Redandproud Posted April 29, 2021 Share Posted April 29, 2021 Why are Bristol Sport charging a admin fee if a supporter pays for the season tkt in one lump sum,I was told it's new this season, I know you pay a admin fee if you pay monthly, totally unfair,I thought Link to comment Share on other sites More sharing options...
Admin phantom Posted April 29, 2021 Admin Share Posted April 29, 2021 3 minutes ago, Redandproud said: Why are Bristol Sport charging a admin fee if a supporter pays for the season tkt in one lump sum,I was told it's new this season, I know you pay a admin fee if you pay monthly, totally unfair,I thought @Redandproud I would double check this, I certainly wasn't charged any admin fee Link to comment Share on other sites More sharing options...
bakes Posted April 29, 2021 Share Posted April 29, 2021 I renewed 5 season tickets and was charged a £10 admin fee? Link to comment Share on other sites More sharing options...
Redstart Posted April 29, 2021 Share Posted April 29, 2021 3 minutes ago, bakes said: I renewed 5 season tickets and was charged a £10 admin fee? Jeez they'd have to pay me a fee to renew 5 season tickets the way we are playing at the mo. Fair play to you mate Link to comment Share on other sites More sharing options...
Numero Uno Posted April 29, 2021 Share Posted April 29, 2021 11 minutes ago, Redandproud said: Why are Bristol Sport charging a admin fee if a supporter pays for the season tkt in one lump sum,I was told it's new this season, I know you pay a admin fee if you pay monthly, totally unfair,I thought Bullshit. Just checked my invoice (more than one ticket) and no Admin Fee. Get on the blower and get it refunded!! Link to comment Share on other sites More sharing options...
Dynamite Red Posted April 29, 2021 Share Posted April 29, 2021 No fee here. Link to comment Share on other sites More sharing options...
bakes Posted April 29, 2021 Share Posted April 29, 2021 2 minutes ago, Redstart said: Jeez they'd have to pay me a fee to renew 5 season tickets the way we are playing at the mo. Fair play to you mate I am confident as soon as NP gets rid of at least half our squad and brings in his own players we will have a bright future! Link to comment Share on other sites More sharing options...
GrahamC Posted April 29, 2021 Share Posted April 29, 2021 Just renewed, paid in full, no admin fee.. Link to comment Share on other sites More sharing options...
Red_Alligator Posted April 29, 2021 Share Posted April 29, 2021 No admin fee. Link to comment Share on other sites More sharing options...
bakes Posted April 29, 2021 Share Posted April 29, 2021 Thanks, just emailed the club and asked for a £10 refund Link to comment Share on other sites More sharing options...
42nite Posted April 29, 2021 Share Posted April 29, 2021 I tried booking online but it failed through no fault of mine. I received an error message stating that I wouldn't be able to book online again as the payment would be pending in my bank account and to ring the ticket office. This I did and was told that I would have to renew by phone due to the pending bit. I was charged £2 for 'renewing by phone'. Link to comment Share on other sites More sharing options...
Numero Uno Posted April 29, 2021 Share Posted April 29, 2021 6 minutes ago, 42nite said: I tried booking online but it failed through no fault of mine. I received an error message stating that I wouldn't be able to book online again as the payment would be pending in my bank account and to ring the ticket office. This I did and was told that I would have to renew by phone due to the pending bit. I was charged £2 for 'renewing by phone'. I had exactly the same and wasn’t charged. Link to comment Share on other sites More sharing options...
Ashtonboy Posted April 29, 2021 Share Posted April 29, 2021 Renewed two tickets and no admin charge. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted April 29, 2021 Share Posted April 29, 2021 Depends if credit card (fee)or debit card (no fee)? Not sure haven’t purchased yet, will do Link to comment Share on other sites More sharing options...
Laner Posted April 29, 2021 Share Posted April 29, 2021 Just now, Rossi the Robin said: Depends if credit card (fee)or debit card (no fee)? Not sure haven’t purchased yet, will do I used debit card and no fee. Link to comment Share on other sites More sharing options...
42nite Posted April 29, 2021 Share Posted April 29, 2021 1 hour ago, Laner said: I used debit card and no fee. I used a debit card and fee. Link to comment Share on other sites More sharing options...
Marvin Posted April 29, 2021 Share Posted April 29, 2021 I used a credit card; no fee. Link to comment Share on other sites More sharing options...
lenred Posted April 29, 2021 Share Posted April 29, 2021 4 hours ago, Redandproud said: Why are Bristol Sport charging a admin fee if a supporter pays for the season tkt in one lump sum,I was told it's new this season, I know you pay a admin fee if you pay monthly, totally unfair,I thought Did you book online or over the phone? If over the phone there may be a fee I think. Link to comment Share on other sites More sharing options...
Cardy Posted April 29, 2021 Share Posted April 29, 2021 Online, credit card, no fee Link to comment Share on other sites More sharing options...
Dollymarie Posted April 29, 2021 Share Posted April 29, 2021 I bought mine online and wasn’t charged a fee, is it cos you did it over the phone? Link to comment Share on other sites More sharing options...
E.G.Red Posted April 29, 2021 Share Posted April 29, 2021 2 hours ago, Rossi the Robin said: Depends if credit card (fee)or debit card (no fee)? Not sure haven’t purchased yet, will do Fees for using credit cards or debit cards were made illegal in Jan 2018. Link to comment Share on other sites More sharing options...
Pezo Posted April 29, 2021 Share Posted April 29, 2021 3 hours ago, 42nite said: I tried booking online but it failed through no fault of mine. I received an error message stating that I wouldn't be able to book online again as the payment would be pending in my bank account and to ring the ticket office. This I did and was told that I would have to renew by phone due to the pending bit. I was charged £2 for 'renewing by phone'. I had the same but no fee/charge. Link to comment Share on other sites More sharing options...
MelksRed Posted April 29, 2021 Share Posted April 29, 2021 7 hours ago, Redandproud said: Why are Bristol Sport charging a admin fee if a supporter pays for the season tkt in one lump sum,I was told it's new this season, I know you pay a admin fee if you pay monthly, totally unfair,I thought More to the point those who do pay by direct debit complete all the details on an electronic form which submits automatically....exactly WHAT admin are the club doing? Link to comment Share on other sites More sharing options...
DaveF Posted April 29, 2021 Share Posted April 29, 2021 7 hours ago, Redandproud said: Why are Bristol Sport charging a admin fee if a supporter pays for the season tkt in one lump sum,I was told it's new this season, I know you pay a admin fee if you pay monthly, totally unfair,I thought You get charged an admin fee for nearly every ticket you buy anywhere... Link to comment Share on other sites More sharing options...
Admin phantom Posted April 29, 2021 Admin Share Posted April 29, 2021 1 minute ago, MelksRed said: More to the point those who do pay by direct debit complete all thr details on am electronic form which submits automatically....exactly WHAT admin are the club doing? This fee is added by the company providing the credit Link to comment Share on other sites More sharing options...
MelksRed Posted April 29, 2021 Share Posted April 29, 2021 1 minute ago, phantom said: This fee is added by the company providing the credit Negative....the credit fee is added to the cost of the ticket....the admin fee is also added....why is that? (Genuine ask rather than being a knob!) Link to comment Share on other sites More sharing options...
RobintheRed Red Posted April 29, 2021 Share Posted April 29, 2021 1 hour ago, Dollymarie said: I bought mine online and wasn’t charged a fee, is it cos you did it over the phone? No done it on phone three no charge he asked me if i needed a white van at my house Link to comment Share on other sites More sharing options...
Redandproud Posted April 30, 2021 Author Share Posted April 30, 2021 11 hours ago, DaveF said: You get charged an admin fee for nearly every ticket you buy anywhere... I was told the reason being,if I had bought my tkt online there would be no booking fee,it's because I ordered my season tkt on the phone Link to comment Share on other sites More sharing options...
cidered abroad Posted April 30, 2021 Share Posted April 30, 2021 Renewed City and Bears just now on line. No admin fee at all. Link to comment Share on other sites More sharing options...
Kingswood Robin Posted April 30, 2021 Share Posted April 30, 2021 17 hours ago, Rossi the Robin said: Depends if credit card (fee)or debit card (no fee)? Not sure haven’t purchased yet, will do I thought you couldn't be charged a fee for a credit card any more. Link to comment Share on other sites More sharing options...
Rossi the Robin Posted April 30, 2021 Share Posted April 30, 2021 1 hour ago, Kingswood Robin said: I thought you couldn't be charged a fee for a credit card any more. Apparently not but they can add admin fee if cash and cheques are treated the same Link to comment Share on other sites More sharing options...
E.G.Red Posted April 30, 2021 Share Posted April 30, 2021 Whilst admin fees are legal (as opposed to credit/debit card fees which are not) they should be reasonable and in line with the clubs actual costs. For example it doesn't cost the club fives times more to process five tickets than it does one. If they do charge a fee they should make it per transaction, or better still with the current situation waive the admin fee altogether. Link to comment Share on other sites More sharing options...
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