 4, 2015 Link to comment Share on other sites More sharing options...
Up The City! Posted October 4, 2015 Report Share Posted October 4, 2015 That is shocking. Link to comment Share on other sites More sharing options...
RumRed Posted October 4, 2015 Report Share Posted October 4, 2015 Unbelievable these days,but it happens at so many events like festivals etc, you'd hope they'd learnt but obviously not. Link to comment Share on other sites More sharing options...
Aizoon Posted October 4, 2015 Report Share Posted October 4, 2015 You do wonder whether anybody at the club is listening Link to comment Share on other sites More sharing options...
Aizoon Posted October 4, 2015 Report Share Posted October 4, 2015 That is shocking.And if anything does happen, God forbid, we'll hear it all from the club. "Unfortunate accident", "Individual errors", "Lessons to be learned for the future"... Why can't they learn their bloody lessons in advance? Link to comment Share on other sites More sharing options...
Nomad Posted October 4, 2015 Report Share Posted October 4, 2015 It's not as simple as opening a gate. You need to locate the key which is no doubt in a locked safe for which you need to, er ...... locate the keyholder. The keyholder and gate steward then need to visit the key safe and retrieve the key. The gate steward probably has to sign for it triplicate. Only then can the gate steward attend and open said gate. Link to comment Share on other sites More sharing options...
Rich Posted October 5, 2015 Report Share Posted October 5, 2015 Gates locked (twice), turnstiles shut, cherry picker blocking views, queues for food outlets, run out of certain items, excess drinks poured and wasted at half time, that's just the south stand. Whoever is in charge should be sacked. Link to comment Share on other sites More sharing options...
alexukhc Posted October 6, 2015 Report Share Posted October 6, 2015 I said a similar thing weeks ago and got slated by some on here. The running of the new stadium is incompetent. larger queues than ever,untrained staff.Exit gates locked (Raynes road)No handrails to upper rows in South Stand We have had 5 home games not counting the Rugby games to improve some of these issues who is the stadium manager ! Anyone know stadium project development manager is Pete Smith, use to play football with him for Isle of Wedmore. We took him to his first game, he was briefly the City cat but wasn't the City cat during the Wolfie and the piggy fight, been matey with Jon Landsdown for awhile now. As for stadiums he studied history at university, so please tell me how he got the city job of being stadium development manager? Link to comment Share on other sites More sharing options...
View from the Dolman Posted October 6, 2015 Report Share Posted October 6, 2015 stadium project development manager is Pete Smith, use to play football with him for Isle of Wedmore. We took him to his first game, he was briefly the City cat but wasn't the City cat during the Wolfie and the piggy fight, been matey with Jon Landsdown for awhile now. As for stadiums he studied history at university, so please tell me how he got the city job of being stadium development manager? Surely he's just project manager. You don't need a Wembley architect for that. Link to comment Share on other sites More sharing options...
RedM Posted October 6, 2015 Report Share Posted October 6, 2015 From the BS website: An awful lot of Cheifs and Heads there, but in answer to who is stadium manager my guess is Mark KellyExecutive Chairman: Martin GriffithsChief Executive: Andrew BillinghamDirectors: Chris Booy, Andrew Billingham, Keith Dawe, Martin Griffiths, Jon LansdownEXECUTIVE MANAGEMENTExecutive Chairman: Martin GriffithsChief Executive: Andrew BillinghamChief Stadium Operating Officer: Mark KellyChief Communications Officer: Lisa KnightsChief Technology Officer: Frazer HallidayMANAGEMENTHead of Commercial Partnerships: Suzanne RoperHead of Marketing: Matthew JoyHead of Supporter Services: Kay McGintyHead of Retail: Luke PalmerHead of Communications: Adam BakerDigital Media Manager: Richard PepperMedia Manager: Tom TaintonBusiness Development Manager: Jemma HallStadium Development Project Manager: Peter Smith Link to comment Share on other sites More sharing options...
Admin phantom Posted October 6, 2015 Admin Report Share Posted October 6, 2015 Yep, Mark Kelly is stadium manager who responds promptly to emails sent to him. Not sure the other guy is relevant in this topic Link to comment Share on other sites More sharing options...
Mad Cyril Posted October 6, 2015 Report Share Posted October 6, 2015 As for stadiums he studied history at university, so please tell me how he got the city job of being stadium development manager? er, because the Stadium Development Management course was full? Link to comment Share on other sites More sharing options...
glynriley Posted October 6, 2015 Report Share Posted October 6, 2015 Any chance they could lock the entrance gates next home game Link to comment Share on other sites More sharing options...
Sir Colby-Tit Posted October 6, 2015 Report Share Posted October 6, 2015 Are there parallels here:-Prepare to pay top dollar to buy a player yet offer lower than competitive wages.Spend millions on new facilities yet fail to do the necessary training and logistics prior to opening. How difficult can it be to at the very least organise a queue? And talking of queues I thought they were supposed to be a thing of the past with a supply line well in excess of suffering bottlenecks? I trust systems software and logistics did go out to full and proper tender? I mean that is a given right? If that is not the case then frankly somebody needs to lose their job over it. There are ZERO excuses for a system that could and should have had proper tendering, full and proper off site demonstration, soft opening, corrective training and full opening. I am not even in the business but that much is basic common sense. Surely the club did ALL of that no? if all of these reports are true, and nobody should have any reason to doubt you guys, then any form of excuse for messing this up is simply not acceptable because it was all completely avoidable. Such is society these days:- "we must ensure this never happens again" That line is pathetic and defeatist and useless.Bit like the USA; spend a trillion dollars executing a war in Iraq then fail to understand or deal with the 'peace'.There are many similar parallels. Of course.. the club may have a valid excuse for all of this!!!!! All fur coat and no knickers Link to comment Share on other sites More sharing options...
Slack Bladder Posted October 6, 2015 Author Report Share Posted October 6, 2015 I had an email reply from David Storr " Head of Safety and Security" who says Thanks for your email, I was made aware of this after the game and we have already addressed this with our stewarding company. I will personally check in future that this gate is unlocked and opened during the second half ready for the end of the game. Link to comment Share on other sites More sharing options...
Red Bill Posted October 6, 2015 Report Share Posted October 6, 2015 When I was young, I worked for ABC Cinemas. If any of the exits were found to be locked while customers were on the premises the manager was sacked with no recourse. Common sense innit? Link to comment Share on other sites More sharing options...
Laner Posted October 6, 2015 Report Share Posted October 6, 2015 Unlocking the gate... job for Mr Ashton maybe? Link to comment Share on other sites More sharing options...
SC&T Board Members Blagdon red Posted October 6, 2015 SC&T Board Members Report Share Posted October 6, 2015 I had an email reply from David Storr " Head of Safety and Security" who says Thanks for your email, I was made aware of this after the game and we have already addressed this with our stewarding company. I will personally check in future that this gate is unlocked and opened during the second half ready for the end of the game.That's what I call a good, clear and informative response from someone taking responsibility on themselves to ensure that something is done.Well done, Mr Storr. BS colleagues please take note. Link to comment Share on other sites More sharing options...
London expats Posted October 6, 2015 Report Share Posted October 6, 2015 Slack Bladder, Do you still have his e mail address by any chancenice to see a sensible reply Link to comment Share on other sites More sharing options...
Slack Bladder Posted October 6, 2015 Author Report Share Posted October 6, 2015 Slack Bladder, Do you still have his e mail address by any chancenice to see a sensible replydavid.storr@bristol-sport.co.ukTo be fair I wrote to David Lloyd and he must have passed my message onto the right person. Link to comment Share on other sites More sharing options...
Mad Cyril Posted October 6, 2015 Report Share Posted October 6, 2015 Unlocking the gate... job for Mr Ashton maybe?mr Ashton is too busy destroying the toilets, stand by stand.I wouldn't want him going anywhere near the exit gates. Link to comment Share on other sites More sharing options...
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