boadle Posted January 4, 2018 Report Share Posted January 4, 2018 I bought a couple of t-shirts from the online club shop, but they are a little small on me. Is it likely that the club would swap them for a size up if I posted them back? Link to comment Share on other sites More sharing options...
Davefevs Posted January 4, 2018 Report Share Posted January 4, 2018 4 minutes ago, boadle said: I bought a couple of t-shirts from the online club shop, but they are a little small on me. Is it likely that the club would swap them for a size up if I posted them back? Have they still got the tags in them? Are you within 14 days of buying (Distance Selling Rules)? Link to comment Share on other sites More sharing options...
boadle Posted January 4, 2018 Author Report Share Posted January 4, 2018 Hi Dave, In my excitement I pulled the paper tags off (but likely still have them). Yes, within 14 days. Link to comment Share on other sites More sharing options...
Davefevs Posted January 4, 2018 Report Share Posted January 4, 2018 I haven’t ordered anything online, but you’re probably best getting a "returns form’ from them. You shouldn’t have to pay return postage if you state that "size not as expected’ or something like that. All if this info should be online, but also go back to your order email. Link to comment Share on other sites More sharing options...
boadle Posted January 4, 2018 Author Report Share Posted January 4, 2018 Thanks Dave! Link to comment Share on other sites More sharing options...
BobBobSuperBob Posted January 4, 2018 Report Share Posted January 4, 2018 27 minutes ago, Davefevs said: I haven’t ordered anything online, but you’re probably best getting a "returns form’ from them. You shouldn’t have to pay return postage if you state that "size not as expected’ or something like that. All if this info should be online, but also go back to your order email. If that doesn’t work there’s the dilemma of is it worth trying to lose a few pounds so your new purchase fits !!! #Beenthere Link to comment Share on other sites More sharing options...
wendyredredrobin Posted January 4, 2018 Report Share Posted January 4, 2018 The only problem is that they maynot have the larger size in stock. With our success on the field, merchandise is selling very well. Link to comment Share on other sites More sharing options...
1960maaan Posted January 4, 2018 Report Share Posted January 4, 2018 21 minutes ago, wendyredredrobin said: The only problem is that they maynot have the larger size in stock. With our success on the field, merchandise is selling very well. That and they seem crap at re-stocking the shop ! Link to comment Share on other sites More sharing options...
wendyredredrobin Posted January 4, 2018 Report Share Posted January 4, 2018 1 minute ago, 1960maaan said: That and they seem crap at re-stocking the shop ! Agreed, but I was trying to be tactful. Link to comment Share on other sites More sharing options...
Rocky Posted January 4, 2018 Report Share Posted January 4, 2018 https://www.bristol-sport.co.uk/about/bristol-sport-store/returns-policy/ Link to comment Share on other sites More sharing options...
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