Dead Air on Robins Audio

[REDOXO]

Just me or everyone?

[Angmering Red]

Me as well

 

[bcdc]

Me too

[exAtyeoMax]

and me

tried on Mac and iPad, nothing on both

[M.D]

I have nothing, I don't blame the club, I blame the Welsh..

[sh1t_ref_again]

Having problems viewing robins tv even though out of the UK, and not on vpn airways

[REDOXO]

Radio Brizz it appears is broadcasting audio nationally. Not worth a damn if you are abroad

[B1ackbird]

Is it a prog rock band?

[Flamin Groovy]

Not working here but Radio Bristol online is strangely 

[M.D]

Yes, Ive gone to RB online..

[exAtyeoMax]

2 minutes ago, Flamin Groovy said:

Not working here but Radio Bristol online is strangely 

yes, working for me. Thanks for letting me know

[Slippin cider]

What’s a dead air? 

[Shireman1]

I wish I had clicked on this topic before.  I have spent the last hour thinking there was a problem with my computer !!

[Norn Iron]

This is the second time this year there has been no feed.

When will Lisa Knights or whoever own up to the fact that Listen Live/Robins TV is amateurish and needs a complete overhaul?

[David Brent]

I had no reply when I contacted the Robins TV email address before so not expecting an answer this time either. 

[Peter1450]

TBH it would be better without the terrible commentary,Robin’s TV needs a serious uplift in the quality of ,well everything.

[Sarumred]

Many of us pay an annual subscription of £45 to listen to the live audio commentary. This isn’t the first time this season that there has been no feed and clearly an explanation should be given via the OS, prior the game taking place.

Luckily, as others did, I tuned into RB.

[Norn Iron]

I made a suggestion, after the debacle last time, which was acknowledged by the streaming site. He said he would refer it to Lisa Knights.

In previous years when Adam was in charge, I was able to advise him if we weren't getting a feed. Twice he thanked me and on one occasion the Radio Bristol commentary team had forgotten to switch on the ISDN box for the separate feed to us.

If the streaming site kept their word and did indeed inform Ms Knights, then she has no excuse.

Aa a former radio broadcaster with plenty of OB technical experience, I know mistakes can happen. However, these mistakes are all too common now and yet nothing is done. 

[Lanterne Rouge]

I`m wondering if RTV discovered they had a problem and asked RB to `forget` to turn off the online commentary. On the odd occasions where it`s been broadcast before it normally switches off after about ten minutes once someone realises it.

[TV Tom]

5 hours ago, Slippin cider said:

What’s a dead air? 

Dave Clifton will tell you

[REDOXO]

2 hours ago, Peter1450 said:

TBH it would be better without the terrible commentary,Robin’s TV needs a serious uplift in the quality of ,well everything.

It’s the radio Brizz feed for audio!

[Redandproud]

3 hours ago, David Brent said:

I had no reply when I contacted the Robins TV email address before so not expecting an answer this time either. 

I've sent them umpteen emails ,never got a reply, just want your money, 

[Norn Iron]

You have to write to complain and ask for a refund during the game. They do answer but normally 48 hours later.

[Norn Iron]

Just had a pro-rata refund from the Swansea game. Anyone else apply and get £1?

[EstoniaTallinnRed]

I mentioned this problem in the match day thread, it was only by going online to the Radio Bristol Live, as I usually do around 14.00 (16.00 here) and leaving both feeds on, as Robins audio doesn't always start the same time, that I realised that there must be a problem.  Usually the RB live site cuts off just before KO and states "that due to contractual reasons no live commentary is available" This didn't happen, so I was relieved that I could hear the whole of the commentary. Still I agree with others here, that it's just not good enough and that the system needs updating and if there is a problem it should be mentioned on the OS.